IFS Solutions

Hi,we have a business requirement to provide Provision to connect to Customer Order with Project if ‘Delay Cost of Goods sold to Delivery Confirmation’ check box is enabled at Customer order level. Current standard functionality does not allow the same and system throws an error “Project Connected order lines are not allowed when Cost of Goods Sold is delayed to Delivery Confirmation” if we try to connect project activity when the ‘Delay Cost of Goods Sold to Delivery confirmation’ flag is checked.I am trying to understand the business logic against this validation. also, on the impact in case we have to remove this validation as per customer requirement ? Any inputs from community is appreciated.

Hi all, Could  you explain the Number of Days Before Route Day field in the Delivery Route page for what purpose is it used on an example?Could you give me the examples for the both of schedule type;Route ScheduleRoute Schedule Exceptions ThanksOzge

If I want to post provided parts from a purchase order at goods receipt with the backflush function, I get the following error message although there are enough parts available at the selected storage location. It can also be ruled out that the availability control ID is preventing the posting:Error - IFS ApplicationsNo adequate quantity is available for part XXXX.Assign a quantity to backflush manually via the Components button. Does anyone know the reason and has a solution?

 Hello, I am currently working with the IFSCRMCompanion mobile app and would like to implement a BPA that sets default values for language and country(France) when adding a Lead.As an example, I have added a BPA by specifying the projection name and the screen function to add a Lead. However, the BPA does not seem to trigger as expected. The BPA works correctly in IFS Cloud using the same projections and calls. However, it does not seem to trigger on the mobile app, even though the setup is the same. Could you please provide guidance on how to properly configure or troubleshoot this BPA to ensure it activates on the mobile app? Thank you in advance for your support. Best regards,BPA 

Problem:FTP reader cannot proceed with OPTIMITY INTEGRATION - java.lang.OutOfMemoryError: Java heap space error in application message.checked int server logs ifsconnect,intserver and other logs and could find "Caused by: java.lang.OutOfMemoryError: Java heap space" error on intserver logs, Checked the heap dump and could not find heap issue. in this generated xml file one xml contains 75mb and other one is 56 mb, however file reader can read, For a 2GB heap space can process about 100 MB file. For larger files will have to increase the heap space allocated for the Integration Server accordingly. This issue was resolved by increasing int server memory up to 8 gb (both int servers 16gb) and that was processing file with 8GB heap memory. As of now this issue is sorted temporally . But in future if this file grows beyond 56MB this issue can reoccur in s

Hi All,In our work with shop orders we are not assigning employees or teams to the shop order operations but we would still like to see who is completing the operation. I do not see a record of the modify user or am I able to find a way to track this using the history log. Any ideas? Thank you.

Hi , Absence Working Days or Hours is not capturing in the system. please help 

The following print-screen show the state of one of my Output Containers, as you can see:It refers to IDENTITY_PAY_INFO It’s key (COMPANY, IDENTITY, PARTY_TYPE_DB) is: TESTCO, ABC0001 and CUSTOMER (respectively) Is in Approved stateIn addition to that, IDENTITY_PAY_INFO is referred by another table PAYMENT_WAY_PER_IDENTITY. On that table, It is expected that the field PARTY_TYPE_DB should exist in IDENTITY_PAY_INFO, as you can see in this Target Table Definition.With this information in mind… then why this row in PAYMENT_WAY_PER_IDENTITY failing if the corresponding record already exist in  IDENTITY_PAY_INFO when I validate basic data?

I try to send a notification email and the email body contains the email text as well as the formatting characters. Please, could you advise what setting need to be corrected to get rid of the formatting characters.  

Hi, In our current process, we reserve materials in the warehouse (picking locations). The warehouse worker moves those reserved goods to the production floor with a transport task (which is inside a warehouse task). The operator issues the materials and starts the shop order clocking. We want to make sure that the operator can only issue after the warehouse worker has finished the warehouse task. So he should only be able to issue from the inbound or specified locations (not from the picking locations).Is this possible?

We are using Aurena in IFS APPS 10We would like to allow users to connect a change request to Functional Objects that represent our equipment.  We have been able to add the EquipmentFunctional selection in the Object Connection.However, our users don’t seem to have the correct permission to query the EquipmentFunctional data.You can see the (no matches) and when find in clicked no data shows.When logged in with IFS APP all data shows and can be found when clicking the FIND optoin.   

