IFS Solutions

Hello,I have an GL Automatic Posting Rules set up. Use Instant invoice, voucher type F, account 602 000, only the code part „cost center“ (= oddělení) is mandatory.I need the rule to distribute the amounts between two different cost center.Unfortunately, it’s not working. I’ve also tried using symbols % and *, but the rule still doesn’t work.Below are screenshots of the first and second parts of the rule, and the third screenshot shows the posted voucher in the GL, which hasn’t been distribute.Thank you in advance for any advice.Jaroslava Porcalová 

Hi,When we try to run APB in IFS Cloud, after we choose site => Click Ok => it is downloaded => Click Run => the client starts for two seconds before it disappears again. Happened in several environments to different users. Tried both Chrome and Edge, same issue.Anyone who’ve had a similar issue? Guessing it’s a bug but could it be something that needs to be enabled in order for APB to work? Br/M  

Hi allWe are hoping someone can assist with an issue we have noticed. We recently upgraded to IFS Apps10.One of our crystal reports is causing our print agent to fall over each time the report is printed from IFS.The IFS print agent logs show “Invalid Print Range”, this error may suggest that the crystal report margins or a field may not agree with the printer settings.We have also seen if the document is sent to print double sided the print agent stays active which is good, moment we force the document to print single sided, the print agent falls over.Has anyone seen his issue before - should we be looking at the crystal report or printer, driver or printer settings?ThanksRavi

Hi All,Is there any setting in IFS to hide salary records from employees’ supervisor. It should be visible only to employee and HR user. We can manage this through base profiles. But I need to know any setting in IFS other that base profiles.  Regards,MalinG

Is anyone facing an issue of being unable to add an address for a customer after the 25R1 update in IFS Cloud?I am facing this issue, and this does not work even through data migration.

Hello, I wanted to check to see if it was possible to grant a permission set to a user via workflow? I’ve been trying to automate a user creation when a new employee gets created (got the initial account setup and was able to assign the default company and site) but I was exploring some of the permission set calls. I was looking at a call called GrantUsers(Role,Grantees):Void. When I was using that call, I was running into errors regarding BPA Workflow error: Cannot commit in Current PL/SQL Session. I’m guessing it may not be possible to do this at this time via workflow? Maybe there’s another approach I need to look at this. I just want to confirm. I’m currently using IFS Cloud 24.2.4. Thank you. Thanks,Jay 

Community, Does anyone know when system update/insert records in this table? PURCAHSE_QUANTITY_PRICE? Basically, we would like to have a purchase part price history list for parts that are purchased. Is this the right table to query against? Thank you.

the  EXT_FILE_TRANS_TAB is taking more and more space in the the database and we do not have a clue about how to clean or purge it, it looks that there is still in the table row related to load file ID that are no more available in EXT_FILE_LOAD.Does anyone already meet the same issue and/or knwo how to clean the EXT_FILE_TRANS_TABthank you in advance for any help, comment or remarks

Here is my setupI’ve got an activity with a start of 6/25 at 8 am and an end of 6/25 at 5 pm, it’s a 1 day duration and I have Resource 1 assigned for 1 hour on this day.I also have Resource 1 assigned to a project connected work order for a 4 hour task planned for 6/25 8 am to 6/25 12 pm, hours.When I select Resource Activity Load, I get the following, it is showing my Work Task planning, but it is not showing the planning of the activity resource itself.Next, If I go to Resource Activity Load Detail, I get the following, it shows .82 hours even though I have it planned for 1 hr and it doesn’t show the plan for the Work Task.I’m looking for help in understanding why these screens are like this and to understand how the system calculated .82 planned hours when I specified 1 hour on the activity’s resource plan. In addition, from the resource planning of the project, I see my 1 hour and 4 hour planned hours but when I select Resource Activity Load from this screen, I get nothing.If anyo

Frequently a customer will pay an Advanced invoice Example invoice - AD40002660 on order M202923 was paid however the CD970180901 did not auto-match/pay upon issuance. As of now, I did manually match the advanced payment however this happens rather frequently where It should match automatically   May you assist to investigate a route cause, whether this is avoidable, or a system issue? With thanks,  Any help would be greatly appreciated

Hi all. Is it possible, in IFS Cloud 25R1, to connect a Request Contract to a Project? I have a Request Contract with an invocing plan and my customer want to see the invoicing plan in an Activity Project.In fact, in 25R1 is possible to connect a Work Order or a Work Task created from a Request Contract with anActivity Project, but we need to see both costs and revenues (from the Request Contract Invoicing Plan) in the Project.HELP!!Best regardsSergio.

How can we handle a difference in total/line tax rounding on supplier invoiceIt always get the total of the lines and not from total invoice amount ??

Hi All, I noticed that our HR users can fill Employee’s Education Details and Save it. But once HR user refresh the screen, it will become disappeared. But IFSAPP owner can see the entered record. I checked the permission set and all required permissions to the Education Tab have been given.Do we have any property to be enabled or ant other configuration? 

