IFS Solutions

Hi! We are having difficulty with our Advanced Planning Board (APB).When we try to copy Shop Orders into APB from our instance of IFS Cloud 23R1, it times out at the point of “Loading Schedule”. Then we get an error message that states “A Task was Cancelled”.Eventually it’s possible to get in and we can see the correct number of Shop Orders identified on the “Count Hits” function when loading a couple of shop orders. However, it doesn’t show any of the work centres, shop orders etc.We think that APB is linked to IFS (as it can see the orders we want to pull across) but the orders never actually come across from IFS Cloud into APB.Any idea what could be causing this please?

Hello,We’re still using an older version of IFS Applications, for which only light themes are available. I started digging into the files and found that colour, font, etc. properties are stored in XML files, so it’s easy to create new themes. I created a dark theme, but there’s one problem: IFS uses the system font settings for most of the data, and the font colour is, of course, black. Is there any way to override this? The only solution I could find was to use Windows' high contrast mode, but this affects all applications and I don't know anyone who would want to use it.

Hi All, I don't have a clear idea on using service delivery units in new service management module. Is service delivery unit a group of resources? If so what is the connection with Resource Groups? In standard tasks, we allocate resource group as a person demands. How this service delivery unit can be connected then?  When we transfer work task to mobile, we can transfer to specific resources or resource group as pool work. What is the similar functionality with service delivery units?  There is no separate page for service delivery unit. We can just create them under a service organization just by adding a row. Eventhough, we put same service delivery unit in different service organizations there is no any pop up message.  There is no specific place to add resources to a service delivery unit. We can include a resource to a service delivery unit when new service resource create. If we include a resource to a servi

Hello Community,We have an 8 hr. shift ending at midnight.  We are using “Rounding Rule Definition” for rounding to the nearest ¼ hr.  I’m trying to set the rule for an early-out clocking resulting in an Interval “Time Out” of 12:00 am.  However, IFS is not liking it:Early-out Clocking Resulting in an Interval “Time Out” of 12:00 am???2nd Shift ScheduleCan this be configured, How??Thanks, Troy

Hello all, Currently working in IFS 10 Update 11, IEE - we’re noticing that on the Time Clock, the List of Values for  Operation ID on the Stop Production and Report Qty Complete buttons are not consistent. This is happening even though the LOV view for both of the buttons is exactly the same. Here’s a screenshot from the Time Clock Type Detail Items for those two buttons:Both of these buttons take Employee No and Op ID as the editable inputs. For the Stop Production Button, once you enter the employee no, the list of values for Op ID shows any operation that the employee is clocked in to. However, for the Report QTY Complete button, the employee number is not passed into the query, leaving a huge list of operations to select from instead of a few. We’ve also tried messing around with the “LOV Where” column for the R

Hello,what does the zoom function “Permits” do in the form “Work Task Template”?It never provides any information about permits, even if permit is connected to Work Order an Work Task Template is used in that Work Order.What connected between Permit and Work Task Template should exist to see permits via zoom function Permits? 

Hi Using Apps 10 and have just created a new work centre, i have updated the relevant structure with the new work centre ID and then ran CRP but i keep getting the same ERROR message“ShopOrderScheduler.NOAVAILABLERESOURCECRP: No resource available on work center PW4F3 when scheduling load source and order MRP/50167495/*/ operation 50 with finish date 21/07/2022.”Does anyone know what is causing this? i have checked the work centre and have 1 resource connected at 100 % Efficacy.regardsJamie

Is it possible to tie an expense sheet credit card transaction to a purchase order/po receipt?

I am working on adding a new tab titled "MarketCampaign" to the Account CRM page, which should display information from the MarketCampaign entity. However, since the MarketCampaign entity does not have a direct reference to the customer ID, we are unable to directly fetch the required data.The relationship between Campaign ID and Customer ID exists in the MarketCampaignTarget entity. To address this, I attempted to add a custom attribute to MarketCampaignTarget to retrieve data based on the Campaign ID from the MarketCampaign entity. However, the fields added to the entity are not visible in the Account CRM Page Designer.Here are the steps I've taken so far: Added the MarketCampaignTarget entity to the Account CRM Projection (CrmCustomerHandling). Creat

Hi everyone,I have a trouble at e-Agreement. We have multiple compaines. I wanna send agreement with company mail address. I cant figured out define  mail senders for companies. I wanna do like A Company => Use MailSender_1  , B Company=> Use MailSender_2 ….. Regards.

We're experiencing performance issues with the Find and Connect process within the Export Control module.  We're shipping an assembly via Customer Order that contains approximately 2800 unique part numbers. We have licenses that match, but the act of checking the "Connected" checkbox takes about 9 seconds of processing time in the database for each row.  This results in around 7 hours of processing time to connect all licenses.  We've attempted this via DB script as well and the processing time is the same. Our licenses do not have a quantity or dollar amount limitation.  The license being connected to uses mostly wildcards (%) in the criteria.  Has anyone else encountered a performance issue with running find and connect against a large structure, and what workarounds are available?

