IFS Solutions

We have previously taken a Out-of-band (OOB) fix for a critical bug that has been resolved in a SU. We have taken the SU when it was release. Before taking the SU, we obsoleted the files in our solution repository.Is it possible for us to completely remove the customisation files now after we have taken the SU and we are back on “core level” for these entities? This will obviously also apply for any other customisation, not only for OOBs.

Hello,I'm trying to configure the VAT declaration for a company in Mexico.Can anyone tell me which Template ID is used for this purpose? Thank you very much!

Hi,We have had an issue reported where the GL account had a $0 balance however, when the currency revaluation process was run at end of month, the account posted a very large revaluation loss. Has anyone here had something similar? Many thanks​​​​​​

When I press the print button on any object I get the print dialogue and it has the user email.Is there a way to disable having the user email here?I have found a system parameter but it does not seem to do anything.

The background job Generate Authority for User has just started failing - can anyone help me identify what the issue is please ? ORA-04098: trigger 'IFSAPP.LOG_DATAFILE_CREATION' is invalid and failed re-validationORA-06512: at "IFSAPP.INSTALLATION_SYS", line 5588ORA-06512: at "IFSAPP.INSTALLATION_SYS", line 5580ORA-06512: at "IFSAPP.INSTALLATION_SYS", line 5405ORA-06512: at "IFSAPP.INSTALLATION_SYS", line 2652ORA-06512: at "IFSAPP.DATABASE_SYS", line 2252ORA-06512: at "IFSAPP.DATABASE_SYS", line 5012ORA-06512: at "IFSAPP.DATABASE_SYS", line 4511ORA-06512: at "IFSAPP.COMPANY_POSITION_API", line 3917ORA-06512: at "IFSAPP.COMPANY_POSITION_API", line 3922ORA-06512: at "IFSAPP.COMPANY_POSITION_API", line 3705ORA-06512: at "IFSAPP.COMPANY_POSITION_API", line 3785ORA-06512: at "IFSAPP.COMPANY_POSITION_API", line 2523ORA-06512: at "IFSAPP.COMPANY_POSITION_API", line 2537ORA-06512: at line 1ORA-06512: at "IFSAPP.TRANSACTION_SYS", line 1831ORA-06512: at "IFSAPP.TRANSACTION_SYS", line 278 ORA-06

Hi,In Apps10, there was a possibility to add a custom menu to open a Business Reporter reports as below. When the action type ‘Report’ is selected, BR reports are also available to select. However, in IFS Cloud, when adding a command through page designer, BR reports are not listed under any of the report types. Is there any other way to fulfil the requirement of opening a BR report from IFS Cloud, via a button, link or by any other mean except through Order report?Best Regards,Nisansala

 Hi, we have a general export license that we would like to add additional Export Control codes on. When changing the status from approved to planned to be able do changes this information will pop up I know we have connected licenses. I do not intend to do changes on already created data, I´m just gonna add more data and then set the license back to approved. Does anyone know if this will mess up anything?  BR  

Hi Does anyone know if you need to enable the parallel currency option if you are implementing the consolidation module in IFS, I am assuming not but want to double check before I go any further. Thanks in advance.

Hi,I have a file that is dropped into our FTP are and I will be using a data migration job to create a table from the data.  The issues I am having are:one of the columns I need has carriage returns in it .  Is there a way to strip them out when importing the data. The date format is 16/05/2023  12:09:25,  is there a way to import date and timeThanks

Is anyone experiencing/know the reason/have a solution for above error when selecting a large number of records to Approve for Cost Accounting, please? Finance user is querying for a month’s worth of transactions (1679 currently); selects all, selects Approval for Cost Accounting/Approve for Cost Accounting“Error...” pops up (company URL xx’d) ProjectTransactions/List (server error)Database error occurred. Contact administrator.Error details: [{"code":6502,"message":"ORA-06502: PL/SQL: numeric or value error"}]Request Id: e89543f5-19ba-40bf-b3fc-103873e62a36Url:main/ifsapplications/projection/v1/ProjectTransactionsHandling.svc/UpdateApprovalForCostAccounting Any suggestions gratefully received!  ThanksLinda

Hello everyone,we have cloned our IFS test environment (APPS 10) on our local server.Now I need to install some PGs (or deliveries).Can someone provide a document for the installation?Thank you!

 We are in the Kitchen Manufacturing industry, selling kitchen appliances to both retail customers (households) and contract customers (those involved in building apartments and houses). For instance, when we sell an oven, it’s available to both types of customers. These appliances are sourced from external suppliers.At present, we need to develop separate procurement plans for the two customer segments: one to meet retail demand and another for contract customer demand. By doing so, we can send tailored procurement plans to our suppliers, ensuring better pricing and more accurate forecasting.Is there a way we can manage this split procurement process within IFS without creating separate SKUs for retail and contract customers?

