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Hello, One of our users is wondering if there is an “edit” shortcut.Some screens require scrolling to the top of the page to click the pencil for editing. Wondering if this exists or if I should create an idea. Thanks,Gen

Hello, I am trying to create a new report rule that helps me to print the only handling unit layout that was created for the specific layout.  I have created the rule like this:  Expression 1 :  I have tried both APTR and ‘APTR’  for the Expression 2. Only one part number is going to be related for only one specific customer. That’s why i have referenced sales part cross reference. And also part nos are same with the catalo nosThis label should have been printed on the shop order handling unit structure , before packing. When i print this label from the shop order , i am waiting from that system that i chooses the correct layout for me.  But it still chooses the labels according to the report definition sequence.  I want the system to choose the label i have defined on the action of the report rule. 

Hello All,We have a reporting problem on IFS Cloud 23R1When we want to get PDF report, it sends to queue most of time. and we are waiting minutes to get the report.When we restart the App Server, it's working as well but after a few hours it happens againI guess thereDo u have any idea to solve it

Hello IFS Community,In my company we are using IFS 9.4 version. I want to copy a serial object from the USA site to another INDIAN object. How can I do this? When I want to copy this object, it does not allow me to enter a different serial number in this object. A person on the INDIAN site cannot see this serial object  

We have just recently went live with IFS Cloud 23R2. I have installed the Business Reporter on a users machine. I have also created the IAM Client for Business Reporter. After installing the Business Reporter the user opens the report in excel and goes to the login feature but instead of the IFS login window opening, we receive this error instead? I have installed this on other machines and it worked perfectly fine. I am looking for some suggestions of how to try and resolve this issue. Thanks!!

Hi experts,I have completed the Scope Tool Essential training . But, I could not able to get the IFS scope tool access . Appreciate it if anyone can advise on how to obtain IFS Scope tool access. Thank you.Theja

I have created a crystal report which uses an IAL, however when I run it via a quick report it is prompting for login details.  When I supply the password I am getting the following: How do I resolve this please.  

Hi All,I cannot see anything in my SCOPE TOOL login. Do you have any comments to rectify the issue?Best regards,Theja

When creating a new case, and adding text to the “additional info” box, the text is not visible on a finished case. The box contect shows empty but it is visible on IFS’ backgroun system. The problem started somwhere between 10.9.-9.10.2024 and has been repeated on all cases created after that.

Hi everybodySince yesterday at midday, all ours printings in direction of one specific printer stay systematically in Remote Waiting.Notice that :- the printer is a network printer and works perfectly (it's possible print from another application).- the printer agent has been restarted few times, and run.- PDF reports are correctly generated.- We remarked that the printer in default, stopped works after it was in error of printing, resulting of version change of the printer during the printing.Thank you in advance for your help. 

in custom screen we need to change the save location of attachment to outside folder or to cloud location instead of database,so all the attachments should go in separate folder on same server or on cloud location but doesn’t save in database. idea is that that attachments are of different sizea that consume space in DB we need to separate the location.it this possible?thanksyasir 

I am trying to delete some storage zones to reorganize and create new ones.  I have some parts assigned to those zones through inventory part putaway zones.  I can’t delete the storage zone until all the parts assigned to it have been removed.  I do not know what parts are assigned to what zone. The only solution I have found is to click through each individual part listed in the inventory parts putaway zones page.  Is there a way to search by zone to see what parts are assigned to it?

Hello,We are trying to implement the email funtionality at our client on ifs version 22R2.The following has been configured:However we are having the error message:ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$PermanentFailureException: Fatal error while sending data...Caused by: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, basic authentication is disabled. [AM6P194CA0085.EURP194.PROD.OUTLOOK.COM 2024-11-12T11:05:06.231Z 08DD029AC35D9EE3] Can you please advise. Thanking you. BRLakshmi

Hi everyone,My password has expired to the new customer portal. The re-set password link from the IFS.com page links back to the old portal with the old user names. Has anyone been able to re-open an account since the change to the new portal? any tips are appreciated Thank you 

I am having issues with my IIS app pool crashing after a make a call to a stored procedure. I get the result and then the next time I want to call the procedure again I get this errorMicrosoft OLE DB Provider for ODBC Drivers error '80004005'Specified driver could not be loaded due to system error 127: The specified procedure could not be found. (Oracle in OraDB19Home2, C:\oracal_driver19installer\BIN\SQORA32.DLL). putting different oracle drivers on has not fixed the problemif I recycle the IIS app pool I am able to call the procedure but it then crashes on the next call.

Hello,I hope this message finds you well.I am reaching out as I need assistance with the BASE SERVER DEV module. I have only one attempt remaining to validate this module, and I am encountering difficulties with the related knowledge.Attached are the five multiple-choice questions (QCM) I am struggling with. Any guidance or support you can provide would be greatly appreciated.Thank you in advance for your help!Best regards, 

Can we have more control over the permissions for viewing ?so I can set the visibility of change management for everyone to view but I want to limit the other issue types or even better to have control of certain categories,  I want to utilize the system without crippling any departments, I want certain requests not to be viewed or be visible to IT Service Desk.  yet in the same time I want IT Service Desk to have visibility over everything as they are spoc I have tried to do the form designers visibility but eventually the change history showing all the changes to Service Request and I cannot take that away that action visibility from service desk

Hello Here I have built an integration with another application, although I am having an issue with the last stage,    basically my tickets have a reference number for the other system which shall be used for API callnow I got stuck on a part where I want to query the attachments on the other system and download them for each ticket number  example Assist reference number 12345 - the other system reference 54321» anothersystem.sa/api/v2/attachment/54321 » returns list of attachments IDs» anothersystem.sa/api/v2/download/attachmentid » insert as an attachment on Assist I created http outgoing channel, but I am not sure how to capture the response for that GET call,I have read the documentation over and over yet I couldn’t find anything that could help me in my scenario   here is how I imagine my datamappers to look liketriggering action > GET Call > Response > filter response and draft another GET call based on the response parameter> save attachment.  I am open to any ideas

Does the key “Ctrl + Arrow up/down have a function in IFS Cloud?

Hi, We have been working on several integration projects which involve either sending data from IFS or pushing data into IFS mainly through RESTful API’s. For some of our external systems calling into IFS I was thinking it would be good to check the status of our IFS instance before commencing with the operation. Is there a suitable IFS Rest API I can call which shows the status of our IFS instance? I would prefer doing this rather than calling something else to see if our IFS instance is operational.We are currently running IFS10. Many Thanks,Dan

Why this shipment freight charges invoiced tick updated ? 

Is it possible to change the project colors please ? ( different color for each project) 

We would like to add a custom field to MWO, we followed the following answer (https://community.ifs.com/service-touch-apps-mwo-mro-43/mwo-customization-new-field-14556) we made all the steps but we are blocked on step 11. Where could i find the UI DESIGNER ?How could we use UI DESIGNER please. For information we use IFS APP10 EE UPD 18  

Which function or process updates the 'Shipment Freight Charges Invoiced' checkbox ?

Hi all,In IFS Cloud, it is possible to view all the NCR (Non-Conformance Report) information for end users without granting them access to all sites and companies by using specific configuration settings and  roles or any other options available ?Kindly let me know the solution.Immediate response is highly appreciated. Thanks.