I have an order line I can’t change status from delivered to invoiced. Because this line stays on DELIVERED, stays on DELIVERED status too. Does somebody have an idea how change my line status?
Thanks,
+24the next step is usually to invoice the order. Try going to the page called “Quick Order Flow Handling” and search by order number. This may give you an RMB option to create invoice
If it doesn’t, the customer may be configured to receive collective invoicing. In which case, you still need to invoice, but you can’t do it from the order - you have to create a collective invoice for the customer
I can’t do it. My customer is not configurated to receive collective invoices. Either way, I have one line in my order that I am unable to move from DELIVERED to INVOICED. Follow my “Quick Order Flow Handling”.
+24Could you add a screenshot of the basic data for the MNO order type (it’s in sales basic data)
Are you using Shipments?
+24then i think you should be looking at the shipment. RMB on the order line and there should be an option to access the shipment it is connected to.
+4I am locked up in same situation on cloud. There is now way you can do right click, however either of the road, I cannot even create shipment invoices. Any solutions
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