IFS Solutions

How do you handle the costs for different time types when using Resource Groups and Job Rate Management?For example, we have a Resource Group ‘Engineers’ which allow you to add one cost value and sales part value.  We then assign work to engineers within that resource group via Mobile Work Order.When the engineer books their time they select one of the following time types - Standard, 1.5x, 2x, depending on their contractual hours.How does the costs associated with those time types get added to the work order if the resource group only has one cost assigned to it?  Similarly, how does the sales part relating to the time type get added to the work order to ensure the customer is charged the appropriate rate?

Hi All, Any Idea on this? Upgrading from 22R2 to 25R2I removed .cdb and added Ddlsource and moved the code. ------------------------------------------------------------------------------------------------------------------------------------------------------SET SERVEROUTPUT ON-- ***** EXT_WAGE_TRANSACTION_RTB Start *****DECLARE   rtb_name_  VARCHAR2(34) := Database_SYS.Get_Rtb_Name#('EXT_WAGE_TRANSACTION_TAB');   columns_    Database_SYS.ColumnTabType;   column_     Database_SYS.ColRec;BEGIN   Database_SYS.Reset_Column_Table#(columns_);   Database_SYS.Set_Table_Column#(columns_, 'C_XXX_XXX', 'VARCHAR2(20)', 'Y');   Database_SYS.Create_Or_Extend_Real_Table#(rtb_name_ , columns_, '&IFSAPP_DATA', NULL, TRUE);END;/-- ***** EXT_WAGE_TRANSACTION_RTB End *****SET SERVEROUTPUT OFF-----------------------------------------------------------------

Hi,In 25R2 , customers who use delivery continuity need to empty all cdbs and move code to relevant ddl/dml files to support online delivery.For customers who upgrade to 25R2 and dont use delivery continuity for now , can still do the same as above targeting future use of the feature and continue with offline installation? As per documentation this is possible as i understood?Best Regards,Wasana

Hi,Using workflow I was trying to automate the “Receive” functionality present on “My Self-Service Request History” screen. This same functionality is also present on “Register Arrival” screen. I checked in the code of the assistant that pops up when this button is clicked. The assistant populates data in the virtual(s) using an action “InsertSelection” which accepts 2 parameters, first one is of CLOB type. So, I tried to replicate this step into my workflow using the below 3 blocks -

I did it once a while ago but forgot how to do it again. I am looking to extract the navigator items to excel in a format as such: >Scheduled Tasks Conversion 1 MENU >My Administration 1 MENU >My Administration>Basic Data Translation 2 PAGE >My Administration>Notifications 2 PAGE >My Administration>My Tasks 2 PAGE >My Administration>My Lobbies 2 INTERNAL >My Administration>My Industry Lobby Results 2 PAGE >My Administration>Subscription 2 PAGE >My Administration>Subscriptions 2 PAGE >My Administration>Scheduled Tasks 2

In the current setup, the customer is utilizing Sales Contracts for invoicing, where state taxes are applied at the contract header level. However, the same customer operates with multiple delivery and invoice addresses, and the applicable state tax varies depending on the specific address ID.Since the tax is determined at the Sales Contract header level (and not at the line/item level), the requirement is to assess whether standard IFS functionality supports handling multiple tax structures for the same customer based on different address IDs within a single Sales Contract.From the Report Codes, it is understood that tax handling can be managed through configuration. However, based on the customer’s scenario, this would not be an optimal or scalable solution, as the tax variation is address-driven rather than report code–driven.Could you please confirm whether there is available standard functi

We have customer accounts in one company that are the child of an account in another company.  How do we need to set up a customer agreement for the parent so that the children will inherit that pricing?

