IFS Solutions

Hello, I am trying to use Camunda mail-send connector via a service task in my workflow for IFS Cloud. I’m not 100% sure if I’m using the extensions tab of the workflow properly:but I followed the Camunda instructions for calling mail-send and this is what my task looks likeI’m getting this error when I try to run the workflow though:If anyone has experience sending emails via a workflow, please let me know. I’ve tried using the event action email but emails never get sent or generated. I’d appreciate any and all advice. Thanks,Bryan

Hello All,I am facing error while adding Document Address in Customer OrderKindly help me with resolving  the issue.Regards,Kruthika

Hi team,Has anyone seen this error message before and knows how to solve it? This comes when we print Customer Reminder Proposals. {"error":{"code":"DATABASE_ERROR","message":"Database error occurred. Contact administrator.","details":[{"code":20110,"message":"ORA-20110: PrintJobContents.MISSINGOWNER: The report layout has no layout type owner (printing solution) defined."}]}}

In the voucher screen, view voucher rows even status is in awaiting approval but we couldn’t able to see edit option. 

In the Cloud version, downloaded files are saved to the browser’s default download location?Can we make the ACH file always download to a specific network folder?

Hi,I have created new screen under debrief workflow as the part of requirement and added task id field on the screen.So i am trying to fetch the current task id for that column in new screen which i have created. But i am getting below error:stringByReplacingOccurencesOfString:With Stringunrecognized selector sent to instance (Oxbcc87a88be04eeb5) Can anyone please help me on this?

What should I set in TRACE_PATH for Http sender? Any Linux or Network path gives me an error in ifsapp-connect logs:...IOException: Could not create directory or the file exists and is not a directory… Documentation explain nothing  TRACE_PATHDefines the path where the trace logs (i.e. the request and response) of the sender will be created. If not specified there will be no trace logs created. Any advice? 

ifs-odata pod status pending    checked the pod describe PS C:\ifsroot\deliveries\23R1\InstallationFiles\ifsinstaller> kubectl describe pod ifsapp-odata-74c7754c5f-nfr9t -n prdName:                 ifsapp-odata-74c7754c5f-nfr9tNamespace:            prdPriority:             19000000Priority Class Name:  ifs-global-defaultService Account:      ifs-service-accountNode:                 <none>Labels:               app=ifsapp-odata                      customercode=sng                      do-auth=true                      env-crystal=true                      env-database=true                      env-demand=true                      environmenttype=prd                      internetaccess=true                      linkerd.io/control-plane-ns=ifs-ingress                      linkerd.io/proxy-deployment=ifsapp-odata                      linkerd.io/workload-ns=prd                      pod-template-hash=74c7754c5f                      tier=backend                      version=23.1.0.20

Hi everyone,I have a request from a customer who needs to adjust the date entry format in Quick Report parameters. This is a Crystal-based Quick Report, and they want to enter the date in dd-mm-yyyy format. However, when attached to Quick Report, it prompts for yyyy-mm-dd instead. The report itself is designed to read the date in the required dd-mm-yyyy format, but the Quick Report interface enforces a different format.Has anyone encountered this issue before? Is there a way to modify the date format for Quick Report parameters inside IFS Application?Any insights would be greatly appreciated!Thanks in advance.   

Hi, We have completed work on service request 2368.  The service request has 2 scopes: 2372 and 2371.  We want to generate the Invoice Preview’s by scope which is an option.  The issue we are having is IFS is generating 1 Invoice Preview for Request ID 2368.  We are expecting an Invoice Preview for 2372 and a separate invoice preview for 2371.  See screenshots below.  Is this operator error or a fault? Screenshot of Request Cost and sales - showing 2 scopes tied to 1 request We are attempting to generate invoice preview’s by scope. 1 invoice preview generated.  We were expecting 2. 

Hello, We have Fixed Asset Objects that are also serial objects (for periodic maintenance/servicing purposes).  What is the easiest way to link them in IFS Cloud? I can see on the Serial Object there is an Asset code part in Code Part info.Is there an existing or upcoming way to quickly navigate from the Fixed Asset Object screen to the related Serial Object? Thank you! 

IFS Cloud Web version: 23.2.4.20240306160416.0Hello,We were testing the functionality of automatic invoice authorization and created the following scenario:In our testing environment, I created two POs for the same supplier (Supplier PO Matching parameters are per line, with a tolerance threshold established), with a placeholder $0 freight charge. When we invoice, we will update the invoiced price of the freight charge to what was actually invoiced by the supplier. One PO included a PO authorizer, and one did not. I processed the POs and received the inventory off of the PO line.I then invoiced off of each PO following the steps-Navigated to ‘Match PO receipts per line’ for the invoice line-Input invoiced price for the freight charge (within tolerance)-Then hit match allI found that the invoice for the authorized PO was automatically authorized upon line matching and the invoice for the unauthorized PO was not automatically authorized upon line matching. Would anyone have insight on to