Hi Community,I’m facing a critical issue, while printing the COC/Delivery Note Report, document texts that are present in the customer order lines aren’t transferring to the delivery note. While printing the customer order confirmation report, its showing the respective document texts (notes) below each order lines but the same is not happening for the delivery note report. Its a crystal report and I’ve cross-checked that for both the report layout I’m having the field ORDER_LINE_NOTES but only for order confirmation it’s printing. Please help me find a fix. The below image belongs to Customer Order confirmation report where the notes are printed properly. The below image belongs to delivery note report where the notes from the customer order are not being transferred and not printing below each order lines like in the customer order. 

Hi,I have created a crystal report that runs fine in Crystal, when I add it to IFS via a quick report then values are not showing . The header information  is fine but no actual data - what could be the reason for this please ?Thanks

Hi, In the customer order screen - the full delivery address is only visible by selecting the Order Addresses tab.Is there a way to have this address visible in the Header so its visible at all times? ThanksCharlotte

Hello everyone,I needed to unable the creation of public filters for a role but I can’t seem to find a way to edit the screen/lookup shown when creating a public search. I don’t know if this is a function I need to disable or if it even is possible. I would like to set the “make public” option as read-only or invisible through a client script or by creating a customization.Does anyone know if in anyway is possible to disable this option for a role? Thanks in advance, Mariana Roxo 

What calculations / reports use the Net Volume field in IFS Cloud?What is the use-case for this field?

The issue was found in the 23.1.2 cloud  version  When M45, control type C47 is entered and saved, and then once gone to details the error comes when trying to enter a new record and selecting work center.Same with M55,control type C47  PostingControlDetails/Form (server error)Error while serializing contents. This error happens when the server cannot serialize the data to be sent to the client.A common cause is that one attribute's length exceeds the defined maxlength in the projection.To find more info, open Log Window or Debug Console, refresh and then check Network Tab in DevTools. In the response there can be more detailed information about the exception.Error details: N/A Has anyone encountered this issue before? and is there a workaround for this? I have reported to IFS as well.Thank you UW 

With the Cloud Version, will it capture all emails internally and externally and keep them organized like Hubsport and salesforce do? The case should be the source of truth and all communications should be easy to read and follow. I have found a lot about the CRM and seen videos, but I would love to see a demo of the Call center functionality around cases. I have watched this as well.https://www.gotostage.com/channel/4c8b006abd3344ea9a62605ba7c00c31/recording/40941d06329349e7b96284a575ea8595/watch Thanks,Doug

Is it possible to export reports created using IFS Business Reporter as .ins files? I noticed that the sample reports in General Ledger are delivered as .ins files. But I could not find a way to do that using IFS Business Reporter.  Any idea how to do this?    

Hi,We are using IFS Cloud Build Place to do development. When we set up local development environment, some cloud developers cannot login DEV environments with error “Too long” but the others can. The VPN connection is fine with green light. In this scenario, the developer also couldn’t login DEV database through PL/SQL developer. What’s the root reason of this? Thanks in advance! 

PROBLEM:It is not possible to sort Hidden Columns within the Column Chooser.SOLUTION:The "Table View Settings" within the column chooser do not straight away allow for column sorting.However, you can view both the visible and hidden columns in the content if you open it in "Page Designer."You can drag and drop the hidden column up and down to adjust its order. The hidden column's sorting order will be changed in accordance with the column ordering in the "Page designer" if you check it in the "Table View Settings."See the column ordering in the Column Chooser and Page Designer.   I'll now switch the "Area/Zone" column's ordering with the "Electrical Description" column. And save the page configuration. As you can see, the column chooser's ordering has also been adjusted accordingly.   The column order determined by the page design may be overridden.Clearing off part of the user's personal and/or base profile is necessary to get them to show up in the same order (in the table and list).

Sort the hidden columns so we don’t have to search/hunt as much.  

If we define a Availability Controlneither Auto nor Manual Reservation andthe same for Order Issuebut let them nettable.What should the rollup of Usable Qty or Not Available Qty show?We got some parts back form project construction site and protected them,MRP is considering the qty, no PR is created.The Requisitioner of a Customer Order don’t see the reason directly in both screens.Inventory Part Availability Planning - Group Quantities  - Usable Qty / Available Qty no differenceInventory Part Currently On Hand - Groups Available / Not Available - nothing pointing to this set upSo we are missing the consideration for No Reservation / No Issue as information on both pages and in the calculation of how many we can really use regarding the Availability Control set up.Or a Warning about parts protected by Availability Control or a toggle to switch the rollup calculation method.Do we miss something?

PROBLEM: When trying to connect to an IFS Cloud database while using a VPN, you can sometimes get the error "Too long" or "Cannot connect to the database."SOLUTION: You must retrieve the database host's IP address. The command "Ping *******.build.ifs.cloud" can be used to retrieve this. Request that someone who is able to access the same database instance retrieve the IP address for you.  Next, create an entry for the aforementioned host and IP combination in the "hosts" file.(The location of the hosts file depends on the operating system. On Windows, the hosts file is usually located at C:\Windows\System32\Drivers\etc\hosts)  IP *******.build.ifs.cloud Save the ‘hosts’ file  Restart the Developer Studio. After that, you'll be able to connect.Thank you,\ Krishantha