IFS Solutions

​@Alexander Heinze you’re my best bet on this matter. I’m working with a customer that’s using Apps10 and mWO for Service.They have 2 workflow configs which have:same filters same weight same sites, but applicable for different Maintenance Orgs each technician is connected to both sites but only one Maintenance Org.However, it seems like when JT assignment is transferred to mWO, the configuration is not applied.Do you know if maintenance org are also considered when the system determines which wf config to be applied? Or is just the site considered (in which case it’s obvious why there’s no wf config applied)?  MWO FR - applicable for TDGN & TDGW sites, but just for 2 maint orgs: MWO DE - applicabl

Hi All,I was able to successfully add an attachment image via CRM Companion, and I can also confirm it from IEE.However, the problem is that I cannot preview it in IEE.Am I missing something? Thank you.  I am also noted that, there some issues about attach files in TouchAPP.Attach files to Business Opportunity in CRM Companion | IFS Community Best regards,Feng

Hi All,If is it possible to change the dashboard of CRM Companion via configuration or other way.For example, add opportunities to the dashboard. Thank you. Best regards,Feng

Hello experts, I developed a workflow that reads customer order no from activity seq (order no is activity ID field) and retrieves email address from customer order or customer master then sends a confirmation email about activity finish date. The workflow works fine but i have a small issue with showing result message. When the order does not exist or when no email address found i want to end event with a message of detail issue. If the process is successful, i am showing the user a confirmation message with language and receiver’s email address with User Task (1 form field with read only option).My problem is when no order or no email address found. If i change end event type to IFS failure or terminate end event, i cannot add a command button because the command validation returns error. 

Hello, we currently are paying every time we pull something from Avalara. We have to upload a lot of addresses. Many times they aren’t used, but we’re paying everytime because it checks with Avalara. Is there a way to turn off the customer address > Avalara integration? Just on the creation of the address?Thanks in advance.

Dear All,Expect your valuable advice on this.I have come across this error in the cash box payment. The below mentioned error appears when we try to approve the cash box payment.As we investigate the issue further, the basic data were set accordingly and the there were no functional error with regards to the relevant transaction ID. And no customization done & this is standard IFS. Transaction Type -Direct Cash PaymentAs we checked from the backend /sql  we found there is link with the mixed payment table. Hence, we had to do small data repair and proceed with the transaction. Refer the below sql query for further understanding. Expect your inputs whether this is bug or whether we can eliminate this error through functionally.  CURSOR get_zero_payment_line IS         SELECT t.party_type,t.lump

I need to register a company in my client's environment using the Spain location, and in this registration, I need to enter the company's NIF code. The same situation applies to the registration of Spanish suppliers and customers.I looked in the Country Solution document for a field to enter this information but couldn't find one. Then, I searched the company, supplier, and customer registration screens, but I couldn't find it there either.Therefore, I would like to know if anyone who has previously implemented in Spain and/or is familiar with the Spanish localization can inform us in which field we should configure this information.

In IFS Cloud 24R2, SU6 - a core defect has been identified regarding status gauges.An option on the status gauge is to ‘Show as Percent’. When this checkbox is selected and the element is saved, the application will not accept the change and will not display the value as a percent.Per the IFS Case submitted, This is to inform you that this core product error is now planned to be resolved in the following updates: 25.2E.0 - 25R2 EA

Hi all, We plan to create a lobby for LTU Shop Floor user’s to control their own time registration. We are currently using the 24R2 SU1 release of IFS Cloud. Does anybody knows if granting a lobby page on the LTU permission set is allowed without breaking the licence and if future release of this permission won’t break and / or lock this functionality ? Thanks for your replies,

Does anyone know where we can find the general roadmap for which localizations will be delivered during apps 10 extended support period. We understand that legal requirements in Malaysia will not be considered, but we would like to know the stance towards CTC and other requirements for Poland, France and a few other countries. 

Hi All,Seeking your help here.I am trying to understand the order point calculation for one of my part. I have set up this part as planning method B and entered the lot size as 10.Purchase lead-time for this part is 10 days. No safety stock is maintained.When I run the “Calculate Planning Data” job for 10 periods but this part is only active for 4 periods and system calculate the order point as 22.258 with some decimals but I am struggling to understand how this is calculated. I checked the IFS help and it says below equation is used.Order point (pieces) = [Average demand (pieces/period)] * [Lead time (period) + Safety stock (pieces)]I checked the average demand from the inventory availability planning and it shows as 125. Not sure this is the correct place that I need to check.

