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Hello,

For all the Purchase Order lines receipt has been done.

Receipt screen status - Received

PO status - Received but it is supposed to be closed. What is the reason ?

Also in the Register Arrival screen, their is no PO line left to receive.

Please help me with this.

Regards,

Kruthika

Hi kruthika

It is possible to control the Auto PO Closure using the parameter Automatic Order Closing. This value can be set per Purchase Part. (Please refer screenshot). Please have a look this setting. 

 

 


@kruthika this is normal behaviour if you have done your register arrival in the Arrival zone.

Once you move goods into stock → in a Picking location → the PO will be Closed.

Or during your recipt process, you can specify to receive the goods directly in a picking location. In such case your PO will close.


We sometimes find if there has been a change to quantity PO line does not automatically close  eg original qty = 5; qty 4 received; qty changed to 4 to match received - PO line does not close automatically and we have to manually close. 

 

We’ve never entirely got to grips with why…

 

Linda


Hi ​@PRODQ ,

As far as I know, the Automatic Closing check is done during the receipt process, in a way that the purchase order line will automatically close when all receipt lines for that purchase order line are marked as Received, or when the received quantity meets the specified closing tolerance.

You can try to setup a closing tolerance for the line to the closed automatically if not all the quantity is received or else, close the line manually when you are changing the PO line quantity to match with the already received quantity.

Regards,

Pilar


Hi ​@PRODQ ,

As far as I know, the Automatic Closing check is done during the receipt process, in a way that the purchase order line will automatically close when all receipt lines for that purchase order line are marked as Received, or when the received quantity meets the specified closing tolerance.

You can try to setup a closing tolerance for the line to the closed automatically if not all the quantity is received or else, close the line manually when you are changing the PO line quantity to match with the already received quantity.

Regards,

Pilar

If it’s the receipt process that kicks in that ‘Close’ then that explains why we see what we do because we’re not receiving an qty that is completing the line.  

We do close manually.  Closing tolerance isn’t always appropriate.  They may be operational reasons for accepting less than originally required.  

 

That’s helpful to know why, Pilar, thank you for that. 

 

Linda


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