Hello,
First of all our customer using IFS Cloud 23.2.8 version.
In this case, we try to print a Work Order Report for 13 lines of work orders.
There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed.
Log records in below;
Application - CMD(2): timeout in agentcall after 60000 ms
Application - CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"})
Does anyone know reason or solution for it?
All calls/uses of the Aurena Agent, by default, times out after a 60 seconds. If something it does takes longer, IFS Cloud will show this error. Sometimes whatever was needed to be done is already done, and all is good, but that doesn't seem to be the case here. I wonder what is happening that takes so long time here.
In report printing, the Aurena Agent can be used to print a report locally. Is that needed here?
All calls/uses of the Aurena Agent, by default, times out after a 60 seconds. If something it does takes longer, IFS Cloud will show this error. Sometimes whatever was needed to be done is already done, and all is good, but that doesn't seem to be the case here. I wonder what is happening that takes so long time here.
In report printing, the Aurena Agent can be used to print a report locally. Is that needed here?
I was just wondering why and it’s good to know the limitation.
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