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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
Chamaka Wimalarathne
Hero (Partner)
Chamaka WimalarathneHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
access a lobby from aurena page command button 22R1

Anyone know how to create a command button from aurena to access a lobby and pass a parameter?

781
D
Hero (Customer)
J
Do Gooder (Employee)
jennorDo Gooder (Employee)
asked in Service (Touch Apps, MWO, MRO)
How to create Command button for Lobby

Can anyone explain how to create a Command button that links to a Lobby like below “out of the box” example on Customer page:This button links to a lobby without creating a new tab in the browser.It is possible to create a button via an ExternalNavigationLink, but it creates a new tab in the browser, and this eventually clutter up the browser and makes it more difficult to navigate on mobile devises.

1551
D
Hero (Customer)
W
Sidekick (Partner)
WyrJamesGSidekick (Partner)
asked in Assets (Asset Management)
What is the correct method for selling a Company Rental Asset?

Hi,  We have serialized Company Rental Assets in Inventory that are connected to Fixed Assets. What is the correct process if a sale or disposal of the Fixed Asset is required?  Is the sale initiated from the Fixed Asset, or via a CO or both? ThanksJames 

390
W
Sidekick (Partner)
J
Sidekick (Customer)
JamesW72Sidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Report Designer question

Apps 10 UPD19Hi All,Question if I may.Using a report designer, I have a custom field that could have multiple values separated by a semi column.So what I me is thisCF_VALUE = ‘one;two;three;four’ What I would like to do and using this custom field is output the values on the layout like the below (as separate lines on the report)onetwothreefourDoes anybody know how I can do this?Thank you for any help / assistance. James  

270
J
Sidekick (Customer)
W
Do Gooder (Customer)
WasilieWDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Lifecycle login problem

Hello,I am having trouble logging into the IFS Lifecycle portal. Some time ago, I added the Microsoft Authorization app for logging in, but I no longer have access to my old phone. Is it possible to remove the previous login method through the app so that I can add authorization on my new phone?

1741
N
Hero (Employee)
null
Do Gooder (Customer)
nullDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Firebase Cloud Messaging (FCM) V1

On our test environment we are exploring Firebase Cloud Messaging (FCM) V1 as the legacy GCM/FCM method was deprecated 20/6/2023 and will no longer work 20/6/2024. Our Android devices do not seem to be registering in the Azure Notification Hub when FCM V1 is the only option (successfully linked and tested to Firebase).The “FSM Mobile Messaging Guide” we have was last updated 5/3/2021 and does not cover FCM V1, so am wondering if there’s a step we’re missing to have FCM V1 work, like a toggle in a config file, etc?

1922
roklde
Superhero (Employee)
R
Do Gooder (Customer)
Romain_SNPDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Ifs report designer Instant Invoice behavior

Hello everyone, I am facing a strange behaviour in Instant Invoice core layout from ifs cloud.Into the Instant_invoice_item table, at line with “TXTOT”, there is a condition on the total_amount and the currency_codeExpression tns:SHOW_ZERO = 7and into the visible condition :((tns:ROW_TYPE=8)  or (tns:ROW_TYPE=18) or (tns:ROW_TYPE=28)) and ((tns:SHOW_ZERO = 7) or (tns:SHOW_ZERO = 27))To be honest I’m not sure what it means ? However the problem is with those core conditions, my “currency_code” field is not working especially on this line.I removed the condition to see what happen, and the currency_code is now “multiplied”… But no more on the desired line.Very strange. Any advice how to keep this “currency_code” on this line without this kind of behaviour ? 

500
R
Do Gooder (Customer)
R
Do Gooder (Customer)
rmorgan999Do Gooder (Customer)
asked in Contact Centre (CE)
IFS integration with Five9 contact centre

Has anyone got any experience integrating Five9 Contact Centre (cloud) with IFS Cloud please?

