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Question

Can we change the default setting of the "Attach Report" toggle for sending emails in service orders?

  • December 18, 2024
  • 2 replies
  • 57 views
K
Sidekick (Customer)
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Is it possible to change the default setting of the “Attach Report” toggle to OFF for sending an email from the Service Order module?

 

 

2 replies

J
Superhero (Employee)
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  • Joshua Liem
  • Superhero (Employee)
  • 112 replies
  • December 18, 2024

Hi Katherine,

 

You can change the default value from Miscellaneous I, toggle the “Always Send Attached Report flag.

 

Regards,

Joshua

K
A
Reid Gilbert
4 people like this
  • K
    KatherinePrice
  • A
    Andrew D'Antonio
  • Reid Gilbert
    Reid Gilbert
  • Phil Seifert
    Phil Seifert
K
Sidekick (Customer)
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  • KatherinePrice
  • Author
  • Sidekick (Customer)
  • 24 replies
  • December 19, 2024

Thank you for the quick response. We tested this and it worked perfectly. 

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