IFS Solutions

Hello Community,We are currently working with IFS Cloud 24R2 and are trying to configure a navigation URL for a lobby element. Specifically, we would like to pass multiple values (an array of values) to a page parameter.Our current use case involves navigating to the following URL:page/SvcschScheduledWorkTasks/List?$filter= startswith(tolower(ResourceId),$[Employee ID])This works fine when passing a single value for the Employee ID parameter. However, we need to pass multiple values (an array of Employee IDs) and are looking for a way to achieve this within the navigation URL.Is there a supported way in IFS Cloud to pass multiple values for the same parameter in such scenarios? Any guidance or best practices would be greatly appreciated.Thank you in advance!

Hello All,In the purchase order (PO) process, we perform an approval workflow and then release the PO. However, when a change order is created later, if the price or quantity is reduced—or if both remain the same as in the original PO—then the change order should not require re-approval. In such cases, we should be able to release the change order directly and update the purchase order accordingly.Could you please guide me on what system setup is required to enable this process, and from which screen these configurations can be made? Your help is much appreciated.Thank you.

Hi Currently working in IFS Cloud 24R2Currently the Refill All Putaway Zones report doesn’t error when there is no stock and no transport task is created. I know there has been talk in the communcity and funcationality has changed to allow for shipment orders.However, if we would like to use transport tasks,  (for the simplicity, different users of create and execute and also the drop off location funcationality), is there any further update / or plan to include an error for this background job?  Or  has anyone managed this another way? We need the ability to manage the execution of the transport tasks via the mobile app Scan It Many thanksMaria   

Hi Team, I have a Customer that is replenishing Remote Warehouses with Shipment Orders. IPAP is showing an offsetting Supply and Demand, as shown below.  Ideally, we would like to run MRP and then see a Shop Order/Purchase Order created, but MRP is not creating any supply.  How do you make a Remote WH create Demand on the Site that MRP can see??Notice below, the Shipment Order Demand of “15”, The Available and On Hand Qty is “0”, ideally this would create a Shop Req.  

We have tested creating 1 Invoice for multiple Work Tasks (Reported) and it works.If we create 2x Service Quotation->Work Order->Work Task, set it to Reported and try and create Generate Invoice Preview, we get an error “No Invoice Preview(s) created for given criteria.” Although when creating separate Invoice Preview from Conclude Work Order for these 2 Work tasks, the individual invoice Previews are created.Is it that Generate Invoice Preview does not work for Works that come from Service Quote? Or is it that there might be a setting missing to allow this?This would be a critical win for one of our customers if it would work.Any suggestions are welcome and much appreciated.Thanks,Rita

We have an issue where a shop order with an outside operation has a requisition that has been converted to a purchase order BUT the PO has been cancelled. Even though the PO is cancelled, IFS won’t generate another requisition for this outside operation step. Ship WIP to Supplier is Visible because we’ve reversed the Ship WIP. Purchase requisition is still the cancelled PO.Line in status “PO Created”PO CancelledMRP won't generate another requisition for this order. I just ran it and did a search for my order ref 1 and this is the only requisition that shows up. The only way I can see to fix this is to uncancel the order in the DB. 

Hi Experts,In ‘Installed app details’ there are two Felds(non editable) available as per screen shot below. Tool tip description are also available. Could not find any details in tech docs as well. Can someone please shed some light on these two fields and explain its use case?.Thank you,Roshan

I have used the Absence section to view absences within a rang, but employees that have overlapping dates will not be shown.  Example, if an employee (Barry) is off from the 26th of April to the 7th of June, if I run a report in May for employees that are absent in May, Barry will not be shown as their absence started in April and ends in June.  Is there a way to see Absences for employees that are absent for today (the day the request was ran) or absent in the region that I selected (regardless of their start date but the fact that they have a absence in that period)? 

When we have a lot shop order pick lists to do picking and delivery of material to shop floor, we were used to prioritize shop order picking to warehouse using column “Operation Start Date” from “Shop Order Pick Lists” page in Apps 10, since we reserve and create shop order picking list by operations to deliver material to shop floor in same order that our processes need to be assembled. For instance.Operation 100 Shop Order Start Date 2025-05-02Operation 110 Shop Order Start Date 2025-05-15Operation 120 Shop Order Start Date 2025-05-30But since we moved it to IFS Cloud, that column is missing.  Is there any other way to warehouse staff can prioritize shop order picking sorting by oldest to newest Operation Start Date  in IFS Cloud to support and see where to focus?If not, it would be great have that column “Operation Start Date” back to IFS Cloud. We really appreciate your inputs. 

Hi, I am exploring the possibilties in Business Reporter to get a view on how a project forecast is spread per year and month (preferably by sub project and activity too). I’ve trying to get these values by using the datasources that are available, but can’t seem to get the desired result.Does anyone has experience with this, and point me in the right direction? (I’m using product version 22.1.1)

Hi Team, We are using RAC in IFS Cloud 24R1.What is the connection string format to be used for failover in yaml file? 

Is there any company in Europe that actually use IFS Business Planning? I work with a company that wants to implement it, but they want contact with an IFS customer that use IFS Business Planning.

