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Hi, I am Mehmet from Polipa Plastic. I need to add new users in IFS Lifecycle for technical support. 

Hi All, In the Past when we had Serial Object related items delivered to Customers and activated these Customers and products (Serial Objects) as Consignment stock we saw that the parts where in Inventory at the Customer.Than when we created an RMA to return these Parts.When the product arrived we try to receive, but than the system would generate the following message :“ First the product needs to be consumed, before you can receive it “We than had to go to the “Customer Consigment Consumptions” and click Report Consumed. At that point the ownership was transferred from Company owned into Customer owned.We than would go back to the RMA and receive it in our stock as company owned again, without any problems.This was the case in 22R1/22R2, which was really good!The only thing we saw was that when the customer was not the same on the RMA than where the stock was laying we would not receive a message and we had the product

Hi Team,User can't be able to approve the invoices, all options are greyed out. Error message:  

Under Engineering parts the field “Provide Code”  is a drop down box that is currently defaulting incorrectly.  How can I change the default of this field?Logical Unit:    EngPartMasterView:        &AO.ENG_PART_MASTER_MAINPackage:        &AO.ENG_PART_MASTER_APIDefault Where:    Default Order By:            Attachment LU:    EngPartMaster Control:        colsProvideWhat's this ID:    colsProvideSQL Column:    PROVIDEEnum:        &AO.ENG_PART_PROVIDE_API.EnumerateClient Field Flags:    FIELD_Required, FIELD_Insert, FIELD_Update, FIELD_Query, FIELD_Attribute 

Hi, I have a “ins” file that exported from “Solution Manager/Business Reporting & Analysis/Information sources” making right click and selecting the “Export” option; then how I can import this file in the “Information sources” again.

Hello Experts,I need your advice on a scenario.For our client in 23R1 cloud version we are creating a fresh new order report. We would be creating new model file. All other components like RDF , Layout will also be created newly.Is this considered as Modification or Configuration (In terminology of CRIM) ?My understanding is that it is not modification as we are not touching the core.Can you please let me know your thoughts on this.Regards.Shashank

I’m working on a project to clean-up and update all the Building Addresses for our offices.My thought was if I had an SQL DB that assyst could pull and synch the location Data, we could automate the changes in assyst whenever the SQL DB is updated. But I couldn’t find what I was looking for, probably due to not knowing what I should be looking for in the docs.I’ve checked the assystETM, and Database Table: Building documents online,  which if I’m not mistaken, if I created a table that matches the Table structure it could be imported.Any ideas and/or suggestions greatly appreciated.C.

Dear IFS Community MembersIFS Portal is currently experiencing issues with registering for a new IFS Portal Account and resetting passwords for existing accounts. Users attempting these actions may encounter the following error message: Our technical team is actively working to resolve this issue. However, we do not have a specific timeline for when the problem will be fixed. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.Thank you for your understanding.Best regards,The IFS Community Team

Hi everyone, We have created a custom lookup field which fetches the assyst user profiles of the users. And we are trying to execute a fulfil task assigned to that Assyst user’s SVD. But unfortunately, the expression doesn’t seem to work when assyst user profiles are fetched in the custom field, while it worked when we fetched contact user profiles in the field. Please help with this issue.Thank you in advance.

Hi. Changes this big should not be hidden inside periodical maintenance notifications. This change in email usage has a great possibility to do massive harm in the capabilities for communication between the vendor and customer. In our case we have a light (and sufficient) email-integration in use between our own and IFS’ ticket portals. Now it’s unclear if this will work from now on. It is vital to have it working. Will get back to this after talking about it  in more detail with our IFS consultant.

Hello everyone,We are using ifs print agent on 2 differents computers (Windows 11 OS, 16giga ram and the computer is not doing anything else excepted executing print agent 24/24 and 7/7) for our production labels.We are on ifs cloud latest release and version.For some unknow reason sometimes one of the print agent stop to work (sometimes the rest services and server avaibility turns to red, sometimes it’s still displaying “status ok” but in reality nothing work anymore). The log file isn’t telling us why and the origin of the problem.It also already happen that both ifs print agent on both computer stopped at the same time, we had to uninstall/reinstall the print agent to make it work again.Does anyone else already experienced that kind of problem ? It is mandatory to install this on a “dedicated” server ?Thanks for tips and answers.