The below 2 invoices were added manually to last weeks ISO payment run as they failed to pull through automatically based on the date range. Invoice 7010 should have definitely pulled through as it was already overdue in IFS.When preparing ISO payment run yesterday, we noticed that the 2 invoices had been left behind & were still sat in acknowledged status in the Supplier Payment Proposals screen. They appear on the payment proposal report that was downloaded but a remittance wasn't generated & having checked the bank, the payments haven't been processed.    Finance have checked & double checked the account record & can't see anything incorrect with the set up. The invoices are still sat as open on the Sales Ledger. Could anyone can provide guidance on how to resolve this issue as we have never seen this before. Thanks

Can I kindly know if we could add new specification controls in posting controls window or is it system defined. ThanksUwee

Hi,Please help with the following situation: confirmed worked time for employee can’t be authorised since there is no OK button (attached).What should be done to have OK button? Access role configuration seems ok. Supervisor access seems ok as well. Where else and what should be checked/set up to have authorisation ability?  

Hello IFS Community,We’ve encountered an issue when using the .rep layout in a Report Rule with the action “Check In To Document Management”. Specifically, the Document Revision is not created or attached to the ProjectInvoice object when the .rep layout is used.In contrast, when using the .rdl layout in the same Report Rule, the Document Revision is successfully created and attached to the ProjectInvoice object.The Report Rule configuration remains unchanged between tests—only the layout name differs. Both layouts (.rdl and .rep) generate PDF results in the Report Archive, and the Report Rule Log confirms that the rule is triggered in both cases.Does anyone know why the .rdl layout works for creating Document Revisions, while the .rep layout does not? Could it be a configuration we’re missing?I’ll attach step-by-step for re-creating this.Best regards,Dana Husebø

Hello,  So we have just started making the switch over to Aurena so bare with me as this might be a simple question.  Generally in IEE to create an information pop up all you need to do is use the --lora1app.Client_SYS.Add_Warning method. However, I have realized that this does not work in Aurena. I read through the IFS documentation but I found it rather confusing. I am just asking if someone has an example of them creating a warning or info message on an event in Aurena so I can get some idea of how these are created, I would greatly appreciate it. 

We have 3 deliveries to be deployed into PRD. We have scheduled all deliveries from 9:00 PM.Delivery 1  Delivery 2 Delivery 3Now during the Deployment process, Delivery 1 is successful and Delivery 2 has been failed due to some unknown issue. In this case, What will be happened?Delivery 2 will be reverted back by the pipeline, this is known. But for Delivery 1,  will this also be reverted back from PRD?

Morning Experts, We must standardize some of our parts. So, in some cases, we have 1-1 (one part become another part), but we have cases of 2-1, 3-1 and event 4-1. Knowing the supersede function takes work just 1-1, here yy problems:How can we substitute the part? How to move the inventory quantities from the parts to the new one?We are using 25R1.Thanks, Gianni Neves

Hello,I’m trying to find a solution to manage the confirmation of delivery dates on the distribution orders between 2 sites. Note :From a Distribution Order, we can update the Delivery dates and IFS instantly update dates in the PO and CO. I wanted to use the 'confirm' function of the purchase order to notify on the customer site has taken note of the supplier site’s confirmation. In order to see the changes.But I realize that this one is not suitable, in case of a change of date by the supplier the status of the line doesn’t update only that of the order.Have you ever had this problem ? Otherwise, do you have another suggestion to make me to manage the confirmation dates for distribution orders.

hi allCould you please let us know how we can validate we do have the latest mapping - routing for the Greece? We are using the HTM v4 in the PSO 6.15.0.75. But we need to ensure that the data inside are accurate. Thanks in advance

Is it possible to add history logging for sales parts in IFS10, could not find them at all from the list. Have need for these three new history log contigurations: Sales part/ Active ,Sales part/sourcing option,Supplier for purchase part / status

Hi. Is there any known way to “move” a Company Owned Rental Asset that is in stock on a Site within one Company to a Site on a different Company in IFS ?Our customer has discounted a simple Move Inventory Part, a Transport Task, and a Shipment Order which all are not allowed for ownership of a rental asset. (“Transaction Code COMPM-OUT not allowed for Company Rental Assets” is the error on the transport task). We understand the theory around controlling as asset moving across companies, but is there any way this can be done out-with renting the asset to the other company using Internal Purchase Orders and Customer Orders ?Thanks.  

 I want to replace  alternative structure and routing that is, the alternative *  becomes in alternative 1 and alternative 1 becomes  alternative  *. For example:In the sitation 1 (S1), alternative * S1 = alternative *  S1 alternative 1 S1 = alternative 1 S1 In the sitation 2 (S2), alternative * S2 = alternative 1  S1 alternative 1 S2 = alternative *  S1I tried differents methods:Create a new revision and copy alternative 1 S1 like alternative *  S2 and alternative * S1 like alternative 1 S2 Create alternatives in revisión 1 and choose manually revisión 1 and alternaitve 1 when the shop order is creating.  Update masive the alternative of shop order.These methods are not valid for clients. Are there another methods to replace alternative?Thanks

Is there any way to define a structure and routine other than * in an article?  An example:  The structure and routine of an article whose name is 1 is changed.  But when creating the OF, the system defaults to *. Is there any way to choose the alternative structure and path 1?Thank you.