Hello our wonderful IFS Community :)We’re running IFS Cloud 24R1, applying SU20 to a pilot instance for evaluation (going from SU9). We’ve encountered an issue when receiving goods off of a Shop Order, complaining that an Expiration Date is mandatory. I’ve limited things down to something that appears correct in the SU9 version of the API INVENTORY_PART_IN_STOCK_API and a variable check_mandatory_expire_date_ that is referenced in the Check_Insert__ / Check_Common__ procedures.Here’s a sample of the check_mandatory_expire_date_ being set (as opposed to the DEFAULT value for the parameter taking place. Anyone encounter an issue like this when going to SU20? Error message:ORA-20124: Error.NULLVALUE: Field [EXPIRATION_DATE] is mandatory for Inventory Part In Stock and requires a value.INVENTORY_PART_IN_STOCK_API package body snippet:-- Bug SCZ-27258, Start   check_mandatory_expire_date_   BOOLEAN := TRUE;   -- Bug SCZ-2

Hi All, We can give a time to complete when we change the status of an assignment  to “Incomplete” in a Request task. The status of the assignment is changed to “Incomplete” and “Time to Completion” is updated correctly. However, there is no any slot in the Dispatch Console or any other place to assign this remaining 1 hour as an assignment.If we Incomplete an assignment from MWO by choosing the option “Needs to be planned”, then we can suggest a Resource Group and Preferred Resource while we incomplete the assignment. Then only, assignment slot appears in the dispatch console. But, what will happen when a technician only Incomplete work by giving

Hi everyone, We are trying to create serial object with the rental module, but we don’t manage to do it.We have enabled “create SM object” on sales part, but the object is not created when we deliver rental CO lines. Is it possible to create object with this process ? Do you have any other solutions ?Thanks,Simon Pertin

Hello, I am attempting to create an arrival to receive a Purchase Order line via REST API. I am inspecting the endpoint calls that Aurena makes during the process, but i’m unable to figure out which call is actually performing the receipt. I see calls to CreateReceiptSet but the payload doesnt include the information from the arrival line (PO #, Line, Etc). I also see CreateArrivalReceipt, but it only uses what i assume is the OBJKEY that is returned from CreateReceiptSet. I know this is a little tricky because an assistant is involved, but I cant seem to make sense of the calls that are happening. Any tips for figuring out how this assistant works? 

HelloIn IFS Cloud, the max lines to be shown in one screen is 960, when the searching result are 2000 lines and one of field will be replaced by edit all function, how can I do this in one time instead of three times (1st time 960, 2nd time 960, 3rd time for the rest)? Please help to advice. ThanksSusan 

Hello,In IFS Cloud, is it possible to automate the ‘Delivery Confirmation of Customer Orders’ based on the receipt of purchase orders for which a "Receiving Advice" has been created and sent via MHS ?The objective is to automatically generate sales order Delivery Confirmations as soon as a purchase order receiving advice has been issued.For clarification, this is within the context of an intercompany flow between two sites (one buyer and one seller). Thank you in advance for your support Best regards  

We have a customer on IFS Cloud 24R2 and have a custom IAL defined with Manual Update and Copy All Data replication type in PROD.  The last replication job did not complete successfully, it ran for around 6 hours and it appears the Oracle session was terminated, and the job was subsequently set to Error status by the light cleanup process with the following message:This background job was set to state Error because the executing Oracle process was killed (detected by cleanup process at 2026-02-21-01.18.27 due to no session being found).After four days, customer has re-attempted to retry the manual replication. However, it still fails with the below error:Replication is in progress. New replication will not be initiated. ORA-20105: IalObject.REPLICATIONINPRO

I am unable to release a purchase requisition in IFS Cloud even though I have full access to PurchaseRequisitionHandling.

