Unanswered questions

21132 Topics

benjoseSidekick (Customer)

Can Permission Sets Control Access to Specific Elements in a Shared Lobby?

Hello Community,We have a shared lobby with multiple elements, and we're looking to control access to these elements based on user roles. Specifically, we want to assign different sets of elements to different users within the same lobby.Is it possible to use the permission set option to control access in this way? For example:Person 1 should only see and interact with certain elements within the lobby. Person 2 should have access to a different subset of elements in the same lobby.If anyone has experience with this or knows of a solution, I'd appreciate your guidance on how we can achieve this.Thanks in advance!

414

2 days ago

Vernon AndersonSidekick (Employee)

asked in Products (Manufacturing, Products, Engineering)

Defining a default team in shop floor employees by site but doesn't affect SFWB team clocking

There are ways to define an employee’s default team in Shop Floor Employees by Site. However, I have found that when you log in to Shop Floor Workbench by that team, you still MUST add people to that team BEFORE you can do any team transactions. Has anyone encountered this anomaly before? Has anyone developed a CRIM to transfer the employees listed as team members in Shop Floor Employees by Site to the employees on the team logged in to Shop Floor WorkBench?

111

2 days ago

Umar90Do Gooder

asked in Upgrades & Updates

How to make changes in 22R2 deploy.ini file in Customer Solution Repository

Now in 22R2 from the Customer Solution repository removed all the core files.What is the best practice to proceed with deploy.ini changes for existing component in customer solution repository?

1161

2 days ago

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ORA-04068: existing state of packages has been discarded

Dear experts,I've created an application server task to send a quick report via e-mail.But I get the following error message in “Application Message”:ORA-04068: existing state of packages has been discarded Caused by: ifs.fnd.base.SystemException: Failed executing statement (ORA-04068: existing state of packages has been discardedORA-04061: existing state of package body "IFSAPP.APP_MESSAGE_PROCESSING_API" has been invalidatedORA-04065: not executed, altered or dropped package body "IFSAPP.APP_MESSAGE_PROCESSING_API"ORA-06508: PL/SQL: could not find program unit being called: "IFSAPP.APP_MESSAGE_PROCESSING_API"ORA-06512: at line 1) Caused by: java.sql.SQLException: ORA-04068: existing state of packages has been discardedORA-04061: existing state of package body "IFSAPP.APP_MESSAGE_PROCESSING_API" has been invalidatedORA-04065: not executed, altered or dropped package body "IFSAPP.APP_MESSAGE_PROCESSING_API"ORA-06508: PL/SQL: could not find program unit being called: "IFSAPP.APP_MESSAGE

18616

2 days ago

SidneyIFS640Sidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Unable to find History Log data

On Shop Order > Control Plan tab we turned history log tracking on for some columns. The cells that I select are populating in the Record History / History Log. This issue is also occurring for a custom field created in the Analysis Results page. The results show in the oracle database, but I am unable to find them in IFS.We turned history log on for some columns in the material and operations tabs without issue we have had no issues, history log its functioning properly and accessible via View>Record History. This is true for IFS standard and custom fields

473

2 days ago

pafoseDo Gooder (Customer)

asked in Assets (Asset Management)

Work Tasks with pre-posting mandatory, objects on Steps

Hi, in IFS Cloud i have setup 4 PM actions that belongs to same PM Group Id and on the PM actions i have set the Merge to Yes, My goal ist to create a Route Work Order/Tasks with 4 steps-Then i perform Calendar Generation and all PM action ends up with 1 WO , 1 Task and 4 steps, on the steps, 4 different object exists ( from PM action).Also, the pre-posting on a Work Task is set to mandatory, but no pre-posting exists on the Task in this scenario, all the steps has “it’s own preposting” from the different object.When trying to finish the Task, an message tells me that pre-posting on Work Task in mandatory.Whats the correct setup for this scenario? The cost for material, hours .. should be devided into the objects on the steps.Please advise.

