IFS Solutions

Occasionally we have an issue where email notifications are not being sent, for no obvioius reason. i.e. All the Business Rule parameters present and correct.  It seems to happen in small groups, usually very close together in a 10-15 minute window.Can anyone explain the process of how FSM interacts with the Email Exchange server, and if the messages are held in a queue in any way? or logged anywhere we can investigate? I know from experience that tjhe notifications dont appear in the Notification Log until they have successfully reached the Email Exchange server? Thanks in advanceMartin

Dear all,Seeking your valuable inputsI cannot view the GL account wise customer ledger open items balances in one report.I have tried all the report parameters (selected the GL accounts) ,created a new layout, viewed the summary  but no luck.In the order by due date layout is selected only the GL accounts can be viewed but not the invoices wise break up as in the previous versions.  Totals as per account balance also selected. A/C balances can be viewed but not the invoice wise break up as in previous versions. Please refer the app 10, app 7.5 report preview comparison with the cloud versionThis is in cloud where only the GL wise summary available. In order ot view the customer wise break up need to refer another layout and another report.This is app 7.5 standard report invoice wise break up and GL account can be viewed in the same report. This is in app 10 GL account and invoice wise break up can be viewed in the same reportPlease let me know whether there is any other option availabl

Pls note that the requirement is already from 01.01.2025 !

Hi,When we moved to IFS, we imported balances of our projects. We are now trying to complete these projects and capitalise the costs and turn them into intangible assets. We have set up the fixed asset objects and have set up a reposting rule to ensure the costs go to this asset so it can be activated and amortised, but when we go to close the project, it is showing us £0 value to be able to be capitalised - see screenshots below.Can anyone advise how I can get this to work so IFS moves the costs itself and capitalises the asset, rather than trying to force through a manual journal?Thanks in advance for any help!

Hello Experts,We want to change the label of the tree structure navigator on some pages ie: Project Deliverables Design page. Currently it is showing the “item no - Item Name”. However we want it to show the “Part No - Part Description”. How can we do this?  We tried changing the label for the selector in Page Designer, but it didn’t change anything.  Appreciate your advices/tips/suggestions. Thank You in Advance, 

HI For those of you on Apps10 UPD11 (IEE) has anyone experienced IFS screens suddenly shutting down ?No error or warning, no pattern we have detected so far. Users are saying it is happening several times in a week.If anyone has experienced the same thing and has found a path to resolving it,  would really appreciate any advice I can get.

APP 10 end of extended support is March 27, 2028What is the Update-plan for APP 10 leading up to that date?Update 26 was released December 5, 2024. Will there be 4 updates released in 2025, 2026 and 2027 as well? What about 2028?Does anyone have any info on this subject ?

Hello,Is their any screen in IFS in which we can find custom field “ Line Note ”.Regards,Kruthika

In Cloud, is there a way to assign a maintenance team to a work task without having to allocate resources?   Thank you.

I want to add a filter in product list screen(baseline screen). Due to base line screen i am not able to add search filter over there. So i added a new custom screen for filter . there i want to add product id . so that based upon product id product list should be visible.  Is it possible ? if yes please suggest how to do and how i write the script for that. please suggestthank you in advance 

Hello everyone,We have frequently encountered the following pattern in IFS SQL traces:DECLARE    result_ background_jobs_handling_svc.entity_dec;BEGIN    result_ := background_jobs_handling_svc.crud_delete('*', 8189760, 'DO', deferred_job## => '');END;We would like to know how to execute the following directly from SQL Developer:background_jobs_handling_svc.crud_delete('*', 8189760, 'DO', deferred_job## => ''); When attempting to execute it using a SELECT statement with dual: select Background_Jobs_Handling_SVC.CRUD_Delete('*', 81897606, 'DO', deferred_job## => '') from dual; We receive the following error:https://docs.oracle.com/error-help/db/ora-00902/00902. 00000 -  "invalid datatype"*Cause:    The datatype entered in the CREATE or ALTER TABLE           statement is not valid.*Action:   Correct the syntax.Erreur à la ligne 1, colonne 8   Any idea please?

