IFS Solutions

Hello,A similar question has been written in the post below. But I had to create a new post because the post is closed.@Garak @Chathuri Peiris Question 1For example;* Material with serial number TT01012005 was sold to customer C123456 on 2005/01/01.* On 2008/01/01, customer C123456 sold material with serial number TT01012005 to company X.* Company X called me as the manufacturer of the material it purchased; It asked if I could create/create a technical service service.I did not make the sale to Company X. C123456 company made the sale. How do I change customer ownership of object serial number TT01012005? Question 2I can't change the part catalog description because there are serial materials waiting to create serial objects. Is there an option for that?What is the purpose of this control!?Equipment_Serial_API:serial_state_ := PART_SERIAL_CATALOG_API.Get_Objstate(newrec_.part_no, newrec_.mch_serial_no);IF (NOT serial_state_ IN ('InFacility', 'InRepairWorkshop', 'Contained', 'InInvento

In 24R1, on my Business Opportunity Pipeline page, there is a red triangle displayed next to some Opportunities. Do you know what the red triangle represents ?  

Hi,There is a migration job to create or update suppliers. We want to add ‘30’ prefix for the supplier id if the the supplier is a new supplier. I would like to know how we can do this.  we tried to get next supplier id and add ‘30’ prefix in the Method  List attribute as below. but it didn’t work.Thanks,Sachini

I’m having an issue trying to get the refilling of a remote warehouse from inventory to work and I’m not sure what I’m missing. It will generate Purchase Reqs but not Transport Tasks. We are on 10UPD22.I set up the QI warehouse as a remote warehouse. Auto refill and a putaway destination are checked. Storage requirements validation is excluded at the site level.There is a single location of picking typeI created a storage zone with the remote warehouse in it. Then added that storage zone as a Putaway Zone with ranking of 1.The remote assortment is set up with about 10 items and refill source of Inventory. I switched one item to purchased and it worked and created a purchase requisition. The assortment is tied to the site and QI warehouse.  I’ve set the Refill Putaway Zones to From All Stock Location at the site level, also tried it at the inventory part level.Also transport tasks are set consolidate at the warehouse level.Looking at one specific part in the assortment. There is invento

Question to the configuration and framework gurus: Is it possible to configure hierarchical LoVs using custom fields? We often see this use case in failure trees, where up to 5 fields are populated to categorize a problem (and potentially present suggested solutions).For example, in Field1 you can choose 1, 2, 3. When you select 1, Field2 offers 1.1, 1.2, 1.3. When you select 1.3, Field3 offers 1.3.1, 1.3.2, 1.3.3, etc. You get the idea. 😁In Structured Failure Management we have a 3-level tree, so somehow it seems to be possible, but ideally I’m looking for a solution that works in Page Designer.Appreciate your help.

I have an element based on an IAL pulling data from Inventory Transaction History that is setup to take the user to Inventory Transaction History once clicked. The filters I have are for excluding several strings that would show up, and works fine when drilled into. The problem happens when you filter the dates in ITH after being taken there. It doesn’t use the prior filters on Description. Is their a way to fix this so you can query the dates whilst the initial element filters stay?   

Saving an empty value using ODATA API is not possible. It changes the task_status but doesn’t update the user_def1 to empty in the below example.URL : https://<fmsserver>/odata/task(12345)Method : Patch1st call (works fine)Body : {    "task_status": "HOLD",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "ENROUTE",    "modified_by": "USER1"} 2nd call (user_def1 is not set to blank)Body : {    "task_status": "ENROUTE",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "",    "modified_by": "USER1"}

24.2.6I have an approved Export License for which I have defined View Access rights for a specific user. This user has been granted Documentation Access in Export Control Authorizations. This user is not a Document Administrator nor is this user listed on the Access tab of the document revision.The released document revision (a pdf file) is Export Controlled with Access rights via Export License = YES and is attached to the Export License.This user can view the document through the Attachments panel on the Export License.BUTThis user does not have the View Document command available at the Document Revision.Could this be a bug, as the View command was visible in EE.

I suspect I may be missing something obvious but looking for help with this.Apps10. We have documents (e.g. Calibration documents) of a particular Document Class that were attached to records (Manufacturing Tools) in the past.At the time of the files being attached/uploaded the Document Class in question had incorrect access configured.This has now been fixed, so that the correct Document Groups now have access to this Document Class, however none of the existing files are not retroactively inheriting these permissions.  New files of the same Document Class that we attach now have corrected access controls, but the old ones remain unchanged in terms of access.How can we update the access permissions on existing documents of a specific Document Class to get the current correct access that is assigned to that same Document Class? Is there an additional step or script that I need to run to force this change to apply to previously attached files? Thanks,Nick

Hi, I created a separate case on IFS Support but I was redirected here, so my question is as follows. Is it possible to configure the mail sender with Oauth2 in IFS Connect in the IFS 10 UPD24 version? I know that this is possible in IFS Cloud according to the article "Configuring IFS connect mail sender Oauth2 client credential flow with office365" but we want to do this on IFS10regards Daniel 

We are using production schedules for production reporting in IFS cloud. Our desired behavior is to have material consumed in the order that it was received into the inbound location. Our understanding is that IFS uses “receipt date” which is when that incoming material was produced (or received if raw material).  Our only solution right now has been to assign a different expiration date to the material that was moved into that location so we can tell it the proper order. This uses the priorities then in warehouse management. This is not ideal as it requires more interaction and management of expirations. Is anyone aware of another option for how we can consume material based on when it was moved into the inbound location for that production line?

