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Question

Customer oder repair Error message in order line

  • June 26, 2025
  • 1 reply
  • 33 views

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  • Do Gooder (Customer)
  • 4 replies

When we add  Order line to a customer Order Repair,

We have the folowing error message :

“the  [Client No.] field is mandatory for CUST Sched and requires a value”

 

error message

Customer Schedule is completed 

Customer schedule

 

Do you have any clue, action needed or information be welcome. 

1 reply

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  • Superhero (Employee)
  • 419 replies
  • July 8, 2025

Hi ​@T.BASK,

Please, create a support case so this can be further analyzed. I cannot think on any process that it’s creating a customer schedule when adding a customer order line in a Planned customer order. Do you have any customization in this area?

Regards,

Pilar