IFS Solutions

Hi,I was trying to configure other Task status in ifs cloud, but unable to found any screens related to it.After analysis, I found there is a screen in Service→ Admin-→ Task Status Flow but I was unable to see that screen. I tried logging in with IFSAPP as well but still unable to see that screen. Any idea what needs to be checked?

Problem:   Customer master indicated as customer has WHT implications (say 2%)  When funds received from customer, user use mixed payment for recording payment received.  User notice that this particular transaction did not have WHT implications as this transaction is solely for purchase of goods.  User proceed to delete WHT tax record on invoice details under mixed payment.  However, system did not update change, still restricted amount received at 98%. (net of 2%)  User can proceed to post if user indicate amount received at 98%  The extra 2% will be reflected as a CUPOA (over payment) in the customer ageing account. But when we do this in IFS Apps 10, it works as expected and no CUPOA is created. However, in IFS Cloud, a CUPOA (over-payment) . is created — why does this behavior occur?”

Problem:There is a setting in Company\Invoice\General called “Based discount on Gross amount” meaning that the payment discount is either calculated over the Gross amount (ON) or over the invoice amount ex. tax (OFF). However, this applies to both customer invoices as well as supplier invoices. Currently we have the situation where we have some suppliers calculating the payment discount over the invoice Gross amount and some which calculate it over Nett invoice amount. Needless to say this should be a setting on the payment terms, not a single setting set for an entire company.  Does anyone else have issues with this?

As per current setup, employees have access to their own time card and they can edit/delete time card results from “Time Card” screen. We need to restrict this access so that they should only view their time card results but should’nt be able to change or delete anything, and that access will only be with their managers.Please advise.

Hi All Is there any possiblity to give override region restriction between 2 area for filed technician .

Hi All, Is there any possibility in PSO or FSM where the system will dispatch (commit) a task to a field technician who is already working in a borderline area of one region, if another issue is identified in a nearby location (within 5 km)? In such a case, can the system assign the new task to the same technician working near the border?

Hi,I am trying to write off a manual supplier invoice with the payment reference added, using the Single Write-Off function in the Supplier Offset Proposal. However, when attempting to approve the offset, I encounter the following error:ORA-20105: Invoice.NCFREFMAN: For supplier XXXX it is mandatory to enter a Payment ReferenceI was able to successfully write off the same invoice using the Mixed Payment window. Is there any reason why the same invoice triggers this error when attempting to write it off through the Supplier Offset Proposal window?

Hello,we are getting constant page errors from many pages in IFS, most often when redirecting from one page to another through a reference. We are currently on IFS  A couple of the errors are below:Url (parameters included) = https://*****.ifs.cloud/main/ifsapplications/web/page/SalesQuotation/Form;$filter=QuotationNo%20eq%20'11748877';path=0.995139193.1554979751.172423454;record=KFF1b3RhdGlvbk5vPScxMTc0ODg3Nycp Error stack:Bad metadata error:The card: OpportunityScoreCard does not exist in dictionary! Error: Bad metadata error:The card: OpportunityScoreCard does not exist in dictionary!     at I.getByTypeName (https://*****.ifs.cloud/main/ifsapplications/web/main.c21b8b30e2e5025f.js:242:679741)    at I.getCard (https://*****.ifs.cloud/main/ifsapplications/web/main.c21b8b30e2e5025f.js:242:680703)    at l.hasPreviewAddress (https://*****.ifs.cloud/main/ifsapplications/web/main.c21b8b30e2e5025f.js:242:4489002)    at l.ngOnChanges (https://*****.ifs.cloud/main/ifsapplications/web/main.c21

Community, kindly assist on the SQL query we are building for API method  Inventory_Part_Config_Api.Get_Latest_Purchase_Price()what parameters we should pass to method Get_Latest_Purchase_Price()?Thank you.