​@Alexander Heinze you’re my best bet on this matter. I’m working with a customer that’s using Apps10 and mWO for Service.They have 2 workflow configs which have:same filters same weight same sites, but applicable for different Maintenance Orgs each technician is connected to both sites but only one Maintenance Org.However, it seems like when JT assignment is transferred to mWO, the configuration is not applied.Do you know if maintenance org are also considered when the system determines which wf config to be applied? Or is just the site considered (in which case it’s obvious why there’s no wf config applied)?  MWO FR - applicable for TDGN & TDGW sites, but just for 2 maint orgs: MWO DE - applicable for TDGN & TDGW sites and also for all German maint orgs: 

Hi All,I was able to successfully add an attachment image via CRM Companion, and I can also confirm it from IEE.However, the problem is that I cannot preview it in IEE.Am I missing something? Thank you.  I am also noted that, there some issues about attach files in TouchAPP.Attach files to Business Opportunity in CRM Companion | IFS Community Best regards,Feng

Hi All,If is it possible to change the dashboard of CRM Companion via configuration or other way.For example, add opportunities to the dashboard. Thank you. Best regards,Feng

Hello experts, I developed a workflow that reads customer order no from activity seq (order no is activity ID field) and retrieves email address from customer order or customer master then sends a confirmation email about activity finish date. The workflow works fine but i have a small issue with showing result message. When the order does not exist or when no email address found i want to end event with a message of detail issue. If the process is successful, i am showing the user a confirmation message with language and receiver’s email address with User Task (1 form field with read only option).My problem is when no order or no email address found. If i change end event type to IFS failure or terminate end event, i cannot add a command button because the command validation returns error.  During my tests, i achieved to show a message when the event was terminated but after finalizing all settings (of course i made lots of changes in the flow :), i cannot generate a message to user s

Hello, we currently are paying every time we pull something from Avalara. We have to upload a lot of addresses. Many times they aren’t used, but we’re paying everytime because it checks with Avalara. Is there a way to turn off the customer address > Avalara integration? Just on the creation of the address?Thanks in advance.

Dear All,Expect your valuable advice on this.I have come across this error in the cash box payment. The below mentioned error appears when we try to approve the cash box payment.As we investigate the issue further, the basic data were set accordingly and the there were no functional error with regards to the relevant transaction ID. And no customization done & this is standard IFS. Transaction Type -Direct Cash PaymentAs we checked from the backend /sql  we found there is link with the mixed payment table. Hence, we had to do small data repair and proceed with the transaction. Refer the below sql query for further understanding. Expect your inputs whether this is bug or whether we can eliminate this error through functionally.  CURSOR get_zero_payment_line IS         SELECT t.party_type,t.lump_sum_trans_id,t.mixed_payment_ledger_trans_id         FROM   MIXED_PAYMENT_LEDGER_TRANS_TAB t         WHERE  t.company                          = '***'         AND    t.mixed_payment_id      

I need to register a company in my client's environment using the Spain location, and in this registration, I need to enter the company's NIF code. The same situation applies to the registration of Spanish suppliers and customers.I looked in the Country Solution document for a field to enter this information but couldn't find one. Then, I searched the company, supplier, and customer registration screens, but I couldn't find it there either.Therefore, I would like to know if anyone who has previously implemented in Spain and/or is familiar with the Spanish localization can inform us in which field we should configure this information.

In IFS Cloud 24R2, SU6 - a core defect has been identified regarding status gauges.An option on the status gauge is to ‘Show as Percent’. When this checkbox is selected and the element is saved, the application will not accept the change and will not display the value as a percent.Per the IFS Case submitted, This is to inform you that this core product error is now planned to be resolved in the following updates: 25.2E.0 - 25R2 EA

Hi all, We plan to create a lobby for LTU Shop Floor user’s to control their own time registration. We are currently using the 24R2 SU1 release of IFS Cloud. Does anybody knows if granting a lobby page on the LTU permission set is allowed without breaking the licence and if future release of this permission won’t break and / or lock this functionality ? Thanks for your replies,

Does anyone know where we can find the general roadmap for which localizations will be delivered during apps 10 extended support period. We understand that legal requirements in Malaysia will not be considered, but we would like to know the stance towards CTC and other requirements for Poland, France and a few other countries. 

Please check the following column visibility experiment for the standard list page “/page/CustomerOrders/List” and maybe you can help me answer the questions I asked at the end of the post.When I open the page in table view, not all columns are visible by default:As an IFSAPP, I have set the B2bOrder attribute to “Column Visible”, “Default To Previous” and “Visible”,  but it is still not visible in the table view by default to IFSAPP and other users - see below. I have tried restoring the default table view settings and "Clear Mapping Cache", but it change.As an IFSAPP in a global context, I added 2 columns at the end of the list in the table view:The columns are visible to IFSAPP even after logging in again:But when I log in as a different user, these 2 columns are not visible:  questions:What columns will be visible by default in the table view on a list page and what does it depend on? How can I make a column (which is hidden) visible to all users by default in the table view of a l

HiWe need to reverse a payment , (Voucher type N) How can this be done in IFS Cloud ?This worked fine in Apps10