IFS Solutions

We are upgrading the Customer IFS Application 10 to IFS Cloud. Application 10 Database Export has not errors reported. But during the Database Import to Cloud Database we have noticed below 2 errors.ORA-39346: data loss in character set conversion for object PACKAGE_BODY:"IFSAPP"."PET_TRANSFER_TEMP_API"ORA-39346: data loss in character set conversion for object PACKAGE_BODY:"IFSAPP"."TAX_HANDLING_PURCH_UTIL_API"Could you please advise on the reason for the above functional package import error ?Can we ignore this error or what would be the solution to resolve.

Hi All,I am wandering whether Non-Supplier Payments are supported with ISO20022 file format in App 10 or Cloud?ThanksGayan

Hi,Implementation in France, customer wants to create a non-supplier payment to be included in SEPA or ISO2022 payment proposal.In “external payment recipient” it is not possible to sect either one of the payment methods, only the Polish ones as well as BACS.  In APP10, the option ISO20022 is included as well.  What about the cloud ?Customer is using 22R2 SU6. Please advise.  What alternative can be recommended if option SEPA and ISO20022 is not included in non-supplier payment in version 22R2 Thx, Patrick

Does Demand Planning use 'SHIPTRAN' transactions as well when aggregating historical data from External_Invent_Part_Issue_Pub, or is it solely based on OESHIP transactions?

For some reason in our non-prod environment, the integration schedules stopped running two days ago and the next run date was set to be 2 days in the future.  We have also seen this happen following a shutdown/restart of the server after maintenance.  Is there a way to adjust these manually?  There is no adjustment in the configuration screens nor does restarting the Monitor Service does fix the issue.  

Is it possible to connect Power BI with the FSM6 database to generate custom reports?

i have several requests to create custom fields on IFS Pages and have encountered the same problem on more than one Page in IFS.Using one such example, I would like to add custom fields to Risk Analysis - when new Risk button is click.I click one the ‘New’ risk button & a screen pops up like below - but now my ‘user’ menu is not available so I am unable to switch on the Debug to find the information I need in order to add the fields needed on this page nor am I able to start the Page Designer. To me I interpret this as a system bug or serious limitation that it would appear I am unable to make the changes i want. It is not ideal to add them into the ‘grid’ on the page from where I navigated from - they are really required at this point of creating the data on the below screen. That is what my client wants.Can someone please advise if there is a method or trick - to invoke the Debug console and/or how I could add the fields I want on these ‘popup’ screens like I can elsewhere in the

Dear all, Is it possible to cancel multiple customer invoices at the same time?I don’t see any command available in “Sales > Invoicing > Customer Invoices” when I select multiple customer invoices at the preliminary statusThanks in advance for your time, Laura

Hi Community,We have an issue that some EInvoice ends up as failed in AppMess “You do not have access to create documents of class”.All is read by the same User from the same folder with the same BizApi.What is wrong or how do I start to my investigation?Regrads,/Mats  

Could we know whether an Idea created in the IFS community is customer visible?

Task – Add a new node to Customer in Aurena Client as Business CategorizationCustom logical unit - HlhCRMproACTNote: IFSAPP10 UPD17Issue: When you select the new navigator node (Business Categorization) for a particular customer in Customer Projection, it doesn’t filter for the customer in new page Business Categorization. ( Seems like its populating all the records)Performed the below steps,Projection Configuration,Design the Page, Page DesignerAssign the new pages’ selector (BCSelector) with the binding and key mapping to the Parent CustomerInfoSelector Added to the Navigator in the Custom Projection. Navigator DesignerIs there a mistake from my end or is it something framework not supporting. Greatly appreciate your clarification, Thanks in advance , Udeni 

We have several parts that need to be ordered with one unit of measure on the PO but stocked and transacted with another unit of measure. example: We purchase chemicals in 100litre totes but the stock manufacturing uses in 1 litre units.is it possible and if so how to set this up so that we can order the purchase part as 1*1000litre part but then receive it into a site as 1000*1litre parts?