We have a problem at IFS Cloud 24.2.4. At unpredictable times, the system stops generating any PDF reports, and we are forced to restart the system. Actions like clearing the report queue or deleting the report node do not help. The error message is provided below. Is there any improvement we can implement or any memory increase or monitoring steps we should consider? We currently have 2 nodes in the reporting cluster.The report might contain errors or the nodes might not be able to handle the reports which were concurrently executing with the available resources.Regards.

Hi everybody ,I’m new by using IFS ERP and as Data analyst I need the list of tables/views and also the relationship between tables (Foreign keys ) like the Schema  !Regards 

Hi,I am receiving an error in 22R2 when trying to create a new employee. This error occurs with both a new Person ID and an existing Person ID. Any guidance would be appreciated.Note - the existing Person ID does not have any other employment. 

One of customer having initially having PROD environment (Middle Tier server) with 12 CPU and 32Gb memory and we set scale as 10. if we increase scale 20,30.. PODS not getting started, in this case when customer is using the application reporting POD getting crashed.After that we increased hardware sizing like 24 CPU and 64Gb memory, we setup scale as 100.then PODS getting started and Application is up and running without any issues and reporting pods working properlyNow, the issue is customer checked the hardware utilization of MT server and its using only maximum 24Gb memory only and less CPU usage.Customer want justification for the above query, why the MT server not being used even 40% of allocated memory. Can someone justify? 

We have a customer who is seeing unexpected changes to a lobby page in IFSAPPS10 - we are looking for options to track changes to this lobby layout.Lobby elements are not being added or removed but are being moved to different locations and dividers/separators are being removed.The history on the overview page only shows the last time the lobby was updated and who it was created by - NOT who it was last edited by.We have checked permissions for lobby editing and there is only a small number of users with the ability to make changes to the lobby layouts.We have also enabled the “Protect Configuration” option in the lobby design page - changes have still been made. We don’t believe that std IFS history logging is possible on the lobby layout.I have used the COMPOSITE_PAGE view to review lobby content in the past, would it be possible to trigger a custom event on edits to the underlying table to send an email or similar capturing the user making those edits?Are there any other options?Man

In IFS Cloud 24R2 document management, How can the visibility of a document folder in the folder navigator be conditioned based on its name or part of its name, along with the company of the logged-in user? for example with this function : User_Finance_API.Exists (substring(Record.FolderName, 1, 2) ,  #UserId#) where the document Folder Name begin with the company_Id

Hi,I would like to ask about the use of the TX5 posting control type (expense allowance) in the context of the Travel Request and Expense Sheet.Currently:While creating a travel request, I submit an advance payment for the employee under the payment section.After authorization, the payment is executed and a voucher of type S is generated with posting controls EP1 and EPX.The entire amount is posted as a liability – I do not get any cost posting for this amount.What I would like to achieve:I would like the advance to be posted as a cost, and from what I understand, TX5 is intended for this purpose.The problem is that I don’t know when or how I can use TX5.I would greatly appreciate any help or guidance on how to set this up and use it properly.Best regards,Kamil  

Hello IFS Experts, in IFS Cloud Aurena page, we can configure Aurena page to add new command group by Page Designer. The user could set up Label/Action/Method...Once the command group by saved/published, it’s not possible to view the properities any more. Only the name/label will shown by click the Content. The user cannot review the value of the Action/Method/Parameters of the command. If the user forgot what he did, he only can know exact action/method of the custom command by debug tool. If he want to revise the action/method/parameters, he cannot edit it based on existing command. The only way is delete existing command and recreate a command. Is it a good desgin in IFS? This brings additional maintenance costs. Can we have a overview page in Solution Manager to review/edit all Custom Commands and related Actions/Method/Parameters? it’s more convinent for users if the customer did a lot of configurations. 

Does anyone know what the maximum number of concurrent users are allowed in IFS Cloud? Thank you.

Hi All,I am facing a problem with FSM6 +PSO. When I try to initialize the dataset on the FSM to synchronize with PSO, iam getting the following error: ProcessPerformRequest: matching perform definition method not found: FieldServiceComponent:Initialize Threesixty(system.string,).Note that before it was working normally.Anybody passed by such problem?  Thanks//

How can I download the installation package of APP10 UPD28?

Hi all,We are having an issue with parts returned back to stock on a Work Order, it automatic goes to “Out of Operations”, I haven’t been able to change it to “In Operations” or change the status prior to returning the part to stock.Is there an option to fix this? For now we’ve used a repair SQL script, which isn’t the best solution.Thank you,Michael

Hello, I have been exploring the new report studio functionality in IFS Cloud 24R2. I was trying to figure out how the dynamic signatures worked. I was able to utilize the Signature function but was hoping to dynamically change the signature based off a condition in Report Studio. In report designer, you were able to pull this in using a SQL statement but it seems to use a DB Image function instead? I tried using the DB Image() functionality but I keep printing blanks. My function syntax is this: DBImage('report_signatures','IMAGE' ,'image_name=IFS.jpg') My question is if I want to utilize the DBImage functionality, how could I use it for static data and columns within a report? For example, if I wanted to change the signature depending who is the salesperson on the customer. I feel like I may be missing something simple but I was hoping to get some direction on this. Thank you. 

Hello everyone,I have a customer who is looking to implement Segtico Certificate to ensure that our auto-generated transactional emails (sent from no-reply@xxxxxx.com) are signed for authenticity using S/MIME.Could anyone point me to resources or documentation on how to integrate signing certificates into our email system? Specifically, we’re interested in best practices for setting this up with automated email workflows.Many thanks in advance!/ashley