Hi,From viewing past community posts on accumulated Condition-based PM generation, the calculation to predict next maintenance is the last 5 valid measurements. Is there a way to increase the number of measurements it considers for the calculation? Thanks    

Hi Community,May I know any instances where invoices are not getting matched after importing the CAMT file even when external payment parameters are defined accurately to capture the invoices?Best Regards,Anuj

Hi when publishing Business Reports in to IFS Cloud there is no possibility to categorize the reports.I would like to have the possibility to at least set the Domain or Category.Is it possible somehow to amend the list of Domains and Categories in the Order Report program?

HiI have configured DOCMAN to attach files via IFS Cloud using SMB filestorage. When testing the attachment, the file is successfully copied to the configured folder. However, when I try to download the file from the IFS interface, the downloaded file is 0 bytes and cannot be opened.Could you please advise how to check or troubleshoot this issue?

Hi Experts,I'm currently making a REST call to a third-party system using the IFS Custom Event action type "REST Call" to create a new customer. The payload is simple: { "CustomerId": "&NEW:CUSTOMER_ID", "Name": "&NEW:NAME" }This works fine for sending data. However, I need to capture the response from this call—specifically when the customer creation fails, it should log that error into a custom table/custom LU in IFS. Although I can view the response in the Application Messages, I think querying those messages and updating the custom Logical Unit (LU) might not be reliable when multiple requests are being processed concurrently.I'm considering using the PLSQL_REST_SENDER_API in the event action (with type ‘Execute Online SQL’) to make the call synchronously, so I can capture the response directly and log any errors immediately into the custom LU.Could anyone provide guidance or an example of how to use PLSQL_REST_SENDER_API for a synchronous REST call and handle the response?

 hi all,Any idea on what this  option does?Thanks in advance.Cheers Udanee 

I appreciate this is an unusual set of circumstances but has anyone come across this? -Add demand to project with Supply code of Shop Order-Create SO via Create Project Supply-In Shop Orders screen, duplicate this shop order - give it a different ID - saveAt this point, project connection and pre-postings are correct.  In fact, both Shop Orders have the same PreAccounting ID (you know what’s coming...)-Delete original shop orderRemaining, newly created by duplication (same scenario if copied/pasted) shop order has now lost it’s project pre-posting/connection to activity but still shows source as ‘Project’.We can understand why - both SOs had the same PreAccounting ID so delete the SO with that PreAccounting ID and you don’t have that detail any more - but don’t believe the PreAccounting IDs should be the same.  Should there be some refresh/reallocation of PreAccounting ID on save of newly created/duplicated shop order?  We’re on 23R1.10 but have the same scenario in 24R1.10.  We have r

Hi everyone,In many IFS Cloud implementations — especially where businesses operate under a single legal company — it’s common to simplify the setup by using a flat Organizational Structure without multiple levels.This can feel like a streamlined approach at first, but it often reveals hidden complexities later — especially in areas like security, reporting, and workflow design.I wanted to share a practical scenario that others can test in their own sandbox environment to see how a layered Graphical Organization Structure might deliver long-term value, even if the current setup seems straightforward. 🧪 Want to See the Difference? Try It YourselfIf you're unsure whether you need multiple levels, here’s a simple test you can run in a sandbox or test environment:Suggested Setup: Sites: HQ, Service Center, Logistics Hub Departments: HR, Finance, Field Tech, Logistics Roles: Maria (HR) Kyle (Warehouse Lead) Lena (Service Tech) Raj (Finance Controller) Try these: Can

Topic: As part of user experience it’s beneficial to be easily observe, whether invoice fees has been applied to specific Customer Invoice.Issue: In IFS Cloud Instant Invoices have dedicated attribute to indicate, whether specific invoice contains Invoice Fees. This is solved with simple “Invoice Fee” - Yes/No string. This same option is not supported on Customer Order Invoices, which means users are not provided with a solution to confirm whether the invoice has the invoice fees included or not.Solution: Extend the Invoice Fee field from Instant Invoice to also cover Customer Order related invoices.  

In Apps10, is it possible to configure an attachment (based up on the text that is in it’s title) to only be visible in one tab but not any others?I want to add an attachment to the Work Orders tab in Project Navigator but I don’t want this attachment visible in any other tab. It is a pdf but it has to only be visible in Work Orders if the name has “Checklist” in it.Is this possible?Thank you. 

Hello,Do you have any information on the suitable, compatible HTML format that we should use in the Email Body section for Application Server Tasks? I've noticed that standard HTML formats don't seem to work. My attempts:Hello, </ br> Fatih Temiz </ br> Best regards. <b>This text is bold</b>  <html><head><title>Fatih Temiz</title></head><body>Merhaba</body></html>Error: Unexpected event type [START_ELEMENT] when reading element text content at [1:239] Caused by: ifs.fnd.base.ParseException: Unexpected event type [START_ELEMENT] when reading element text content at [1:239]  Our IFS Turkey consultants have said that they do not have clear information on the subject and that they will conduct research on the matter. I would greatly appreciate your valuable insights or support.Best regards.

Hi,One of our customer(using IFS Apps-10), has changed their HR calendar from July-June to January-December. Now, from July’22- De’22 they will get the leave balance equal to that they would be getting for the full year, i.e. July’22- Jun’23. And from Next January’23 they will be having new leave balances. Can anyone suggest, how can this be handled easily and efficiently?Regards-Nahin