Please check the following column visibility experiment for the standard list page “/page/CustomerOrders/List” and maybe you can help me answer the questions I asked at the end of the post.When I open the page in table view, not all columns are visible by default:As an IFSAPP, I have set the B2bOrder attribute to “Column Visible”, “Default To Previous” and “Visible”,  but it is still not visible in the table view by default to IFSAPP and other users - see below. I have tried restoring the default table view settings and "Clear Mapping Cache", but it change.As an IFSAPP in a global context, I added 2 columns at the end of the list in the table view:

HiWe need to reverse a payment , (Voucher type N) How can this be done in IFS Cloud ?This worked fine in Apps10

We have an Excel migration job to append or update purchase price list records. The method we use is PURCHASE_QUANTITY_PRICE_API, with New and Modify checked.  In this method there are columns for a rental indicator, with flags MI (Mandatory Insert)  When we leave the Default Value for these fields empty, the job runs into an error because the column is mandatory. When we put a default value like above the inserts run fine, but on modifying an existing record the response is: “Field [RENTAL] in Purchase Quantity Price may not be modified.”  How can we work around this?Is it for example possible to check the existance of the record in the SOURCE_COLUMN?

I’m planning to change the PO creation for the items which configured as recurring. What could be the suitable option…? Note: Not using MRP.

Hi All, I cannot completed the Pickup tasks prepared for the material purchase. A failed transaction occurred and the status of the Pickup task remained as “Started” even after pick up is performed. Purchase order is closed and the pickup material is shown under the Reserved material. Material can also be issued. However, I cannot complete the pickup.Because of this request work task also cannot be completed. A failed transaction is occurred citing uncompleted Pickup task.It seems everything works well other than Pickup task completion step.This is after the material pickup and completion PO is closed

Hi All, We are using the MWO application with the Service App name and have observed that the initialization process is taking longer than expected. We raised this concern with the IFS Team, and based on their suggestion, we are considering the use of the Entity field to optimize performance. Additionally, you have advised limiting the amount of data loaded in the Customer tab. However, due to business requirements, we need to load customer address information for service-related activities. We have also observed that the following entities are contributing to the longer initialization time:LocationPartyAddressQuery RequestContactNote MobileCommMethodQuery CustomerInfo ScContractSite PscContrProduct EventLog InventoryPartInStock JtTask StandardTaskResource InventoryPart

Hi,My Azure AD SCIM enterprise application giving below error when Authorized button is clicked. Any leads?SCIM access manager token regenerated IFS_scim IAM client is enabled and service account created Service account is granted FND_SCIM_ADMIN role 

Hello everyone,A customer would like to create a personal user who has the same privileges as IFSAPP and can perform the same operations as IFSAPP, rather than an IFSAPP user, in order to respond to an audit.To achieve this, please tell us what settings, including granting privileges, should be made to the IFSAPP user on IFS and the IFSAPP user on Oracle.To set up the same as the IFSAPP user on IFS, I understand that you can grant the "FND_ADMIN" privilege set to the user from the following URL.Are there any other settings that are required?https://docs.ifs.com/techdocs/24r1/030_administration/010_security/020_permission_sets/007_predefined_permission_sets/To set up the same as the IFSAPP user on Oracle,Is it enough to grant the permissions granted to IFSAPP in DBA_ROLE_PRIVS, DBA_SYS_PRIVS, and DBA_TAB_PRIVS to an individual user,and grant create, update, and delete permissions for objects in

TIME CLOCK USER LICENSE EXCEEDED 

Hi All,I have some instances where the Request WT is not updated to Work Done even though the Assignments are Completed. Steps are completed and no unfulfilled material demand. Work is executed via MWO. Another observation is that the sales prices are not fetched when this happens. But, in work tasks of which the status are changed correctly sales prices are also fetched correctly. What can cause this behavior? TIA.

Hi,I have enabled Project Budget Control settings as below for the Project and setup the Project Budget Control consumption checkpoint as Create Purchase Requisition Line. When I created a project supply request that exceeding the budget it does not block creation of the Purchase Requisition. But when I tried Create Purchase order line and Release Purchase order line as consumption check point this budget control option is working.Is there any reason for this?

Hi,I am investigating whether it’s possible to trigger a Complete DP Data Refresh in an Event Action.    (Since this involves Java implementation I am not sure about it)Has anyone implemented this before or have insights on how to approach it? any guidance would be really helpful.Thanks in advance.

I get this error when tried to consume the consignment stock.---------------------------Error - IFS Applications---------------------------A lot/batch number must be used with this part.---------------------------[OK]    ---------------------------Any reason? Part​​​​​​​Inventory Part  

Hello, Do you know if there is a way to get the lines back around the columns at the line level in some screens? PROD before moving to 24R2:The fields have a light grey bar around them so you can easily see which column you are in. Columns have a boarder   With 24R2 it seems to be missingBoarder is missingThank you,Abby