IFS Solutions

Hi, Any reason for not seeing Ad-hoc purchases for users after setting Ad-hoc Purchasing basic basic data in company level? 

I am new to Cloud (we are using version 25R1). I have a Workflow that I want to call from a Projection Action; when a Work Task is set to “WorkDone” I want to pass in the Work Task Sequence number to a procedure and from there it attaches a pdf. The problem I have in the Workflow is that the procedure that attaches the pdf is in a custom built package but that package is not available to me in the Workflow. See screencaps attached. The first screencap shows the Task within the Workflow. I have set the "type" to "IFS API". The list of API calls is then displayed in the second screen but the custom package is not there. I want to pass in the Work Task Sequence number to a procedure within that package so the attaching can be done. In Applications 10 (which I used before cloud), custom built packages were visible within the environment Do I need to change the type to something other than "IFS API"?Thank you for any replies.  

Hello - i have an issue I’m hoping you can help with re. Sub Contracts and Call Offs.  I have a Sub Contract Revision, Line and Item for a Qty of 20.I have Called Off 20 Items in this line to allow Valuations to be created against the Sub Contract.  I have created and certified a valuation for a quantity of 10 on this Line Item. I now have the issue with the following use case: “End Customer want the Quantity installed to be reduced from 20 to 19 - I must reduce the Qty on the Sub Contract to reflect this”.  My issue is two fold: I cannot change the Line Item from 20 to 19 due to there being a released call off of 20. See error message.  However, I can’t change the Call Off Amount of a Released Call Off.I then I can’t then change the Call Off amount - see error message here: How do other customers handle this situation any insight would be appreciated.  I think it must be possible to reduce the Sub Contract Item Quantity after a Call Off and Certified Valuation have been created becaus

Hello,Issue Description:When performing Copy Part in IFS Cloud, all general information from the existing part is copied to the new part, including Estimated Cost, Minimum Quantity, Dimensional Quality, Safety Stock, and Lot Size.However, these fields should default to 0 in the new part, as no transactions have been performed on it yet. Instead, the values from the original part are being copied, which is incorrect.Kindly let me know if this is according to IFS standard or if we can fix the issue.Regards,Kruthika

After upgrading from 23R2 to 25r1 we can’t get sql reports to run either scheduled or unscheduled.  Many report only produce a small amount of data and all of the reports will run manually. through pl/sql developer.      

We are having errors in print agent version 24.1.14 The print job could not be printed due to an error in the rendering service [020] 2/23/2026 11:01:46 AM: Error Message: Initial DocumentProperties call failed. Error 6: The handle is invalid [020] 2/23/2026 11:01:46 AM: StackTrace of Error:    at PdfPrintingNet.PdfPrint.c6e27125e412036c9e584c2e46cb51f7a(Byte[] cdbbe4698d85f704fb0f22ac792e56f47, String c4f15c193045594e277ed09e85e293fa6, String cc035c63003d26e77cf79bef83c7e504f, String cceb9b617f6e8532922232e6cdc63cb66, PrinterSettings c4a5d3cfb3105d0d72441638a2332f4dc, PdfWatermark cd6cc9058a2d92015b56d02d2020b2023)    at PdfPrintingNet.PdfPrint.Print(Byte[] pdfArray, String password, String printerJobName, Boolean renderBeforePrint)    at IFSPrintAgent.RemoteJob.<perform>d__29.MoveNext() --- End of stack trace from previous location where exception was thrown ---    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()    at IFSPrintAgent.RemotePrintingNode.<>c

In 25R2 we can no longer query REP views and this is breaking several of our quick reports that use the result key from the reports, how would be find where the sources of views are? The Customer and Supplier Ledger Age Analysis and Purchase Receipt report are the ones that broke for us.

In Wise, while trying to load the Resource Data. getting this below error, can anyone suggest on this ? 

Hi All, Could you kindly advice how to add Digital Signature in the Person Competencies Window Is there special  functionality to add this part. Kindly advice. Many thanksSanduni

When an Engineer creates work via the Service Engr MWO App, if they create ‘New Work’ using the option ‘Report Work I have Done’ when the Work Order is returned from MWO the Actual Hours Worked displays in the Work Assignment but it does not generate a Time Report for that User. Without a Time Report there is no Cost Line and without a Cost Line we have no Sales Line.Is it correct that the Time Report is not automatically created? How do we get the system to create a Time Report? Does this need to be manually done? Thanks in advance

HI,I try to build BPA:when new User is created, workflow should be fire →   User should be added to default Company. Workflow:1/ READ from Company  2 / CALL to add User to Company Why doesn't it work?I'm trying to do it in various ways, but also nothing...Maybe someone has an idea what it should look like?

OverviewProblem StatementCurrently, when a custom event or event action artifact is created, it is immediately treated as production ready. This behavior differs from other configuration artifacts, such as custom attributes, which follow a more controlled lifecycle and require publishing before being marked as production ready. This inconsistency in artifact states makes it difficult to properly review and validate changes before they go live in the runtime system.Note:Activation within the live/runtime system, as described in this article, applies only when these actions are performed through the client application. It does not apply when the same actions are executed via the installer during an update with delivery continuity enabled.Current Behavior & LimitationsImmediate Activation: Enabling a custom event and an event action immediately creates triggers and activates it, with no review step. No Staging Area: There's no way to configure and validate events without activating th

Hallo guys, i have question about Shop Order which generate from Shop Order Requsition result from MRP Perform. Why Shop Order which i generate from Shop Order Requsition still calculate on next Running MRP?This causes the calculation to be doubled, because of the demand from shop orders and MS level 1 

 25R1 version!Issue Observed on work tasks:While assigning work, the Allocations / Direct Allocations section did not show the full list of resources. The “Apply Constraints” toggle was disabled to check if it affected visibility. Even after disabling it, resources from other resource groups were still not displayed.  Under Allocations Tab:In 24R1 Release: I was able to see all resources list under the allocations tab upon disabling the ‘Apply Constraints’ button. Whereas, in 25R1 version, even after disabling the toggle button, only the resources listed under the specific resource group/demand were displayed.Under the Direct Allocations tab:The resource list is empty. Not even a single resource id was displayed. So, currently, i cannot assign any specific resources to the work tasks and unable to transfer them to MWO.Has anyone else run into the same behavior or noticed similar missing resources?!--Any guidance or suggestions would be appreciated.