446

2 days ago

TopMalinGSidekick (Partner)

asked in Finance (Financials)

Error in Mixed Payment

Hi All,We are getting below error message when we are trying to approve the mixed payment. Here we try to write-off project invoice through a mixed payment. We have set pre-posting in project and those are available in voucher which is created for project invoice. But when the invoice is picked for the mixed payment, pre-postings values are not available in Matching Transactions tab. Even we are not allowed to fill pre-postings in mixed payment window. Regards,MalinG

444

2 days ago

DERYNGVE

asked in Finance (Financials)

Include rebate transactions in periodical settlement

Hi,I have a question regarding our periodic settlement process that I’m struggling to solve. Note that we are using IFS apps 10.In Month A, we record sales on several part numbers, and a periodic settlement is created and invoiced for that month.In Month B, however, the customer returns some items purchased in Month A. When running the periodic settlement for Month B, the rebate transactions generated by the RMA are not included in the settlement.We contacted IFS, and they explained that if the net amount of a part number is negative, it won’t be included in the settlement. However, this still leaves the question: how should we handle this situation?Is there a way to manually include rebate transactions?

2 days ago

MaggieDPSidekick (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Updating Project Connections

Hi we frequently run into issues when we need to update a project connection; once a customer order is already released due to this error message.Has anyone found a way to making changes to get around this error message?.The need to update is due to the wrong activity having been selected by the user in error.

2 days ago

kenai1968Do Gooder (Partner)

asked in Finance (Financials)

Instant Authorization

I will get this dialog in apps10 update 16, does anyone knows the solution for this, the same works in production with update 11 ? the invoice should be seen in the Instant Authorization window, if i click on okay IFS crashes and closing down the application.The dialog say that the plugin for acrobat reader is missing.

126224

2 days ago

taenarenDo Gooder (Customer)

asked in Finance (Financials)

Cancel matching on Manual Supplier Invoice

We have scenarios where we can have single line Manual Supplier Invoices that need to match to hundreds of PO lines. If a single matched PO needs to be unmatched (maybe due to an error while selecting lines, or a query raised) , how can this be done in IFS Cloud? The Cancel Matching command in Cloud cancels all of the matched lines forcing the user to go back and have to redo all of the work they’ve already done.Example (just for demonstration purposes), I’ve raised a Manual Supplier Invoice, linked to a single PO with 2 receipted lines. The PO is still in Preliminary status. I matched the 2 PO lines using Match PO Receipts. The posting lines were created automatically. I now need to unmatch one of the PO lines because a query came through from the person who receipted it. If I select the posting line(s) then click the Cancel Matching button - it cancels both the lines. When there are 300 or 400 lines already matched this is a real issue. Any pointers would be greatly appreicated!

415

2 days ago

bferreiraDo Gooder (Customer)

asked in assyst General

The tool is slow.

Hello!I have a problem with assyst version 11.7.3, where the tool is slow and has performance issues.The error message in the logs is:2024-11-07 14:07:54,718 WARN [org.apache.struts.action.RequestProcessor] (default task-1) Unhandled Exception thrown: class javax.servlet.ServletException2024-11-07 14:07:54,734 ERROR [io.undertow.request] (default task-1) UT005023: Exception handling request to /assystweb/login/login.do: java.lang.RuntimeException: javax.servlet.ServletException: Request[/login/login] does not contain handler parameter named 'dispatch'. This may be caused by whitespace in the label text. at io.undertow.servlet.handlers.security.ServletFormAuthenticationMechanism.servePage(ServletFormAuthenticationMechanism.java:172) at io.undertow.security.impl.FormAuthenticationMechanism.sendChallenge(FormAuthenticationMechanism.java:183) at com.axiossystems.assyst.security.servletExtension.DelegatingAuthentic at io.undertow.security.impl.SecurityContextImpl$ChallengeSender.access$300(

301

2 days ago

CelalettinDo Gooder (Customer)

asked in IFS Cloud - New Customers

Connecting IFS Report Designer to IFS Cloud

Hello all,I am trying to connect Report Designer but I am getting the error in the picture below. I am getting that problem after saying this “You may close this browser window and go back toIFS Report Designer”. And when I open report designer this error message is there.Error message is “com.ini.vldt.server.ServerException: Login succeeded. Accessing the projection 'ReportDesigner ClientHandling' resulted in an error. Reported error is (ODATA_PROVIDER_ERROR) An internal server error occurred. Contact administrator. [HTTP/1.1 500 Internal Server Error]

502

3 days ago

Ed22Sidekick (Customer)

asked in IFS Cloud - New Customers

Counting two different CF

Hello, I have created 3 custom fields, one is date calibration, which is recording date of calibration, second is interval calibration (number) and last one is final_date which is summary of the previous ones, so my question is: It is possible to count date calibration (date format) and interval calibration (number)? For example date calibration would be 1.1.25 and interval calibration = 4, so final_date would be = 1.5.25? Thanks

