IFS Solutions

Hi , Absence Working Days or Hours is not capturing in the system. please help 

The following print-screen show the state of one of my Output Containers, as you can see:It refers to IDENTITY_PAY_INFO It’s key (COMPANY, IDENTITY, PARTY_TYPE_DB) is: TESTCO, ABC0001 and CUSTOMER (respectively) Is in Approved stateIn addition to that, IDENTITY_PAY_INFO is referred by another table PAYMENT_WAY_PER_IDENTITY. On that table, It is expected that the field PARTY_TYPE_DB should exist in IDENTITY_PAY_INFO, as you can see in this Target Table Definition.With this information in mind… then why this row in PAYMENT_WAY_PER_IDENTITY failing if the corresponding record already exist in  IDENTITY_PAY_INFO when I validate basic data?To me the information is already there, so it shouldn’t fail.Also, what does the word “CASCADE” represent in the Reference column in the target table definition (as in this case where the reference is “IdentityPayInfo(company,identity)/CASCADE”)?

I try to send a notification email and the email body contains the email text as well as the formatting characters. Please, could you advise what setting need to be corrected to get rid of the formatting characters.  

Hi, In our current process, we reserve materials in the warehouse (picking locations). The warehouse worker moves those reserved goods to the production floor with a transport task (which is inside a warehouse task). The operator issues the materials and starts the shop order clocking. We want to make sure that the operator can only issue after the warehouse worker has finished the warehouse task. So he should only be able to issue from the inbound or specified locations (not from the picking locations).Is this possible?

We are using Aurena in IFS APPS 10We would like to allow users to connect a change request to Functional Objects that represent our equipment.  We have been able to add the EquipmentFunctional selection in the Object Connection.However, our users don’t seem to have the correct permission to query the EquipmentFunctional data.You can see the (no matches) and when find in clicked no data shows.When logged in with IFS APP all data shows and can be found when clicking the FIND optoin.   

We have entered a new employee incorrect and wanted to remove the user to be able to start over. After deleting all the data on the employee we wanted to delete the user under company. We then get the below error When checking on the employee this information is still added  However I am not able to remove this data  How do I proceed to be able to remove the employee? This has never been an issue in the past, so not sure why it happens now. 

Hello, We are currently on 22R2 for IFS Cloud and we have encountered an error. I created a quick report to pull some values via SQL and we want to schedule this report to attach an excel file of the output onto an email and send it to our users.We scheduled the report and have the emailing set up properly, but we never received any emails. The only thing we received was this error on the print manager logs. Thanks,Bryan “Exception while generating Plugin Output Caused by: Error while rendering the report. 11 retries were made. The last error message is Server returned a status other than OK: 500 Message: Internal Server Error”

Hi,We are in middle of upgrading from IFS 9 to Cloud and uplifting all our Migration Jobs. In Cloud, we noticed that the Excel Migration jobs using standard IFS API Methods create a new projection once we update the job and click ‘Re-generate Excel Migration’ option. Granting the projection to the relevant Permission Set allows user to execute the job successfully in Excel.However, the same doesn't happen when we modify Excel Migration Jobs using Custom API Methods as no new Projection appears after clicking Re-generate Excel Migration.When the user tries to run the migration, the attached error occurs:We confirmed the same error for two other Custom API based Excel Mig Jobs.Product Version: 23.1.11

Hello all,  im wondering if there is a way to add a second REMIT TO in the payment tab of the suppliers.   

Hi Everyone,One of the customers is using staged billing when processing customer orders. They are facing the following issue when trying to Undo Customer Order Delivery. Test PlanCreate a CO with Sales Qty as 1 Stage billing in two stages Released the COOpen Staged Billing Profile then Approve and Create Invoice for Stage 1  Open the created invoice and Print. Here I have only invoiced qty 0.3 as first stage of Staged Billing is 30%  Process the customer order till Picked. Go to Deliver Customer Order With Differences and deliver 0.7 qty (out of 1) Again, go to Deliver Customer Order With Differences and deliver the remaining 0.3 qtyNow the CO is fully Delivered. But only qty 0.3 has been invoiced. The remaining qty 0.7 is not invoiced.The requirement is to Undo Delivery 0.7 which is not yet invoiced. But the system does not allow to do this through Undo Customer Order Delivery due to the following error.  Is there another way to accomplish this? Thanks in Advance!!

Hello.A user is asking the access to the custom lists screen so he can update a specified list.Is that possible to limit the access to certain lists to an user? Or do we have to make a developement, such as, a custom page or such?Thanks

Does anyone have insights on entering the Tax ID Type in the "Customer > Document Tax Information" section?Will this affect other processes or windows within the application? If so, could you please explain which areas or windows may be impacted? 