We are beginning an implementation ( Cloud 24R1 ) on our manufacturing facilities and struggling to identify the best ways to:track where in the facility a manufacturing tool/instance is located send a signal that a tool is needed and should be brought to a work center along with other shop order operation materialsThese are not small items that can be stored at a work center. It’s typical to have one fixture that occupies a pallet, and for multiple instances of that fixture to be required on a single operation.We are experimenting with connecting a tool to an object which ties to an inventory part. That allows us to store and move it. But how to get it delivered? If we add it to the product structure, we would set it as not consumed - this makes the material line non-reservable and it will not show up for pick lists.How are others handling this type of issue?

Anyone have an idea on why this Int Purch Trans order isn’t flowing though completely? Both sites are setup as internal customers/suppliers. Other orders have flowed through these sites without issue. We’re currently on 24.2.6.  

Hello,is there any way to upgrade reports from IFS Report Generator to IFS Business reporter as IFS Report generator is not in IFS Cloud.Please suggest RegardsPankaj

Hi all,in the Dispatch Console it is only possible to show up to 14 past days.In the Resource Monitoring Gantt I can choose whatever date and timeframe.Is there a way to increase the 14 days in the dispatch console? Thanks, 

Unable to sort, filter or export IAM Sessions per client -> Client Sessions -> IFS_aurena data properly. Please see attached file for details. Not able to export data more then 100 rows.

A Customer Order line can be supplied via project deliverables. In this case the supply code is “project deliverables”. Unfortunately, there is no automatism that automatically creates the project deliverables including structure, similar to what happens in the DOP.The idea is that, for example, the project deliverables is created using a button, linked to the activity of the customer order line and the inventory part of the sales part, including its product structure, is exploded in the project deliverables.If the sales part in the customer order is a configured part, the configuration in the customer order should be used in the deliverable and the configuration bom should be exploded. In IFS Standard the user has to configure twice… in customer order and afterwards in project deliverables as well.

The customer is looking to search integration logs based on the contents of an incoming message. The search screen doesn’t seem to allow to search directly into the incoming data. I am trying to use the fields “Reference Name 1” and “Reference Value 1” for that, but I would have to provide these values in the payload and somehow they would end up in the reference fields. I am looking for tips or documentation on how I can provide values for these two fields and then later search them in the integration logs screen. Thanks,

We are currently experiencing an issue that we believe is a product bug. We have reported this through an IFS Case. In the meantime, we would like to understand the steps for applying a patch update once we receive it from IFS.Could you provide a step-by-step guide on how to apply the latest patch? Specifically, can we apply this patch by replacing the DLL only,or through any easy way or shortcut or we need to run the installer again and complete the installation?We need this information ASAP so that we can plan accordingly.Thank you.

Hi All,When creating a Purchase Order, we would like to filter the PG field (see screenshot) based on the supplier record: The supplier record contains only the PGs relevant to that specific supplier. Filtering the PG field accordingly would ensure that users see only the valid values. This would improve data accuracy and limit the selection to relevant options.  Could you please advise if there is any standard functionality in IFS, or an automation process, that would allow this?Thank you in advance.Best regards,Fatimetou Taleb

We are working with EDI Orders and also intercompany MHS orders.In our customer settings, we have customer calendars, which are useful to enter Dates on which Customers will receive goods (as example, customer want to receive only on Monday goods, than the system will calculate the possible delivery date only on mondays.)It seems, that this function does not work, if the customer order is create from an EDI ORDER Message. Is that a bug, or depends it on the different way of order creation by EDI functionality? Same issue for Backorder Options, they will also ignored for EDI Orders.Is there any way to solve this problem?Thanks for your feedback.Andre