We have entered a new employee incorrect and wanted to remove the user to be able to start over. After deleting all the data on the employee we wanted to delete the user under company. We then get the below error When checking on the employee this information is still added  However I am not able to remove this data  How do I proceed to be able to remove the employee? This has never been an issue in the past, so not sure why it happens now. 

Hello, We are currently on 22R2 for IFS Cloud and we have encountered an error. I created a quick report to pull some values via SQL and we want to schedule this report to attach an excel file of the output onto an email and send it to our users.We scheduled the report and have the emailing set up properly, but we never received any emails. The only thing we received was this error on the print manager logs. Thanks,Bryan “Exception while generating Plugin Output Caused by: Error while rendering the report. 11 retries were made. The last error message is Server returned a status other than OK: 500 Message: Internal Server Error”

Hi,We are in middle of upgrading from IFS 9 to Cloud and uplifting all our Migration Jobs. In Cloud, we noticed that the Excel Migration jobs using standard IFS API Methods create a new projection once we update the job and click ‘Re-generate Excel Migration’ option. Granting the projection to the relevant Permission Set allows user to execute the job successfully in Excel.However, the same doesn't happen when we modify Excel Migration Jobs using Custom API Methods as no new Projection appears after clicking Re-generate Excel Migration.When the user tries to run the migration, the attached error occurs:We confirmed the same error for two other Custom API based Excel Mig Jobs.Product Version: 23.1.11

Hello all,  im wondering if there is a way to add a second REMIT TO in the payment tab of the suppliers.   

Hi Everyone,One of the customers is using staged billing when processing customer orders. They are facing the following issue when trying to Undo Customer Order Delivery. Test PlanCreate a CO with Sales Qty as 1 Stage billing in two stages Released the COOpen Staged Billing Profile then Approve and Create Invoice for Stage 1  Open the created invoice

Hello.A user is asking the access to the custom lists screen so he can update a specified list.Is that possible to limit the access to certain lists to an user? Or do we have to make a developement, such as, a custom page or such?Thanks

Does anyone have insights on entering the Tax ID Type in the "Customer > Document Tax Information" section?Will this affect other processes or windows within the application? If so, could you please explain which areas or windows may be impacted? 

Dear IFS Community, We would like to get rid of (legacy) customisations done within the Build Place, in order to get back to a full standard IFS Cloud environment, as the IFS Cloud implementation project is re-launched.There is currently nothing live in production.We also wonder how to “decommission” some customisations existing in the Customer Solution Repository, when a new IFS Cloud Release provides new standard functionalities that can replace the customized functionality developed and deployed.Can anyone share the right way to do so ?Thanks for your feedbackKind regardsPS : Not sure the “sub forum” is the adequate one, but didn’t find better in the list ;-)

Hi Community,I am creating an approval template in Document Management, I want more than one user to approve a document, but I do not want to make it hierarchical. I want User B to be able to approve a document that User A can approve; I want the status of the document revision approved by a single user (like Approval Routing). How can I do this? Best Regards.

Has anyone used the Microsoft Power Apps such as Microsoft Flow (new name is Microsoft Automate) to interact with IFS?   I’m wondering how similar these tools are to other No Code/Low Code solutions.  

Dear IFS experts,I get the following error message while printing a purchse order:GENREPORTIO:Could not generate report: 'TRANS_ERROR:Failed transforming report data : 'java.lang.NumberFormatException''Only one purchase orders is affected.Can anyone support?

Good afternoon,After updating versions from 23.2.1 to 23.2.9 I am not unable to edit Delivery Address on the Customer Orders (but on the Customer Order I can do it). Our colleagues used to change Delivery Addresses on the list view instead of single Customer Order page. Is it possible to change the behaviour of this Delivery Address field to being editable? I have tried it with page designer and I can edit the value, but the Save button does not appears and I can not save the change of the address, after refreshing page it’s not being saved. The screen from Customer Orders after change the Delivery Address the Save button does not appear Should I

How do i close the PO when the Customer order is at a status of Invoiced/Closed

Hello everyone,We have discovered the following:When we create a new request and want to assign the work to a specific person, no persons are suggested. As soon as we deactivate the “Apply Constrains” function, we see the persons, but it is only by a new request. Since we have several resource groups, we see the persons twice. In our test environment, we have no problem selecting a person and do not need to deactivate the “Apply Constrains” function: Does anyone have any idea what the problem is? Thank you!