320
R
Do Gooder (Customer)
R
Do Gooder (Customer)
Romain_SNPDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Ifs report designer

Hello everyone,I can’t find decent information about syntaxes to create visible condition in ifs report designer.My goal right now is to hide a field (charge_amount) when the value is negative (starting with ‘-’).There is also a second condition for this same field, which is core from ifs ivc reporttns:CUSTOMER_ORDER_IVC_REP/tns:INVOICE_TYPE = 'CUSTORDCRE'.My question is how do I do this ? Should I use the visible condition as below and add an expression . If so, what’s the correct syntax for the negative parameter i’m looking for ?Best regards,

3477
R
Do Gooder (Customer)
mkozlowski
Do Gooder (Customer)
mkozlowskiDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Cloud Page Designer - sub data when selecting from a list

Some List pages in IFS Cloud offer an expandable view of sub data when selecting a chevron/caret arrow at the far left of a list.I would like to know if it’s possible to add this function to other List pages through the page designer. I have tried adding a few different things to test but am not having any luck. 

1093
Mayura Wasantha
Superhero (Employee)
M
Sidekick (Partner)
MiguelAlejosSidekick (Partner)
asked in Assets (Asset Management)
Create Workflow in step view.

 HelloHow can I create a view like the one in the image where I can add steps and at the end I can generate a work order.It would be with 3 steps (Next) and a finish, in each step it would require several necessary data.The traditional process does not work for the client and they want this type of screen.  

691
Mayura Wasantha
Superhero (Employee)
D
Sidekick (Customer)
drooijSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM Mobile - Add Custom 'Region' in Design

Hi All,Is it possible to create/edit/use ‘Regions’ in mobile? Similair like on the Overview (DebriefOverview) page?  

12415
Shneor Cheshin
Superhero (Employee)
W
Do Gooder (Partner)
WestCoastIFSDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Add on Options for Customs Duties and Tariffs - USA Project

Is there any options in the market for Customs Duties and Tariffs related to a US Project?  Similar to the way you have the external applications for Sales Tax if you are implementing in the US?

1760
W
Do Gooder (Partner)
R
Do Gooder (Partner)
Rock360Do Gooder (Partner)
asked in Supply Chain
Event Action - Create and Include file

Can someone please guide me on how to use the second option, “Create and Include file” for the Event Action.Here, I am trying to add PDF of the PO that has triggered this event action when it was changed from planned to released state. Thank you.

410
R
Do Gooder (Partner)
N
Sidekick (Partner)
NuwanKSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IfsPSCrystalReportsPlugin.CRPlugin. StartPrintJob() Crystal reports Plugin failed!

We have noticed get below Error in Print Manger on some of the print reports IfsPSCrystalReportsPlugin.CRPlugin. StartPrintJob() Crystal reports Plugin failed!it is also noticeable that after this the print server is not processing jobs due to a script error in the IFS print server. This error could occur if there is a change in the report layout or if the report has been amended. Just to clarify, this is related to App7.5.      

141
Abises Weerasekera
Do Gooder (Employee)
S
Sidekick (Customer)
SidneyIFS640Sidekick (Customer)
asked in Products (Manufacturing, Products, Engineering)
Serial tracking on Shop Order Analysis

Trialing manufacturing control plans with serial number tracking turned on (order based, one lot per, no multi level or inventory). I have to RMB in the Analysis header to “Enter Serial Numbers” before I am able to enter the Serial No on the separate data point lines (variables not attributes). Once I've entered one or all Serial Nos when I try to save the entered Serial Nos disappear and I am still unable to save my results because my Serial No is not populated. Anyone have any ideas as to why?

841
S
Sidekick (Customer)
R
Hero (Customer)
ronhuHero (Customer)
asked in Products (Manufacturing, Products, Engineering)
Print UoM Error when changing in Product Structure

Community, how to resolve below error when we are changing the Print Uom in the product structure. basically, we defined the input uom group, 1pkg=1000 EA. we want the system to be automatically translate what it is needed during the business operation. 

552
R
Hero (Customer)
CindyH
Hero (Customer)
CindyHHero (Customer)
asked in Distribution (CRM, Commerce)
Coordinator is not auto populating on Customer Agreement

When are working in 23R1. All of our users have a default coordinator in sites per user. The coordinators are populating in customer order but not on the customer agreement.Is this core functionality?If it is can someone explain the logic behind it?

712
CindyH
Hero (Customer)
S
Sidekick (Customer)
SidneyIFS640Sidekick (Customer)
asked in Products (Manufacturing, Products, Engineering)
Analysis Sample Size based on Lot Size, Partial processing.

