IFS Solutions

Hi, is there a way to search by Customer Address ID in IFS? I could not find and area to search by Customer address ID to see where and what Customer records the same address ID reside in. Look forward to help.

Hi, all. We’re trying to move from 23.2 to 24. In the correct path, using the correct YAML files. .\installer.cmd --values E:\[CORRECT PATH]\ifscloud-values.yaml --values E:\[CORRECT PATH]ifs-cloud-24.1.0-paqara3-5.0.0-20240619T133210Z-success\InstallationFiles\solutionset.yaml --set dbinstaller.sysPassword=[CORRECT PASSWORD] We’re getting this error, but we’re definitely on 23.2. Has anyone experienced this? Why doesn’t the installer recognize the correct version? [Tue Jul 30 12:45:26 EDT 2024] - SEVERE: The delivery not in sequence! Last delivery installed is ifs-cloud-23.1.5-paqara3-2.0.0-20231103T130434Z but expected is ifs-cloud-23.2.2-paqara3-4.0.0-20240213T220018Z[Tue Jul 30 12:45:26 EDT 2024] - SEVERE: Validation failed. When I login to IFS, it definitely says we’re on 23.2. 

Hello Everyone, I was wondering if anyone has any experience with the Column Visible and/or Visible flags on the attributes for custom fields?  I have added a field on the Customer Order Lines Tab of the Customer Order and I have tried both of these attributes with record.Contract = “XX” or record.parent.Contract = “XX” and no matter what combination I try, the field shows up regardless of the Contract value.  This Visible attribute works like a charm on groups.  I can make that work fine, but on lists columns it must require something different as I can’t get it to work.Edited for clarification just in case.  This is what the “Column Visible” flag actually has in it.  Same thing has been done for the “Visible Flag” 

HelloFor a client in IFS V10, I’d like to put calendar with flexibility and Over time everyday. At the end of the week, if the sum of Attendance is the normal one, no over time if the sum is more than Attendance than it’s over time.For exemple, if the employee does 6am to 4 pm all the day, at the end of the week he as done 5 hours of over time. Whereas if he does 6am to 4pm Monday, and 7am to 3pm Tuesday, and the others 6am to 3 pm, at the end of the week he has done his attendance. Sorry for my English, hope someone can help me. Best regards

Hello.On the shipment screen (url : ifsapf:frmShipment_Ext ), I would need to make an event when the user runs the deliver process to forbid the delivery when the total amount is less than a certain amount.How can I make such an event? I don’t even see what might be the triggered table.

Hi all Seems in 24R1 that the copy selected rows is no more allowed in the Posting Proposal projection while still there for other screens. Did anyone encounter the same ? Is it a feature in 24R1 ? Thank you This is no more existing in the Posting Proposal projection (Lines or Posting Lines) : For example, copy selected row exists in Authorizer projection : 

Hello,We use the IPD (Intersite Purchase Direct) functionality on Customer Orders to ship product from another site to the customers directly. Some of our sites reside in different countries and we are getting requests from customers to have a separate invoices for shipments that come from sites in different countries.Example: Customer Order with 2 lines, Order is based in The Netherlands. The first line ships from The Netherlands, and the other line ships from the United States. After processing both lines and invoicing, the invoice contains information from the original customer order on the invoice with both lines present.  We are looking to understand if 2 separate invoices can be generated given the situation above. Please let me know if you need any additional information or context. Thanks,Kyle

Hello, I have a question. I noticed that on the CUSTOMER_ORDER_JOIN view that the SITE security was removed in IFS Cloud. This means that if a user can see all of the customer order lines even if they don’t belong to that particular site. I noticed that the site security was still available on other views (CUSTOMER_ORDER, SORDER_QUOTATION,PURCHASE_ORDER, etc.). I was wondering why was the site security removed from CUSTOMER_ORDER_JOIN (Customer Order Lines) in Cloud but other views kept it? Thank you.

We have recently moved to cloud and our maintenance dept used to rely on the Journal on the Prepare Work Order (in Aurena 10 and in IEE) to show them who did what on a work order. This said, we cannot find the Journal button now. Did IFS get rid of this or move it to another screen? Please see my screenshot below. We are on IFS Cloud 24R1 SU5. Aurena Apps 10 Cloud (Journal not available in selector) 

Hi,Does the “Facture-X”, “UBL” and “CII” file format are managed by ifscloud for e-invoicing?thanks

Hello Team,Our customer would like to report shop order operation time on future date.IFS is blocking him with this message : I kow that it’s possible to register project time in the future but it seems not to be possible on shop order operations.Thanks in advance

In other cloud environments I have a create new button on this screen:I have looked through the permission sets and the projection LocationHandling is granted with the correct grants.Any ideas on what I could be missing here?Thanks in advance.

