Hi,

In the documentation, IFS states:

“Tags with serial information can be automatically created on items. This happens if the serials have been reserved on items, and once the purchase order or shop order is fully processed and the serials are received into inventory. Tags with serial information will be created as serial objects, once copied to Equipment.”

However, I am really struggling with this. My part is serial-tracked. I have:

• created a material plan with supply from a shop order,

• reserved a serial number,

• created and received the shop order,

• and shipped the item line.

But when I use Copy to Equipment, nothing happens and the tags remain blank.
When I try to assign a tag (without a serial number), the system shows the following error (see picture).

The item is already shipped, and the item in the project deliverables is marked as completed.

Can someone please help me with this?