501

3 days ago

HoiIndikWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to change Max Idle time in IFS Cloud

Hi,In IFS Cloud(21R2), what are the options available to change automatic log out time of the IFS client application and mobile client when a user hasn’t been active for sometime (X minutes) ?I noticed that there is a system parameter called ‘Max idle time’ in Apps10 but I coudn’t find the same in IFS Cloud. Best regards,Indika

90612

3 days ago

MaheeshaKSidekick (Employee)

asked in Assets (Asset Management)

Discrepancy in Has Follow on field in work assignment in work tasks

Test Steps follow,Create multiple visits for user 01 via PSO→ assign them to user :01→ then cancel the visit 01 (automatically system will cancel all the visits)In below WT example, Has Follow on field = TRUE for all the cancelled WAs But for this example, only visit 1 as Follow on field = TRUE for others it is set to FALSEDoes anyone explain this discrepancy?

110

3 days ago

TopDeepaWSidekick (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

Connect Business Reporter to IFS Cloud 24R1

Hi Everyone,Following error will appearing while connecting to the IFS Cloud instance. IAM client setup is done as per the technical documentation. Thank You.

563

3 days ago

washtonSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Apps10 Aurena - Navigator database error

Hi,We’ve recently began using Aurena in Apps10 for some departments, rather than EE, but we have an intermittent issue where users see this error when they log in sometimes.Database error occurred. Contact administrator. Url: …...main/ifsapplications/projection/v1/ClientNavigator.svc/LoadNavigatorMain(ScopeId='global')The navigator does not load at all, forcing users to log out and back in.We’ve raised a support case, but wondering if anyone has encountered this before?Regards,William

3 days ago

niteshSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

WFM ATTACHMENT FAILING

Getting the below error while uploading any attachment using Web Client, and for mobile its working fine. Any idea what needs to be checked?

111

3 days ago

ThejSidekick (Partner)

asked in Finance (Financials)

X Vouchers are not updating to IL

Hi Experts,X vouchers can not update to IL. It in in IL hold table. How can I update it to IL?

120

3 days ago

franjO_0Do Gooder

asked in Getting Started with IFS

Can one inventory part have more inventory parts under him

Can one inventory part have more inventory parts under him( I would like to have let say child inventory parts under this main inventory part, it would be created like SET) currently I do not know how many parts will come with this set, so I would like to know is there possibility to create one parent inventory part and then add child inventory parts when I receive exact number of items that comes in that set?That would help us later if we don’t have to receive whole set at once, we would like to receive each part from that set because all parts will not come at onceBest regards

948

3 days ago

PeteShakespeareDo Gooder (Customer)

asked in Finance (Financials)

All Part Cost Calculation - Extremely long run time

All Parts Cost Calculation was run as a background job on 09/11/2024 at 01:30. It completed 10/11/2024 03:10:21 so a total of 25 hours 40 mins.Previous successful completion 03/11/2024 10:40:24 took nearly 23 hours. This job had been running regularly taking around 6 hours before November.There have been some significant changes to product structures recently which seem to have resulted in these extremely long run times. This is high priority as we are unable to run this job in a timely fashion so it will impact finance timelines to prepare end of month/year reports. Ideally this job needs to run in under 8 hours.Any advice on changes that can be made to batch queue configuration that may improve this?

140

3 days ago

VanChampSSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Demand Planner Forecast Group Level and SKU Level

Hello Community, Kindly let me know how demand planner forecast done in product family level disaggregated to SKU level ? This happens based on the Planning structure ?.Kindly shed some light to this? BR Champika

171

3 days ago

Ed22Sidekick (Customer)

asked in IFS Cloud - New Customers

IFS.ai

Hello, How can I use IFS.ai? I read something about it, but I am not sure if it is still in development or if it is ready for use, and If so how can I access it? Thanks

1024

3 days ago

gsk139Do Gooder (Customer)

asked in Data Migration

Is it possible to make an export to excel?

Hello, I am new to IFS, and I was wondering if you can make an export to excel. For instance I want to make an export of all the: “Part Serials”. And if so, how can you do it?I am currently working with IFSAPP10 (IFS Enterprise Explorer)

402

3 days ago

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