Dear IFS Community, We would like to get rid of (legacy) customisations done within the Build Place, in order to get back to a full standard IFS Cloud environment, as the IFS Cloud implementation project is re-launched.There is currently nothing live in production.We also wonder how to “decommission” some customisations existing in the Customer Solution Repository, when a new IFS Cloud Release provides new standard functionalities that can replace the customized functionality developed and deployed.Can anyone share the right way to do so ?Thanks for your feedbackKind regardsPS : Not sure the “sub forum” is the adequate one, but didn’t find better in the list ;-)

Hi Community,I am creating an approval template in Document Management, I want more than one user to approve a document, but I do not want to make it hierarchical. I want User B to be able to approve a document that User A can approve; I want the status of the document revision approved by a single user (like Approval Routing). How can I do this? Best Regards.

Has anyone used the Microsoft Power Apps such as Microsoft Flow (new name is Microsoft Automate) to interact with IFS?   I’m wondering how similar these tools are to other No Code/Low Code solutions.  

Dear IFS experts,I get the following error message while printing a purchse order:GENREPORTIO:Could not generate report: 'TRANS_ERROR:Failed transforming report data : 'java.lang.NumberFormatException''Only one purchase orders is affected.Can anyone support?

Good afternoon,After updating versions from 23.2.1 to 23.2.9 I am not unable to edit Delivery Address on the Customer Orders (but on the Customer Order I can do it). Our colleagues used to change Delivery Addresses on the list view instead of single Customer Order page. Is it possible to change the behaviour of this Delivery Address field to being editable? I have tried it with page designer and I can edit the value, but the Save button does not appears and I can not save the change of the address, after refreshing page it’s not being saved. The screen from Customer Orders after change the Delivery Address the Save button does not appear Should I change something more to Save the changes of this field?

How do i close the PO when the Customer order is at a status of Invoiced/Closed

Hello everyone,We have discovered the following:When we create a new request and want to assign the work to a specific person, no persons are suggested. As soon as we deactivate the “Apply Constrains” function, we see the persons, but it is only by a new request. Since we have several resource groups, we see the persons twice. In our test environment, we have no problem selecting a person and do not need to deactivate the “Apply Constrains” function: Does anyone have any idea what the problem is? Thank you!

I have some questions about work task reposting rules. Any help is appreciated.Posting type M93 is reposted to posting type TP3, which allows the user to control account based on Cost Codes. For M92, there is no reposting. Normally, the same accounts is used for M92 and M93. But that is not possible for work task related cost if M92 cannot be reposted as well. In the Work Task Cost Code Rules, in WIP Reversal Conditions I can select Task Finished and Task Completed. It is not clear to me when a task is considered to be Completed. The task completed option is also not mentioned in the online documentation, about ‘WIP (Work in Progress)’. I have selected in Work Task Cost Code Rules, ‘Transferred to CO’ or ‘CO Line Invoiced’ as WIP Reversal Conditions. I have created two cost transactions and set one of them (external purchase of non-inventory) to not invoiceable. When is WIP released for the not invoiceable line? I would expect it would be released when the work task is finished and tri

Is there a way to grant database objects to permission sets in IFS Cloud-versions?Or is there a way to find out the Projection granting a specific DB-object?For example we get an error message saying:‘Must have the right to execute method [MPCCOM_ACCOUNTING_API.TRANSFER_TO_FINANCE] to be able to create a new batch schedule.’The correct Projection to get rid of the error may be ‘TransferInventoryTransactions’…

Hi All, I have some open questions on the MWO application capabilities (Both IFS MWO Service as IFS MWO Maintenance). I’m currently dealing with a client that has technicians running around doing service and maintenance. But the tricky part is: their technicians also have a pretty high sales responsibility. Meaning: they are the first line of contact with the customer and should also be able to make service/sales quotes for various things. Using MWO app we have the ability to use ‘Request Quotation’ but I’m wondering about the limitations. From my personal understanding we are limited by following factors:Client has to be known in the MWO application The ‘Service’ has to be linked to the Service CatalogLet’s start with these two.Questions: Is there a way to use MWO for ‘new’ customers? (equivalent as in ‘Service Quotation’ where we can use ‘Quick register customer’) Is there a way to quote non-service catalog related items? (Maybe we want to do something that is not ‘off the shelf’ but

Hi All,Created Event Definitions and Event Reasons are not appeared in MWO app when Task Event is being added.  Tried to add an manual event via “Add Task Event”No events can be created since nothing comes for the “Event” and “Event Reason.” Those are created in the web and connected via “Event Entity Configurations”.  Any possible reasons?TIA.

Hi All,  On a non productive environment designed for testing specs : When I have entered all information necessary on a customer order header and want to save the edition, the following pop-up appears : “Document Adress xx is not valid _ check up validity period”.What strikes me is that all the elements below _ involving the document adress and everything else _ are the same between this non productive environment and the PROD environment that works correctly : Expiration date of the adress (none)Client Site Company I am completely lost as where to check to solve this issue: Do you guys have any idea where to dig ?  Best regards,

Hello, Exist some free or payed courses on IFS cloud? In youtube I find some videos, but the dont go deep in knowledge. I was also looking for courses which will improve my knowledge for example how to use advanced SQL commands in CF, how implement CF in IFS Report Designer, how to create new list or groups on some existing entity, data migration, or how to drag and drop some group/list from one entity to the other, etc...but I cant find it.  Thank you for you responses