IFS Solutions

Hi, In this issue, the end-user has canceled the supplier shipment for return materials.Now the materials are in shipment location with a reservation to receipt. However, the end user now wants to return the material back to the supplier.However, we cannot select the material in the shipment inventory to do the return. How can we do the return? Thank you in advance 

Hi All,I have the requirement that a minimum purchase order value must be set on a supplier. Regardless of which parts.Can this be set in IFS Cloud so that a charge to be set automatically appears on the PO if a minimum purchase order value is not reached? Thanks in advance for your help.

In the Person_Mobile table, the device OS version is stored (we are using iOS). However, we have seen where the mobile device has had recent iOS updates in the field but the iOS version is not updating in the tables. Is anyone aware of any iOS issues with FSM6 after a certain iOS update? We are in FSM 6u26.This is low hanging fruit here but we do use this data in a report to stay in compliance with our Mobile Device audits. Thanks,Daniel

Hi @RnD,We are finding out that iSO newer updates inhibit some functionalities of MWO app, i.e. service reports are no longer visible. The issue is that with iOS above 18.1.1 when one touches “Service Report” nothing happens (see video attached).Need an urgent feedback or a workaround for this? RegardsKM

After upgraded from UPD12 to UPD20.  The users are seeing the Service Request screen differently as what appears to be in the base profile. So far tried following assuming it could be cache issue but still this is not working:- Clear the local cache on user's system.- App admin cleared the personal profile using "clear personal profile" on user profile screen.- Deleted the screen data source from personal profile and then copied the values from base profile.- Refresh server cache.Even see the layout differently on different computers when logged in as app owner under base profile.Please advise how we can fix this,  

Hi All, I need to find LTU permissions to assign field technicians. All field technicians perform full flow of work assignment from accepting to completion. Some may create New Work, Create map positions etc.Can we fulfil these requirements with LTU permission sets? Are there limitations with LTU permission sets?How can we get to know about available permission sets in IFS? I imported one available LTU permission set in IFS Cloud Product Information for MWO (MOBILE_WORK_ORDER_LTU 24 R1). But, I only see Objects there when I granted that permission set. TIA.

Hello all, I’m trying to upload some data into IFS Cloud CFG and have come across an error message that I can’t figure out the cause of.  It says the following:ORA-20124: Error.NULLVALUE: Field [MAPPING_TYPE] is mandatory for Payment Address and requires a value. If any of you have come across this before and found a solution, your help would be greatly appreciated! 

Hi every one, I have an issue related to the source connection of the WT : I have these 21 PM actions that use the “merge” feature, and by using “Calendar generation” I’ve created one WO with one WT with 21 steps. But the problem is : I don’t have any “Source connection” one the WT. That value should be “PM action”. Do you have any ideas ?  

In the latest documentation for Working in IFS Cloud Web Pages, this is written for Subscriptions.Note: If you find yourself on a page featuring a status bar and you desire to receive updates on its status changes, you'll need to request subscription capabilities from your system administrator. Once granted, you'll be enabled to subscribe to updates for this field.Where is this capability to see status changes granted?

Hello,We have an external system for purchasing some consumables thats delivered by our supplier.This is user friendly and appreciated by our users.But of course because it’s external we do not have purchase orders in IFS as we would like to have for better spend analysis etc..and also to be able to match the invoice that arrives from the supplier.We are thinking about an integration that creates the purchase order based on what our supplier buys in the external tool.  What technology in IFS should you use to manage that?  In this case punch out is not an option for us.  Thanks for advance, any input is appreciated.// Johan

When tasks are created with a commitment and then fixed to a time and date just outside of this, they remain visible until the commitment status changes to "Expired" when the commitment date and time is reached, at which point they disappear from the GANTT chart. The only way to restore them is to ensure the commitment period is extended at least until the planned time and the status remains "Active".Is it possible for the task to remain in PSO when the status changes to "Expired", or does this contradict the planning rules?

Hi, I would like to inquire if IFS App 10 has the capability to record the Freight & Duties of purchased items to track the total cost of imported items.The scenario is that the billing for freight, duties, and taxes is often delayed, which makes it difficult for us to monitor the total landed cost of the purchased items.Thank you in advance!    

Hi,I’m getting below standard IFS error when trying to receive one PO"This Purchase Order is associated to one or more Purchase Order Change Order(s). When using Purchase Order Change Orders, all changes needs to be registered on the Change Order and it is not allowed to register changes directly on the Purchase Order."Does anyone have an idea of what could be the reason for this?  Thank You! 

