IFS Solutions

Hi, We’re on Cloud 25R1 SU5. Have a general question about using Dispatch Console.As dispatch console shows only a limited date range into the past (max 14 days), what is the expected tool to view or plan active assignments and work tasks that are, say, older than 14 days? The dispatchers then have to use two or more pages - one for the tasks that appear on DC and the others for the tasks that don’t appear? How do you make this process easier for the dispatchers?Cheers.

We are using the Migration Toolkit (mtk tables) to migrate from a legacy system to IFS Cloud. All is going well except for the material value of components issued to shop orders. For a given component, it can be issued to multiple shop orders at different values. The mtk lot serial table and the mtk material tables have fields for inventory value but what we put in these fields is ignored. Regardless of what we do, components are issued to the shop order using the inventory value on the inv part. Does someone have a process for migrating wip value when the component’s value can be different on different shop orders.

Hello Community,During the shipment process in IFS Cloud,  a client sometimes pack goods that exceed the standard height defined for the Handling Unit Type. We can manually adjust the height of the handling unit in the shipment’s Handling Unit Structure, but the operative volume does not update automatically based on the new height.Is there a standard way in IFS Cloud to ensure that when I manually update the HU height (or when the packed goods exceed the defined height), the operative volume recalculates automatically?If not, is there an intended setup, configuration (e.g., additive volume), or recommended workaround (event action, customization, or integration approach) to achieve this?Or will this be updated in the coming releases? Do we have this on the pipeline for future releases?Thanks in advance!

Hi,we are currently deploying IFS Scan It on Zebra Android devices (Android 14+) in a shared-device environment managed via SOTI MobiControl. We have identified a critical technical issue during the FIDO2/NFC authentication flow that prevent a successful rollout:When IFS Scan It initiates an authentication request for a FIDO2 security key (USB), the Android Credential Manager provides the user with the option to create a local screen lock or a device-bound Passkey: In our shared-device environment, it is critical that users do not have the option to set private PINs or Passkeys on shared hardware. This leads to accidental lockouts and high administrative overhead. We have already encountered the issue of some users setting a PIN on shared devices. Could you kindly confirm whether there is a plan to fix this issue?

Hi everyone, I have a customer who encounters a weird issue with configured columns that are getting reset. I suspect this to be a bug. The user configures the columns within his personal user profile, but for no specific time slots the columns are getting reset back to what I believe is the standard column configuration within the basis profile.The user only encounters the problem on the screen of Posting Proposals.I’ve tried to set up history log on that page, but it doesnt log the changes. To do it even more confusing, if the user is then waiting and not manually configuring them back to his preferred positions, they will automatically within like 1-2 hours go back to his configured way. Happening in IFS10 UPD25

Hello everyone,I'm trying to update a value in an invoice, but it's not working. For testing, I hardcoded the Company and InvoiceId values.Here are the screenshots of the steps: Read Invoice Data Update Invoice Final Read The OurReference field doesn't update—Step 3 still shows the old value.However, it works when using Postman.Any ideas why this might be happening? 

Good afternoon,Is it possible to create a Quick Report with an SQL query that lists currently active users for a selected company?Kind regards,Jan 

Hi,We are using Aurena Agent and this gives us possibility to print on physical printers. We can set default printer for logical printers, but is it possible to pre-define physical printer to be default printer and the “default” printer will be filled out in Print Dialog by default?The printer is already defined as default printer on this PC, but it does not help. “No Printout” is filled out in Print Dialog.Can set up Print Dialog so it will “remember” the last used/selected printer?I think PrintDialog “remembered” the last used printer in earlier versions of IFS Cloud (22R1-23R1) but not after the last update (23R2Su5).Br. Barbara 

Hi,Is there anyone that can show me how to create a Quick Report that shows last login date and time of all Users in IFS10? I have asked a lot of my fellow consultants and no one seams to know how to create it.

The user is intermittently unable to create Field Activities, as the system returns a negative acknowledgment along with error messages. (25R1)The issue: Occurs sometimes and only for some users Cannot be consistently reproduced Does not occur every time the action is performed Test steps to replicate the issue - Navigate to the page “Prepare work order” and select a work order Go to the bottom of the page to the Attachments section Select the DOCUMENTS tab Click the New Document button Attach the PDF and click OK

Hi Experts,Iam not succeeding to commit activities automatically from the PSO.I can see that the PSO is sending the Dispatch Suggestion: On the IFS Cloud i can see the DSP message on the Scheduling Optimization Output messages as shown below, but no feedback from the IFS cloud to confirm the suggestion, and on the Application messages and background jobs there is no any feedback about Dispatch suggestion recieved from the PSO or any failed/error message . I ve checked the Commit rule mapping with Rule collection on the PSO and with the collection rule on the IFS cloud. Also the Rule Collection with resource Type. All ok.Schedule Dispatch Service is activated on th dataset.

We are going from Apps 8 to the cloud. In apps 8, the external file templates allows us to choose what directory we are putting them in. We can’t find them in cloud. There is no path to enter only a file name. In help would be appreciated. We are using external files.  thanks 

In xml that Pagero receives, there is more information than we transfer to IFS Cloud. How can we change the tags that are collected/transferred to IFS Cloud ?where do I start ? With Pagero or IFS ?