Hi all. I have a customer with IFS Cloud 24R1.(Application service update: 24.1.1Framework service update: 24.1.8IFS Cloud Web version: 24.1.8.20250101060353.0IFS OData provider version: 24.1.8.20241227073316.0)    When we create a new custom field, regardless of the entity, alway the background of the custom field is highlighted in salmon color, and this situation drives to user errors. Has anyone have the same problem? Could it be a problem with the installation? I ask this because I don’t have this problem in another customers. Thank you in advance.Best regards.Sergio

There is a need from the customer for IFS' B2B portal. However, there are the requirements for the following:- How can suppliers confirm an order with differences? Currently i set up the B2B portal but there is only an option to confirm without any differences (happy flow):- Are these differences automatically reflected in the purchase order or can an approval process be set up for the buyer?

Hi There All IFS Cloud will it be possible to automate the subcontract approvals? Similar to orders and PRsDoes anyone know of such ThanksMona

Hello,I'm encountering an issue where a user is unable to convert a purchase requisition (PR) line into a purchase order. The system returns the following error:Error:"You are not allowed to modify an Authorized requisition line that affects the previous authorization."The user confirms that no modifications have been made to the PR line.Has anyone come across this issue before? If so, how was it resolved? Any guidance or leads on addressing this error would be greatly appreciated.We are currently using IFS10 Thanks in advance! 

Hi All,I need some assistance implementing automatic day type switches in cloud.Is it possible to see whether a day type switch has been activated - which screen please?Is it possible to use the day type switch when logging in/out times in the time card or time card details screen? I have seen some older documentation which suggests this can only be used in conjunction with time clock.but this additional detail is missing from the 24R2 documentationI have created the automatic day type switch 

Hi,Has anyone had issues using the ‘Connect Characteristc to’ option in Apps10 CTO Configuration Characteristics. I have copied my part configuration revision so I have revision 2 with a status of tentative. I have then created a new configuration characteristic and used the ‘Connect Characteristc to’ option from RMB to connect it to the family and the tentative part configuration revision. It is correctly added to both family and the part configuration revision, but when I test the part configuration revision the new characteristic does not appear so value can not be entered???However if I now delete this newly added Characteristic from the part configuration revision, and then use the ‘Add New’ on the part configuration to add it back in, when I now test the part configuration revision the characteristc will appear and works as it should. I have also tried releasing the part configuration revision after adding a new characteristic using the  ‘Connect Character

It is mentioned in the IFS product documentation that it’s possible to confirm a purchase order with changes by the supplier via the B2B portal.  However, I do not see the option to do so in the B2B portal. It only has the “Confirm” option and this will confirm without any changes. Version: IFS Cloud 24.2.0 Am I missing something here or is this actually a bug?

We occasionally have MRP jobs in error with the following message Error snapshot MRP Supply/Demand. Site/Part/ABC Class ABC/123123123123/C. Source/Order MRP/29578848, *, *, 37. Original error ORA-20112: MrpPartSupplyDemand.EXIST2: The Mrp Part Supply Demand object already exists. We do tick the ‘Stop on Error’ checkbox when running because if there is an error we want to know about it.  We’ve never completely bottomed out what set of circumstances have fallen into place that generate this error and generally put it down to maybe someone updating demand or supply manually or running MRP at the same time.  Does anyone in the community know what particular processes/conflicts are taking place to generate this error? Thanks. 

When a shop order is in status Parked, any material lines which are reserved to the SO is not visible in IFS menu “inventory part in stock reservations”. Moreover, the reserved qty´s (although not yet on a pick list) cannot be moved to a different location unless you unreserve the SO material line.  In contrast, shop orders which are not Parked show reserved lines in “inventory part in stock reservations” and allow for re-location until pick list creation.  We are currently using IFS Cloud 25R2 SU6. The issue with Parked SO´s appeared either when we moved from APP10 to Cloud, or after the last release update.  Can we make Parked SO´s have their reserved lines behave the same as other SO´s?  Screenshots attached for better illustration. 

Good day, We periodically need to copy work orders with a large number of tasks. We use Code F in the preposting to capture the work order number.When the Copy Work Order function is used it copies the prepostings as well. The new work order and tasks therefore has Code_F as the old work order number. How can we set the system (IFS Cloud) to pick up the new work order number in the prepostings? Alternatiely, if we had to change it manually, it means changing the preposting on the new work order and then having to individually change the preposting on each work task manually (and there may be many work tasks per work order). Is there a way to update the preposting on the work tasks by updating the preposting on the work order header?    

Hello,Is it possible to set up automatic reservations for only select customers in IFS Cloud? When going to the page Create Customer Order Reservations - I don’t see that there is an option to do that there but didn’t know if anyone knew of an alternative way to do that without it getting too complicated.Thanks,Eli

Hello Community, Can anyone share guideline to setup Excel Add-in in Cloud 24R2. Thanks ,Jewel 

Add a new new button to navigate from Return Material Authorization to Register Arrivals window  NavigateFilterSourceRefType = IfsApp.RegisterArrivals.LogisticsSourceRefTypeReceipt'ReturnMtrlAuthorization' SourceRef1 = '$[RmaNo]’  

We are migrating to Cloud 24R2 from App9 and have several Report Rules that utilize Tray Printing.  I am not seeing that as an option in Cloud Report Rule Actions.This is an example from App9 - in Cloud the Tray information ended up in the same line as the Printer Name.  Is that just the way it will be configured there?