Using Shop Floor Workbench and Manufacturing Control Plans When creating the analysis at the point the operation is being worked (either no frequency trigger or time interval trigger), even though I am only working a partial qty (executable qty < SO lot size) my analysis sample size is based on my lot size. Is there any way to set IFS up so my analysis sample size is based on my executable qty, and then when processing the remaining units later on the same operation, another analysis would be required to be generated for the remaining units? Or are there any other solutions to this issue we are having?We don't want to split at the SO or operation level: We would then have to generate more control plan lines at the SO level every time (Op splits) and or it would increase the administrative burden on technicians once working the shorter operations on the SO (SO splits). We want to process partials and properly track their acceptance via Analysis Results. At the end of the day we are e

1010
S
Sidekick (Customer)
F
Do Gooder (Customer)
FJRODIIIDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Object ID location

Is there a module that will tell me where a certain object ID is located within a Work Center?

270
F
Do Gooder (Customer)
D
Do Gooder (Customer)
doug9238Do Gooder (Customer)
asked in Finance (Financials)
Intersite AR & AP Invoicing

Hello Everyone!Our company is trying to use Intersite functionality to send purchase orders from one site/company (40) to a second site/company (45).Here is what we have done so far:Company 40 created a purchase order and sent it to company 45.Company 45 processed the EDI messages which created a customer orderCompany 45 shipped the goods on that customer orderWe noticed that company 45 cannot print the invoice and it looks like the have to use an option to “Send” the invoice rather than printing it as normal.Does anyone else used this functionality and if so, when you click send, are there EDI messages sent over to the receiving company that they have to process and if so, what happens there?On our purchase order that was sent over, we have checked Self-billing so that an AP invoice is automatically created when the goods are received.  We also don’t make cash payments between our selling and receiving companies, so we would normally just compare the AR and AP invoices to make sure th

1552
AkilaR
Hero (Partner)
Z
Do Gooder (Customer)
ZYDBSHERMANDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How to post messages to Azure Service Bus w/ Azure Shared Key

We’re trying to use an Event Action to POST a message to azure service bus. We are trying to use the Azure Shared Key and  using the Azure Service Bus Primary Key value in the Event Action key field. Is there a special format for the key to get this to work? Rest End Point POST: https://namespae.servicebus.windows.net/default/messagesAuthentication: Azure Shared Key Application Message Response:ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: ifs.fnd.connect.http.HTTPClient$UnauthorizedAccessException: POST error #401: Unauthorized access

2413
Z
Do Gooder (Customer)
L
Do Gooder (Customer)
LMorrisDo Gooder (Customer)
asked in Finance (Financials)
Customer Invoices with Errors - Invoiced with no price list

Hello,We have a situation where a customer invoice has not posted due to a non-inventory sales part line being added to the customer order with no price list attached. The order has then been invoiced but not posted due to this missing price list.The error is: “Value is missing or has an invalid time interval for posting type M30 control type C17 code part A in company”Posting type M30 shows the price lists and when you go into them, details the ‘Sales Group for Sales Part’ and the ‘Account’ that the cost is allocated to. As there is no price list on this line in question, it has no reference of where to code the cost to in the accounts.It will not let me amend the line to add a price list, as the order has been invoiced already. Is there any way I can solve this to allow me to final post the invoice? Any help would be greatly appreciated!

1102
L
Do Gooder (Customer)
W
Sidekick (Customer)
Wayne HandleySidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Work Task execution time not matching the PM action

Hi All,  Apps 10 question  I have some work tasks that the execution time seems to update on its own. They are generated from a PM action but each time a work task is generated (normally once a month) the execution time seems to change. I think I read somewhere that IFS did an update where it could update the execution time based on previous completion time. But i cannot find this now.  Any help would be appreciated 

300
W
Sidekick (Customer)
F
Do Gooder (Partner)
FLopesDo Gooder (Partner)
asked in Service (Touch Apps, MWO, MRO)
IFS Cloud Mobile Appearance

Hello, i have a requirement where i need to change the colors of these tiles into another colors. Basically i would like to understand if there is a way to change the color of each tile individually so that for example, the tile “My Work” would be blue, tile “eForms” would be green, and so on.  Thanks, Francisco Lopes

541
Alexander Heinze
Ultimate Hero (Employee)

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