All,How do I get the following field onto another page so that it can be edited too.The field is in the view purchase_receipt and is the finally_invoiced_date. This field is seen on the Porcurement - Receipt - Receipt page - Closed DateI want this to be on the Procurement - Receipt - Receipts page. However when I go into page designer the field is not there to choose from and as I want to modify the data in this field I’m stumped as to the best way to do this. Help here would be appreciated.The reason I need to have this field in an easy to see view is that we have a few customers who supply ourselves with free issue parts that we will never match to an invoice as we do not receive an invoice

This is in IFS apps 10 upd 25, local installation.We have 2 users with the same permissions, same company and site access, same business roles, etc. One has the access in the INVENTORY PART IN STOCK RESERVATIONS to the Move with Transport Task rmb option, and the other doesn’t. Where is the access for these rmb options on that screen set please?The permission sets granted to both users should grant this access already, so why does one user have it and the other not? Is there another setting somewhere within the Procurement part of the system to enable this?Thanks

Hello,Kindly explain me what is the use of enforce use of POCO at Site setup.What happens if we enable or disable it ?Regards,Kruthika

Hi everyone,currently we use system for calculating distribution and production plans (not IFS) (supply, distribution, inventory) and IFS for execution (PO / CO).We are evaluating whether IFS alone could cover more of the planning scope.Could you please clarify whether IFS (and in which modules) supports the following:Distribution planning Planning stock transfers between plants and DCs Deciding from which location to supply demand when multiple sources exist Handling constrained situations (limited stock or supply) Multi-echelon & supply planning Coordinated planning across multiple levels (supplier → plant → DCs → regional DCs) Inventory balancing across echelons Creating time-phased supply plans and sharing what suppliers need to produce and when

When a product structure (With components) header has notes and the components are Buildable, the notes are added to the shop order header as soon as the part is added and the shop order header is saved. Product Structure Header Shop Order Notes This is happening only when components are added to the product structure and it is Buildable. What is the reason for this behaviour? I have seen an explanation for an older version of IFS which states that“Notes on the Product Structure Header are added hoping it contains common information related to the Specific Revision of the product and displayed in the Tracking and History Tab hoping these not

IFS Cloud 24.2.14In our ongoing work to improve performance and be less sensitive to disruptions, we note that on the top list for "SQL ordered by Elapsed Time", during a working day this sql is in fifth place (10th place for "SQL ordered by CPU Time)":sql_i: cbsvk03jynz6ssql: BEGIN :1 := Login_SYS.Init_Odp_Session_(:2 , :3 , :4 , :5 , :6 , :7 , :8 , :9 , :10 , :11 , :12 , :13 , :14 , :15 , :16 ); END;We are wondering if the amount of executions that are made is reasonable. For example, this sql is executed three times when you open a simple form like System parameters.One execution is very fast, but since there are over 10 million executions during a working day the total time elapsed is between 3 and 4 hours.Anyone with knowledge about this?Can there be an overhead of executions?Regards,Björn

If the supplier is eligible for tax withholding and all related settings have been made and a default withholding tax code has been defined for the supplier, the tax withholding has not been calculated automatically when the invoice has been raised along with the local Indian taxes i.e. GST (tax calculation structure).  

In previous IFS versions we were able to see the value of Closed (status) Lost (state) sales quotations in the Sales Quotations view.  In current version 25R1 the total net prices for lost quotations is 0.00 even if there are product lines with values in the lost quotation. Current versions still show values for Closed and Won quotations. Is this is a bug or a change that have been requested? This affect negatively the possibility to deep dive into analyzing sales quotations and specially the lost ones. We have thousands of annual quotations to analyze, and it is not practical to open each quotation separately and combining the quotation value in excels...

Kit Article (25R2):i got a question regarding KIT articles:It doesnt matter which part type the kit article is right?Can be either manufactured or purchased → it will not create any shop order proposals or Purchase Requisition.there are just mrp action proposals which will indicate that there is not enough on stock for exampleKind regards 

We are currently supporting a customer who is considering the use of the SaaS version of IFS Cloud Services.As part of their requirements, they would like to send emails from scheduled tasks and other background processes.In this context, we would like to confirm whether an SMTP server is provided as part of IFS Cloud Services, either as a standard feature or as an optional service.If SMTP services are not provided by IFS, we would appreciate it if you could share how others have addressed this requirement.Thank you in advance for your support.