Hi, This is regarding the Swedish Rule for reporting VAT on Foreign Currency invoices of Swedish Suppliers. Would like to know your ideas on the best possible way to handle this. The customer receives the VAT amount in Domestic currency from the Supplier and that amount must be used by the customer for VAT reporting. For example: for a EUR ccy invoice, supplier sends the VAT in SEK amount as well. The customer only calculates the Gross Amount in SEK using the rates in IFS. However, the customer does not know which date the Supplier used to arrive at the VAT in SEK when they send the preliminary invoice. Therefor, there are differences in VAT which the customer today moves into a currency account. Example:Amounts on Invoice from the SupplierGross in EUR        100VAT in EUR              25Total in EUR          125VAT in SEK            250SEK Amounts Calculated by Customer at Booking DateGross                    1000VAT                          275​How the invoice is handled in SEK curre

Hi! I have a Project Connected to my Request in NGSM. I’ve created a Work Request Task and issued Material against the Request Work Task, I was expecting to see the Material Cost of this on my connected Project but can’t.  Any advice getting the costs to appear on my Project from my Request would be appreciated. I’m assuming there’s a posting control(s) that I’m missing? 

I have uploaded XML supplier invoices with attached path to image (PDF)Yet system fails to retrieve the file with below error when load invoice image job is executed Have any of you successfully able to fetch the image from file share location ? if so where file share is defined and was it required any repository setup .

We have created a simple navigation link with Navigation from Active Work Orders to Work Tasks in the standard View command groupThe command works perfect in CFG and UAT, but in PROD the settings above takes us to  page/WorkTaskSales/List instead. The url for my browser in other envoronments looks like this when the Work Task page has been opened:web/page/WorkTasks/List;$filter=WoNo%20eq%2010679460;path=0.1531594057.655302546.973537261.2023108696 In prod it also contains WorkTask/List and my WO(s) but also much more…. web/page/WorkTask/List;$filter=WoNo%20eq%2010679460;path=0.1531594057.655302546.973537261.1896085532.eyJmIjoiL1BhZ2UiLCJnIjoiV29ya1Rhc2siLCJpIjoiTGlzdCIsImEiOiJ2aXJ0dWFsLTEiLCJiIjoiMTg5NjA4NTUzMiIsImUiOiJXb3JrIFRhc2sgU2FsZXMgTGluZXMiLCJoIjoiV29ObyBlcSAxMDcwOTU2NSBvciBXb05vIGVxIDEwNzA5NTg0IG9yIFdvTm8gZXEgMTA3MDk1NTQiLCIkZmlsdGVyIjoiV29ObyBlcSAxMDcwOTU2NSBvciBXb05vIGVxIDEwNzA5NTg0IG9yIFdvTm8gZXEgMTA3MDk1NTQiLCJkIjp0cnVlLCJjIjpmYWxzZX0%3DThe same settings works as expected w

This topic explains some techniques that can be used to find out what is causing problems with your middle-tier, for instance Connect message problems, security issues, slow running system, etc.It has been created mainly for IFS Applications 8 with IFS Middleware Server  but it should be possible to apply techniques listed here to IFS Applications 9 as well. Some of the areas like Monitoring Console could look differently or have more functionality. Log files should be stored in similar locations as well.In general, in order to figure out where to look for problems, you have to understand which part of the system is involved. Is the middle-tier involved at all? The process where you have problems, is it a background job (Batch server involved) or a synchronous call? Is the client doing a direct call to the middle-tier or is the database invoking methods in the middle-tier (using the PL/SQL Access Provider)?In addition to the tools described here, IFS Solution Manager can also be used t

Hello Community,Is there a way to enable more detailed logging in IFS to trace all incoming API requests — including failed or incomplete ones?Currently, I only see entries in the access logs for successful connection requests.Example: Out of 16 calls triggered from Boomi, if 2 return “connection refused”, I don’t see those calls captured in the access logs. Similarly, API calls that eventually time out are also missing from the logs.other 14 calls were logged well with 200 status.Question: Can IFS be configured to log these failed/blocked/timeout API attempts as well? If yes, what settings or configuration changes are required to enable this level of detailed logging? Any guidance or best practices would be much appreciated.NOTE:- this is for IFS10 applications