We currently use IFSAPP10. Our business model has changed, and we need to change period 6 June from dates 06/01/2026 - 06/30/2026 to 06/01/2026 - 06/15/2026, however we have several X voucher transactions that have posted in period 6 with voucher date 06/01/2026.  Due to this I am unable to change the valid period date from 06/30/2026 to 06/15/2026.  I have read that an end user cannot change a period date once a transaction exists within the period, can this be overridden by a script?  Or does anyone have another solution?  

Hi all,I’ve hit a snag while configuring document access in IFS Applications and would appreciate some clarity from the community.Scenario: I’ve set up two access groups via access templates: one for Read and another for Write. Users in the Read group can see documents as expected. However, these same users are able to detach documents—both those they’ve created and those created by others. My understanding is that ‘Read’ access should prevent any action beyond viewing, so detaching feels like a breach of the intended restrictions. What I’ve Checked: Restricted Access is set to Yes/ON for the document class in question. The permission set assigned to the Read group does not include the Document Administrator role or any roles that should permit document changes. The templates and group memberships have been reviewed and double-checked. Expected Outcome:Read users should only be able to view (download/preview) documents. Actions like detaching, deleting, or editing should not

Hello, I would like to ask, how to setup few restriction to users with View access in certain Document class. I have user IC.TEST that have View Access to bellow document but he is able to do several strange actions to the document that should not be allowed.Could you please check and advice how to not allow mentioned actions bellow:Generated Access ResultsIs it possible to restrict edit, delete and unlock options for object connections in tab Objects in Document revision for users that have granted View access through certain Document Class ? If it is possible, could you please recommend me how to set up ?   Second related question is how to disable access to Copy/New option Copy Document Title also for the same specific users with View Access ?   Third related question is how to disable access to Copy File To in File Operations also for the same specific users with View Access ?   Thanks in advanceRoman Rekem

We are struggling with assigning users under “Assign Work” from the Prepare Work Order screen, under the “Allocate To” for users who perform work at multiple sites. We have the users set up in the Resource Detail with Companies and Sites assigned to them under the Connections tab. We also have their site assigned under the General tab. However, when we need a user to perform work at a site other than what is listed as their Site under the General tab, they are unavailable to be chosen under the LOV “Allocate To”. Has anyone else found a way around this other than changing the Site under the Resource Detail → General tab each time a user needs to perform work at another site? We are running APP10.

Hi, I am having some issues with MWO in which it is telling me the following error message. The app initializes and I can see my jobs but when I try to sync it afterward or try to push information back, it fails. Any recommendations on what this could be? Thanks,George.

Hello everybody, I’m looking for the API that can give the preposting data for the instant invoice.  I need to trigger a valiadtion workflow et need to read those data please? Any help would be apretiated :) ​@kamnlk :)Kind regards. 

We are in IFS Version 10We have user’s that are receiving shipped parts in the field.  We would like an Aurena screen that the user can go to a scan a barcode to look up the part and mark it received.Can this be done on an Aurena screen?Can we use the Scan It application via web browser in chrome or edge? 

Hi Guys,I trying to configure my mail_reader to read my invoices attached to a mailbox. I configured my mail_reader like below. How validate that IFS is going to get the information at this mailbox?IFS Version: 25R2.3  Thanks, Gianni Neves

Hi together,I transferred some parts to the remote warehouse via transport task. The remote warehouse is connected to a mobile user.But unfortunately I can see the stock records only in mWO when I use the online search. I did some research and figured out the stock will be shown when I enter a record in MOBILE_USER_INVENT_PART_TAB. It seems somehow the record don’t get created automatically. ​@Alexander Heinze, you mention in  IFS Cloud - MWO Service demystified (23R2) - revised version | IFS Community, the scheduled tasksRefresh All Purch Parts Refresh All Inventory Partsmust be executed. But, in my 25R2 environment the database tasks are not existing. How can I get the parts into the table? Best RegardsStefan

I'm having trouble receiving push notifications for version 26.4.3834.0 of MWO on Android.As troubleshooting, I performed the following procedures: I checked the user profile and validated the PUSH ENABLED flag as YES;   I validated the NOTIFICATION_HUB_PATH parameter:mworkorder-mobileapps-ifs-cloud-maintenance and the NOTIFICATION_HUB_URL parameter:Endpoint=sb://mWorkOrderIfsCloud.servicebus.windows.net/;SharedAccessKeyName=DefaultFullSharedAccessSignature;SharedAccessKey=YDn9eNS1addlXiifMJaOvDUfXkikHIG78vAyO7DHHPo= Any ideas on how to solve this problem?

Hi, We are using IFS app9 and we have a scenario where the inbound e-invoice fails when supplier send e-invoice in a foreign currency.Issue triggers when <VatCurrencyVatRateAmount> tag appears in the XML.Application message is failed with error 'Cannot calculate tax amount in accounting currency because the exchange rate is not found.' Does anyone has had a similar issue ? Please let me know if you know how this can be fixed.Thank you!Kind Regards,Ashwini