I have a scenario where I want to create a credit invoice of 2 inventory sales parts and 1 non inventory sales part. The two inventory sales parts should also be returned, so an RMA is created. However IFS is also expecting me to return the non-inventory sales part even though there is no physical part to receive.
Anyone who has had the same scenario and have a good process?
I want all to be on the same credit invoice and having to create 2 different credit invoices and do collective seems as to much work. Is there a setting on the parts that can make a part obsolete from the whole register arrival proces?