We have an Apps10 Customer (U23) that is selling in a non-base currency without Price lists or Agreements so simply taking the GBP Sales Part price and using the current exchange rate, in this instance CAD = 0.5327 to generate the Price/Curr on a Customer Order Line. They are having issues with rounding, with the Price/Curr and the Total CO Line Price not showing consistent values. We have conducted considerable analysis of the issue in the database and there is a difference in the performance of our own Apps10 environment versus the Customer’s environment. Customer’s Environment example below; Sales Part GBP Price = £93.50. (Base Price on Customer Order Line)CAD Exchange Rate = 0.5327. Calculated Sales Price on CO Line = CAD175.52 showing on CO Line (Regional Settings Currency Format = 0.00).Sales Qty = 10Total/Currency = CAD1755.21 (this does not equal 10 x £175.52). The attribute string being passed into Custom

Hello, A question: We have a case where the expected leadtime affects for our planners. Should it really be 30 days in between purchasing LT and expected LT? Thats seems a lot. I know in purchasing LT involves/includes: Supplier Manufacturing Lead Time, External Transport Lead Time, Internal Transport Lead Time, Internal Inspection Lead Time. But which leadtimes includes in the expected leadtime? is it something internal at the production and not for me a as purchaser to set? Which LTs includes in the expected leadtime?I have seen this a lot on articles. We tryna minimize it is our materials that sets the leadtime for our products. 

The Register Arrivals pages in IFS Cloud can’t be sorted by clicking column headers in 23R1. The page didn’t sort in the previous version we were on. My IT Team submitted a case and were told it is never going to sort?  No plans to make it sort in the future. Searching is great, but when our folks have a packing slip and parts in their hand it’s often faster and easier to sort 100 lines and scroll to what you need. What’s the logic behind this page not sorting so I can understand how we’re supposed to use it?

Hi all,I am trying to add half day as an absence. My aim is from 27/10/2025 to 31/10/2025 in total 3.5 days annual leave. 28/10/2025 is half day and 29/10/2025 is public holiday.So first of all I defined a new day type as HALF-HOL which has 3.75 hours working. Then I add the date 28/10/2025 as half day to my substitute schedule. After that, I also match the substitute and my main regular cycle schedule.​​​​​​However, when I register the absence from 27/10/2025 to 31/10/2025, it ends up with 4 days but my aim is 3.5 days. It process well with the whole day holiday but not the half day. What am I missing?  

Hello,is it possible to schedule my own designed workflow? I like to run a workflow every night in order to get the new currency rates from ECB and store them in IFS. The workflow is in place and does its work, only a scheduled run is missing.Does anyone know how to this in IFS Cloud?e.g. my workflow does not apear in the pull-down Database Task. Many thanks!Herbert

Hi Community, I am currently exploring some features related to "Resource Management."I have created a resource as a "person group," and the group's capacity is based  individuals within it.I planned the resource on a project and made an allocation for one employee in the group.Based on HR calendar, the employee has some days OFF.I don't understand why the scheduled capacity does not consider this absence in its calculation.When using the "Resource Analysis" screen, project managers can view resource scheduling, but it appears that the capacity is not adjusted for absences.Has anyone else encountered this issue? Is this expected behavior?  

Hi Community! I have an issue with hald-day Vacation.Following situation:I have an employee with a very flexible schedule- He/she can start his/her work beasically whereever wanted. The normal in is at 08:00, the normal our is at 16:06. That makes 7,6 hours in total. A flexible break rule is used as well as flextime balance.If the half day vacation is located in the first half of the day, then the wage code for vacation (wage code 300) is calculated correctly with a value of 3.8 hours.In this case (on date 27. June) everythin is calculated correctly. The employee works 30 min less than he has to and he gets a deduction from his flextime balance. But if the absence is located in the 2nd half of the day, the result for the absence wage code is 4.3 hours. I would expect, that it should be 3.8 hours

I understand there are 2 Ownership options for posting templates, Public or Private.  Is there a way to share the Public templates with a select few users only?  For example, one department may want to share templates but not have them accessible by the entire company.

Kindly we have an aggregation issue that when inventory aggregation per period was done for period 12-2025 it gives wrong value for some parts, after investigation we found that system doesn't look to previous periods. is this any reason? and also can I know the aggregation procedure pr package name to check?Thank you.Best Regards,Bilal Drayi 

Running to an issue on the below.  EstimatedSignDate on logical unit of Business Opportunity. The filter on the advanced list in Aurena is not working. EstimatedSignData = '#THIS_YEAR#'. Please advise on how to write this in the advanced search of the list view.   

Hi, We can add Related Account (referance to another customer - Customer B) to a SalesQuotation belonging to Customer A.When we open Customer B - we can not see which Sales Quotations are ralated to this customer. Do anybody knows where to find it (overview of related SQ to a customer)? Account CRM does not contain this information.Br.Barbara  

 Hi community! Can someone please explain the direct issue window to me because I can´t seem to wrap my head around it :) If I start by choosing the Location Warehouse I still get ALL parts in Part No, not only the ones at the location. If I start by choosing Part No I get ALL Location Warehouse, not only the ones where the part exists. I need to have them both filled in to issue the material.  So basically I need to find out what and where before I issue material? I can´t get any help from the Direct Issue window? Or am I missing something?  ThanksEmma