Hi All,I am facing an issue with  IFS_PSO user which is  creating records in Metrix run log with  run type as mass update not sure why records are getting creating with  old task id’s but nothing is updating on task level since those records are completed task or cancelled /new.No data sets are running related to the task to confirm something is updating by PSO broadcast and also verified all mass updated created  in fsm but could not able to identified from where this mass updated is triggering. kindly  help me to  identify  from where issue getting created.  Thanks,Durga

Hi Community, Does anyone have a solution for searching a particular node and automatically expanding the tree structure in Project Deliverable Design screen.Refer Screenshots below.Project Deliverable Design How to search a component with Level wise traceability? It is like finding a needle in a haystack when the PD structure has 15000-20000 components with a 7-8 level structure as shown in the example below. Please suggest a solution.  

Is it possible to save an ordering (Order By) preference of a table column like you would save a specific search.We notice that if you leave the page where you have Ordered a column that you have to re-Order it the next time you return to that page. Is there a setting somewhere to prevent the ordering from resetting after you leave the page. I didn’t see any functionality related column Order By similar to the Saved Searches functionality. 

When I am click “Yes” to create a DOP Structure it gives me a warning.  However, when I look into the Configuration there is a structure 

Hello, can you help me with translations in FSM Mobile? When you press and hold on a text field, the text options for the field are displayed. We currently use the PT-BR language, both on devices and in the user profile. On Android devices, the options are in the correct language, but on iOS devices they are displayed in English. What should be done so that the behavior of iOS is the same as that of Android (text in PT-BR)? 

Hi All, I haven’t set the number grouping setting in the Account Settings. When I go into Project Definition > Margin tab, ‘Revenue’, ‘Cost’ and ‘Profit’ fields are still showing the thousand separators (grouping). Which is incorrect as per the setting. ‘Planned Revenue’ and ‘Planned Cost’ fields are supposed to be entered manually. When I try to copy Revenue from the Active Budget values in the table and paste it into ‘Planned Revenue,’ the system does not allow me to save the value due to the comma separator copied from the table. Now, the user needs to manually remove the commas or manually enter the Planned Revenue amount (without the thousand separators) to save the Planned Revenue.How can we resolve this issue to provide the user the ability to copy and paste the values from the table? Thanks in advance!

Hello experts,I managed to do what was suggested by the friend in the following post:https://community.ifs.com/implementation-306/how-to-populate-dependent-dropdowns-in-fsm-fields-5568?tid=5568&fid=306I succeeded for FSM core fields. But for user_def fields I couldn't make this relationship.Am I doing something wrong or could it be a bug?Attn,

I am having a problem give permission of “Work Assignment Information” tree view to general users. This tree view is under the window My Task ( under Service and Maintenance module, attached ) in IFSAPP10. I have already checked both presentation objects and Database objects in the permission set window but unable to find anything related with the text of tree view menu, so, unable to give permission from permission window. The users I am trying to give permission can access My Work window.  There have been a couple of posts but none of them actually  have a resolution.

In an effort to fix a Person ID creation error - our HR Department terminated an employee in IFS. After advising them we could not do what they wanted to do as far as the PERSON ID being tied to the same Employee ID on a new person ID.When we attempt the rehire process we are getting an “overlapping date intervals” error message. In this example the employee was originally hired on 12/09/2024, Terminated on 2/16/25, we are trying to rehire as of 2/17/25 and this is when the error populates 

Dear Community!I would greatly appreciate your expert insights and experiences regarding part number structures in IFS.We are currently analyzing different approaches to part number management, specifically comparing:    Using identical part numbers across the entire process (Engineering → Production → Sales)    Using separate part numbers for:        Internal use (Engineering Part/Inventory Part)        External use (Sales Part)I would be very interested to hear your thoughts on:    What approach do you use and why?    What are the main advantages and challenges you've encountered?    How does your chosen approach impact the entire process.Thank you for sharing your valuable experience and knowledge!Best regards,Ada

Hello,We have an issue, when a supplier payment proposal contains 15 invoices for differents suppliers and the payment Advice email with attached PDF have been sent for each supplier, there is one supplier that has received the email with a PDF blank (the payment advice info not showing).We did some verifications and did not find anything unusual for this supplier. When we tried the ‘Show Document’ from Report Archive we have this error message: When we tried to preview the xml (for the same Payment Advice) via report designer, the report PDF has been generated correctly for this supplier with all payment advice info.Please see below the PDF Blank that supplier received: Thank you,Wafaa

It seems our learning material is very thin on content relating to the Contract Change Management functionality.  Is there a video, training material, word document, or PowerPoint that would give more details and examples of use Contract Change Management?