Hi Team, I want to restrict or alert the user from doing some specific action in mobile.How I can restrict it through mobile client script. For example I want to alert or restrict the user once he tries to select and drop down and try to save it based on some unchecked condition.On the below screen,Like he cant scrap and save it when the from part need checkbox is unchecked.(Alert or Restrict).       Regards,Pinmaya   

Hi All, I want to hide particular drop down  value(Scrap) once the from part need checkbox is unchecked in mobile. Once I click on the from part need checkbox I should be able to hide the Scarp value only from the dropdown not the (Installed and Transfer To Vanstock values) Below is my code but its not working as expected kindly help. var IsChecked = getControlValue("custom","from_part_needs");if (IsChecked == 'N') {   var conSump = stringFormat("SELECT description, code_value FROM global_code_table WHERE code_name = 'ELUX_CONSUMPTION_TYPES' AND code_value != 'Scrap'");   populateListFromQuery('part_usage','user_def16', conSump, false);}else{    var conSump = stringFormat("SELECT description,code_value FROM global_code_table WHERE code_name = 'ELUX_CONSUMPTION_TYPES'");    populateListFromQuery('part_usage','user_def16', conSump, true);}  Regards,Pinmaya 

Hi Experts, I'm getting the following error while doing a PSO reconfiguration process.Anyone have an idea why this is happening? When I try to log in to the database using the ifs password we have, it works fine.

I was interested in finding out how people have handled the problem that the ova version of ubuntu which runs 20:04 has a version of libcurl that does not support CIDR notation, which means that we must individual ip addresses och not networks which would be much better ?Is it too much to ask that IFS updates the OS to at least 22:04 or higher or at least give us the chance to run a lInux distribution of our choice like Redhat Linux 8 or 9./Craig   

Is there a way to hold an invoice in PrelPosted status ? I am trying to avoid these invoices from getting picked in the Payment proposal and getting paid.

There isn’t any field level help for the Proportion field on the Limit Definition Details screen.  It’s in the Limit Settings  grouping.  We have it set to Yes, Must be earned before used.  We’re assuming that within a period, which we’ve defined as 2 weeks that if we’re 1 week into a period that 50% of the period’s allocation will be earned.  Then we have the phrase  “must be earned before used”, we think this implies that the absence isn’t earned until the employee works that period.  In other words, if the employee leaves at the beginning of the 3rd period in December, they will only accrue 2 weeks of the monthly amount and not the full month’s amount.Are we understanding how this works correctly?  Thank you

Hi,Not sure if I am missing something, but Apps10 has the below options when creating a new Word Template Definition: In IFS Cloud (version 24.1.6), only the Employee option is available: Any ideas?  We have a prospect wanting to send Merge documents to applicants Any assistance Appreciated!

Please tell me how to send an email using the supplier's message settings.

Hi all, I hope you all doing well. In my IFS developer studio there is no options for select IFS projects. How to fix this?  

Our company give the employee 112 hours of absence which is accrued on a daily basis throughout the year.  We have an employee who starts on 12/9/24 and we’re double checking the calculation of the Available Limit (hours) and cannot validate the number.  Is the method that is used to calculate this number known?We’re using 112/365 to get .3068 hours per day and the multiplying by 23 to get 7.057 hours is showing a value of 6.925.  There is a discrepancy.  Does anyone know the underlying formula?

Is there any AUTOMATIC feature of accrual reversal for vouchers in GL ?We want to be able to indicate from the beginning of the voucher process whether a voucher is reversing. Then have a voucher post in the current period and reverse out in the following fiscal period automatically after it is approved.Appreciate your solution on this?

Hi,  IFS tells me that this field is mandatory, why? How can I change it, so it is not mandatory? I can’t create a invoice because I’m missing data in the column.   

A user  created a request with a task.Later he made the job and missed the main asset and the second asset.I created the missing assets and steps.And found 6 strange entries in the "run log". Unfortunately, I have not found a way to see and control the parameters passed to the PM request generator.Are the call parameters of the PM request generator recorded?How can I access this log?

Hi,When we create a customer e-invoice based on a customer order based on work orders,  information from all the underlying work orders are sent along the invoice as a separate attachment (named “invoice_specification”). This is a big problem for us as the work orders contain internal information that we don’t want the customers to see. We just want to send the invoice to the customers. How can we prevent the attachment with all the work order information to be created and attached to the customer e-invoice?Thank you,David