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Question

Advanced credit invoice created in error

  • July 27, 2026
  • 1 reply
  • 15 views
A
Sidekick (Customer)
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Hello

 

We have an advanced debit invoice for 68K. An advanced credit invoice was created out of it for 52K in error. The advanced credit invoice is posted authorized. Is there a way to cancel the advanced credit invoice?

 

Would appreciate help/advice on this.

    1 reply

    Asela Munasinghe
    Superhero (Customer)
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    Hi ​@andrei.borromeo 

    Wouldn't this fix the situation? 

    • Create a new Advance Customer Debit Invoice for the same amount (52K).
    • Authorize and post it.
    • This effectively reverses the financial impact of the incorrect advance credit invoice.

      You might want to test on your TEST environment first
    https://www.linkedin.com/in/asela61/
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