Hi, I need a Quick Report with GROUP, ORDER, SUM, ROUND, etc, like a SQL Statement very complicated, but I need the “Row Type” in this quick report, like this: (this is a proposal) I know that this not exist., but I need have navigate to a subcontract with “View details” but with SQL Statement. Atte. Javier García.

Where do i go on this site to open a case?? It should not be this difficult.

Is there a way to basically transfer ownership of ideas, posts, questions etc. that were created in the IFS Community to someone else?Use case is someone is leaving our company, and we would like these moved to another team member.

Hi, I’m still fairly new in IFS and doing VAT Return. I need to reconcile Tax Proposal vs Tax Transactions. I need to understand what the difference between the 2 is so as to understand why they do not always match, thanks 

I have ordered a report & when i go to ‘Print Report’ the Date/Number formatting is defaulting as en-US. In the layout the RDL is set as locale and my browser Edge is set to English British language & date format. Where/how do i set the formatting as default to en-GB instead. This is catching a lot of our users out and one would think this should be a fairly basic and straightforward requirement of system capability to default to GB options - we are a UK based company. Thanks 

Can user account signature be used to replace forum username.

Hello there,Is there any way to change community account e-mail? I need this feature but i did not found anywhere at the user settings on community.ifs.com. So can anyone help me otherelse i have to create New account, but wont to do this.Best regards.

Is there a way to create a Report Rule to select a specific Layout to default based on a specific Customer Number: I tried this, but was unsuccessful: 

HiI would like to create an event using Execute Online SQL in sending a email. has any one done it before. Regards  

As the authorisation of work tasks is possible in two screens (PREPARE WORK ORDER and WORK TASK TRANSACTION), the authorisation is carried out differently.In the PREPARE WORK ORDER screen, the Jt_Task_Transaction_API.Authorize function is executed; in the WORK TASK TRANSACTION screen, the Authorise__ function with the 'CHECK' parameter is executed first.If my event is called from the PREPARE WORK ORDER screen, my programming works, from the other window does not work. This is because the new status "Authorised" is already saved in the NEW:ROWSTATE variable in the PREPARE WORK ORDER screen, but not in the other case. There it is still "Reported". Is there a way to find out where the event is being called from? Here is my script in the event: IF '&NEW:ROWSTATE' <> 'AUTHORIZED' AND '&NEW:ROWSTATE' <> 'TRANSFERRED' AND NOT ('&OLD:ROWSTATE'

Hello IFS Community,In my company we are using IFS 9.0.20.0 version. When we made quick report and tried this report we are getting an issue. When we use WildCard in PL/SQL query, we get this problem when we click the export to excel button from quick report. PL/SQL query is “SELECT order_no,       customer_no  FROM customer_order WHERE customer_no = '&[M----]CNO'”And this problem exists in the image Do you have a solution for this issue?  Thank you, Muzaffer 

Hello, I want to know in ifs page designer how can I setup a field to a specific value per default.Let’s say I want in a “production” context to set the Selection field to “All” by default for every user.Best regards 

Hello all, We would like to ask the question to the wider IFS community that are running IFS APPS 10 (Release 23);If you have been utilising the Human Resources - Expenses Module.(EE)Expenses ModuleWhat has your end user experience been like? Did the setup of the module require bespoke modelling and/or integration? Do you utilise an mobile application to upload documents, such as IFS Trip Tracker 10? If you are not using this IFS module what other solutions are you using and are these integrable with IFS?  We would like/love to move away from historic Excel spreadsheets.. Thank you all for your time and kind attention,Your assistance and feedback on this subject would be greatly appreciated. Kind Regards

Is anyone else experiencing a system outage with Enterprise Explorer? “Cannot download the application. The application is missing required files. Contact application vendor for assistance.”