Hi,We are getting below error while performing year end process.The balance in accounting currency and parallel currency for assets and liabilities must be equal to zero for 2022 before final year closing can be performed.This customer is in IFSCloud and upgraded from 7.5  to IFSCloud 23R2 recently. we referred  to IFS community post relating to similar issue and executed below SQL query as suggested in one of the post.select account_api.get_accnt_type_db(company.account).sum(amount_balance).sum(third_currency_amount_balance) from accounting_balance where company=’X’ and accounting_year=2022Group by account_api.get_accnt_type_db(company.account) It's got below SQL result and stat account have balance only for parallel currency. How can we resolve this.ACCOUNT_API.GET_ACCNT_TYPE_DB(COMPANY,ACCOUNT) SUM(AMOUNT_BALANCE) SUM(THIRD_CURRENCY_AMOUNT_BALANCE) C 0.0000 0.0000 L -3586593003.9300 -817116585.5146 A 3586593003.9300 817116585.5134 R 0.0000 0.0000 S 0.00

Hi all maintenance expert.My customer has a PM action triggered by condition (500h cumulative).Let’s say that any measurement had been done for a long time and the last value measured is 1600h (Delta).How to avoid creating all the WO (500h, 1000h, 1500h) that had been bypassed and create only the last one? All tips and ideas are welcome. Warmest regards   

Hi, We are having issues converting/transferring our customer orders to PO’s.  It stays in the released state, with no options to convert.  Can anyone please help??? IFS Cloud Web Version

Hi,Is it possible to set a minimum amount for an authorizer assigning rule, which means only an invoice amount exceeds the minimum amount is needed to be approved.Thanks. 

I would like column order changes made during a session using the Column Selector and Sheet Designer to be saved as the default for everyone using that session. Can you give a detailed explanation of how these changes will be applied across sheets? For example, I design a page as default and I want this page to be the default for every user in the system. However, they can design this page themselves from the column chooser and save it in their profile. But if I create a new user in the system, that user should see the page I have designed as default. 

Hi All I have a HMRC requirement in which i need to supply when we last used a supplier, I was going to base this off the last payment we made to the supplier and also use this to clean up any suppliers we are not currently using. Is there any reporting built into IFS that could give me the last payment date for a supplier ?

24.1.2In the Quantities panel of the Manual Issue Shop Order Material Line I am seeing red lines in fields that may be indicating an availability issue, but there is no issue, there is plenty of material available.One material line showing the red lines.A second material line on the same shop order not showing red lines.Any ideas?

Hi All,I have a question from Project Management related to Gantt Chart and Activity Progress during the project scheduling process. When we tried to schedule a project by having an Activity progress (Example- 50%), we could not see its reflection in the Gantt. Could you please let me know the followingsHow the Activity progress getting reflected in the Gantt? Based on the progress completion, is there any place in the Gantt or screen where we could see the remaining days. Also we came across a scenario where the Total Work (Days) are getting displayed correctly only when there is an Actual Finish Date Best RegardsRazan 

Here is my event action that refuses to work in our production environment:  Here is the custom event I created:I am unable to get it working. I tried changing it to “new objects created” but wasnt able to get it to work either. i want when a new user adds a voucher with the type “MV” for an automatic email to be sent to a certain user group. This event is working in our other environments but not production. It doesnt even create an application message to show me if it failed to run it just doenst even attempt to run,.  Here is the previous version of the event I had which also did not work:  

Dear all ,We have an issue relating to PO authorisation.Authorisation rule has not been fetched .  Authorisation limit per project is entered as 0 ,which might have caused the non fetching of  authorisation rule .Unable to edit them. May I kindly know whether   there a way to edit them please .Thank you.Kind regardsUdanee

Hi,One of our customers getting the following error when trying to log in to the IFS BR.In his PC VS 2020 is installed and trusted locations are defined.What can I do to resolve the issue?Thank you in advance. 

Dear IFS Support, We're planning to set up a High Availability (HA) MicroK8s cluster for our IFS deployment. Our current setup:2 VMs running MicroK8s 2 VMs running Oracle 1 VM ManagementQuestions:Is it possible to configure HA with just 2 nodes for IFS, despite the documentation mentioning a minimum of 3 nodes? If not, what's the recommended minimum configuration for an HA MicroK8s cluster supporting IFS?

I have a lot of customer accounts with the address details in an excel spreadsheet. Is there anyway of uploading multiple accounts at once? Sort of like Uploading multiple invoices only with customer accounts