IFS Solutions

We have an issue with 23r2 and it seems like it’s connected to the BPA/workflow engine spinning off and cause odata user session hanging forever in active state and consuming cpu load.The Active sql session are running the belove sql. It dosn’t happen all the time but 10 - 20 times pr day. We have seen this issue now at 3 different production environment runing IFS 23r2s03 and su05SELECT A.concat_order_refs, A.order_supply_demand_type_db, A.order_no, A.line_no, A.rel_no, A.part_no, A.contract, A.source_info, A.line_item_no, A.project_id, A.date_required, A.order_supply_demand_type, A.status_desc, A.qty_supply, A.qty_demand, A.qty_reserved, A.qty_pegged, A.projected_qty, A.plannable_qty, A.proj_not_res_qty, A.plan_not_res_qty, A.proj_not_peg_qty, A.qty_short, A.plan_not_peg_qty, A.proj_not_res_or_peg_qty, A.plan_not_res_or_peg_qty, A.co_plannable_qty, A.condition_code, A.project_name, A.sub_project_id, A.sub_project_description, A.activity_no, A.activity_description, A.activity_seq, A.l

24R2.  I have a Shipment that resulted from one Shipment Order where both Sender and Receiver of Type = Site.  I used the Create Consolidated Pick List for Shipment process to try to create pick lists by Storage Zone.  It does not create any pick lists, but the background process also does not fail.  If I use Customer Order instead of Shipment Order, same lines, same process, the pick lists are created.

Hello!I have recently shared the below in Supply Chain but would like to share here too.If anyone has any experience using IFS with POS systems it would be greatly appreciated to hear how you got on setting up and how cohesively your process works with the integrations.Our company is a manufacturing business but the other half of our operations are Retail/Sales based.  We carry out a high volume of varied sales transactions with about 45 different forwarders etc, and are yet to hear if anyone has used IFS for a similar purpose?Thanks :) 

Hi,is there any option reserved item in a shop order into a handling unit when I need to pick the reserved items to the workstation within a single handling unit?Thank youAnna Vojtová 

We can’t understand the price in the supplier purchase price list when we set up a price convertion factor in the supplier for purchase part. Example 1: Price setup in the supplier for purcahse part (CORRECT RESULT)Purchase Part with a Price of 10£ Price Covertion Factor = 100 When we run a Price comparaison for a quantity of 1 PCS, we get the price = 0.10£ =10$/100 whitch is CORRECT. Example 2 : Price setup in the Supplier Price list (WRONG RESULT) The problem here is when we open the “Supplier for Purchase Part Price Lists” overview page below, we can’t understand the price, because it shows a unit price of 10£ and there is no information that a price convertion exist!This is very problematique because a wrong price value can be used when purcahse pricing are reviewed. As a suggested solution:We should at least add the Price convertion factor info to the “Supplier for Purchase Part Price Lists” overview page Also having a calculated price using the price conv factor in a new field wo

Is it possible to connect a list of suppliers to a Project in APP10?

Hi All, I tried to do some page configurations related to MWO. Then I saw that there some entities in “Apps for Page Designer - Service Engineer” which cannot be seen in “Entity” page or “Entity Configuration” page. As an example “OnlineEventLog” entity seen under “Task Events”. Cant we do any page configurations associated to those entities?  TIA.

Hi,We have a requirement to send multple values in an attribute in perform definition“role” : “ENGINEER, CONSULTANT”The above attribute should insert 2 records under role table, Do we need to use a hierarchical query or xml query to perform insertion 

Hi,I created a purchase order authorization rule, but schedule orders are also triggered. Is it possible to exclude schdule orders or allow users to add new purchase order lines and trigger purchase order authorization again?Thanks.  

We recently upgraded to 24R2. At the login screen there’s now a background picture on the left side - is it possible to change this?

We utilize Cloud 22R2 and we utilize logical printers for certain reports.  When we have these print jobs go to a few specific BizHub type printers the local printer is requiring the selection of paper size.  Is there a setting somewhere within the Cloud Logical Printer set up to select paper size to be letter?   