Issue: Project Transactions Invoicability is set as “Delayed Invoicing”, still project transactions were considered for “invoicing” and invoice status is “Paid Posted”. What can be the reason or Is it a bug?   Thanks & RegardsPratik Shah

Hi Team, One of our customer wants to remove the standard SEND_FREIGHT_BOOKING integration and get rid of the application message that are generated with the Error status. I initially instructed him to disable the below routing rule But even after disable the routing rules, they still gets the Application messages. They dont want those application messages at all as they never used this functionality. Is there a way to disable this functionality to avoid such application messages are genereted? Best regards,Kapilan

Hello all, Is it possible (in IFS Cloud) to have the Planned Finish Date/Time updated automatically in the Shop Floor Workbench when only a part of the shop order is approved? For example:The operation qty is 10.000, they will be placed on pallets (approximately 4 pallets). Planned Finish Date is 10-01-2025 When the first pallet needs to be replaced because it`s full, the amount on this pallet is approved in the Shop Floor Workbench (2500 pcs). Apparently, the expected 4 pallets will not take 2 days per pallet, as scheduled, but since the 1st pallet is finished after 1 day, there is a great need to record this change in numbers, but also to gain insight into the accurate planning that adapts to the numbers still to be made. Not so much the recalculation of the items still to be made, but in any case the correction of 1 day on the items already made (and therefore booked), which would at least shorten the Planned Fini

There is a recurring error for synchronizations with MWO related to Mobile Resource Groups (due to time out).Error message- Error when synchronizing entity: MobileResourceGroup - Request has been aborted or timed out - ORA-01013: user requested cancel of current operation What could be the reason and how can we resolve this issue?

Hi All,I have introduced a new custom tile to IFS MWO Service via a modification.I would like to position this tile as the last tile of the page but I cannot.Tried with sortorder = 9 and sortorder = 15 but looks like FW does not care about sortorder in the Navigator entry and it positions the tile as fifth tile.Any thoughts on how to change this tile position?

Occasionally we have an issue where email notifications are not being sent, for no obvioius reason. i.e. All the Business Rule parameters present and correct.  It seems to happen in small groups, usually very close together in a 10-15 minute window.Can anyone explain the process of how FSM interacts with the Email Exchange server, and if the messages are held in a queue in any way? or logged anywhere we can investigate? I know from experience that tjhe notifications dont appear in the Notification Log until they have successfully reached the Email Exchange server? Thanks in advanceMartin

Dear all,Seeking your valuable inputsI cannot view the GL account wise customer ledger open items balances in one report.I have tried all the report parameters (selected the GL accounts) ,created a new layout, viewed the summary  but no luck.In the order by due date layout is selected only the GL accounts can be viewed but not the invoices wise break up as in the previous versions.  Totals as per account balance also selected. A/C balances can be viewed but not the invoice wise break up as in previous versions. Please refer the app 10, app 7.5 report preview comparison with the cloud version

Pls note that the requirement is already from 01.01.2025 !

Hi,When we moved to IFS, we imported balances of our projects. We are now trying to complete these projects and capitalise the costs and turn them into intangible assets. We have set up the fixed asset objects and have set up a reposting rule to ensure the costs go to this asset so it can be activated and amortised, but when we go to close the project, it is showing us £0 value to be able to be capitalised - see screenshots below.Can anyone advise how I can get this to work so IFS moves the costs itself and capitalises the asset, rather than trying to force through a manual journal?Thanks in advance for any help!

Hello Experts,We want to change the label of the tree structure navigator on some pages ie: Project Deliverables Design page. Currently it is showing the “item no - Item Name”. However we want it to show the “Part No - Part Description”. How can we do this?  We tried changing the label for the selector in Page Designer, but it didn’t change anything.  Appreciate your advices/tips/suggestions. Thank You in Advance, 

HI For those of you on Apps10 UPD11 (IEE) has anyone experienced IFS screens suddenly shutting down ?No error or warning, no pattern we have detected so far. Users are saying it is happening several times in a week.If anyone has experienced the same thing and has found a path to resolving it,  would really appreciate any advice I can get.

APP 10 end of extended support is March 27, 2028What is the Update-plan for APP 10 leading up to that date?Update 26 was released December 5, 2024. Will there be 4 updates released in 2025, 2026 and 2027 as well? What about 2028?Does anyone have any info on this subject ?

Hello,Is their any screen in IFS in which we can find custom field “ Line Note ”.Regards,Kruthika