Hi,Is there a way to print an address without the blank lines.  I am producing an email which includes the delivery address but looks un tidy because of the blank rows in the address.  I am using an event  with plsql code. Thanks

Hi Experts I would like to understand why my screen not displaying the “Valid Data Processing Purpose” checkbox & menu?I’m trying to find the menu as I see from a tutorial: Note: I have tried to set up the Personal Data Management configurations such as Data Subject, Anonymization Setup etc. But I think I need above menu to proceed further.

While utilizing the MRP Action Proposals I do not see a Supplier showing up in the the “Supplier” column for many of the different MRP Messages.  For example, I have an Inventory Part with one supplier up on the Supplier for Purchase Part page, and when MRP runs the Action Proposal says “needs orders” but the Supplier doesn’t show up.  If I right click and select the “Follow Up” option the correct Supplier appears in the Purchase Requisition Lines, which is a good thing, but why doesn’t the Supplier automatically show up (as a suggestion) in the Action Proposals page?  Is there a setting that I may be missing to have the Action Proposal indicate the Primary Supplier from the Supplier for Purchase Part page?  

Is it possible to add a component description to the tree view using the configuration (page designer)? 

Hi, we just made the leap from IFS MRO to IFS9 (huge jump).  In the IFS9 help it seems to say that when a WO is in released and the operation is released you should be able to do a RMB on the operation line and finish that operation out.  However we do not seem to get any status for the operation other than Release (when WO is released) and then Cancel.  When we RMB the close out is never an option.  Is there some other setup we are missing to allow this to close out this way?  We can finish the ops from the header when the WO gets Finished.  BUT we need to close operations 1 at a time and not all at the same time.  Thanks for any insight!!!

is it possible to create PO auth routing based on Commodity Code/Group.?

Hi,The IFSCloud application is sending an unmanageable number of SFTP reader requests to the external SFTP server. Is it possible to reduce the frequency of SFTP reads in the IFSCloud SFTP Connect Reader? If so, could you please advise on how to adjust the request frequency?Thank you for your help and support!Regards,Mahesh 

I would like to apply a portion of an amount of advance invoice on customer invoice.So I did a customer offset on advance invoice and CUPOA and i have the following error message “advance invoices are not allowed”. 

When you create an advance invoice for a customer order, the advance payment is automatically offset with the final invoice is created. However, if the advance invoice has not been paid at the moment the final invoice is created, the advance invoice is not offset and the final invoice will invoice the full amount. You then need to create a credit invoice for the advance invoice and offset it with the advance invoice. Is there a way to offset the advance invoice with the final invoice, even if it has not been paid yet? Both the advance invoice (e.g. 30%) and the final invoice (70%) should be open. I know that stage billing can be used as an alternative, but the downside of that is that it posts revenue when a stage billing is created. But no costs are created. Therefore, we don't want to use stage billing. 

Hi, I want to send a data file from IFS Cloud to a Google Cloud Service Bucket using their REST endpoint. The google rest endpoint is authenticated via the OAuth 2.0 JWT mechanism, where the client has to create a signature using the given private key and send it to Google for authorization of the request. In IFS Cloud routing addresses, only REST Client ID & Client Secret Authentication (Basic Authentication) is supported, not JWT. Is there another way to authenticate using JWT in IFS Cloud? Best Regards,Charitha

HI,We have several customers which are in purchasing organisations.Until 2025 the invoice was sent to the purchasing organisation via EDI.And the very same invoice was printed and sent to the customer by mail. We wondered whether it is possible to send the invoice via EDI to the purchasing organisation and additionally via einvoice to the customer? Is there a way to use both message classes at the same time? BR,Alex   

Manual spreading error in project budgeting and forecasting. Is this a known issue? Manual spread in 2025-06.  Amount reallocated to 2025-04 after saving.  

Hi,After upgrading our environment from version 23R2 to 24R2, we can no longer see scheduling under the service and cannot navigate to PSO. Do I need to make any changes to the permission set?

HiWhen I use Calculate Master Schedule Level 1 with a specified part number, it successfully creates a Distribution Order.However, when scheduling it without a part number, it should automatically consider part numbers based on the site, but no Distribution Order is created.How can we resolve this? Please explain about calculate master schedule level1.