IFS Solutions

I’m encountering the following error when trying to log in to the customer use place environment via the Scan It app:"An error has occurred. Exception of type 'android.content.activitynotfoundexception'  was thrown"All the necessary Wadaco client settings have been correctly configured, and the required permissions are granted for my user. Additionally, I have downloaded the latest version of the IFS Scan It app from the App Store.I’d appreciate it if you could provide a resolution or guidance to resolve this issue.

Hello,I am trying to trace values before and after a super(...) call using Trace_Sys.Message, like this: Trace_Sys.Message('BEFORE super: old=' || oldrec_.rowstate || ', new=' || newrec_.rowstate);super(objid_, oldrec_, newrec_, attr_, objversion_, by_keys_);Trace_Sys.Message('AFTER super: old=' || oldrec_.rowstate || ', new=' || newrec_.rowstate); However, I’m not sure where to view the Trace_Sys messages. IFS Cloud 24R1 doesn’t seem to have a Debug Console.Could someone please show me where these messages can be found in IFS 24R1? If possible, I would really appreciate a screenshot for clarity.Thank you in advance for your help! JL 

I would like to use the notify me app, I have it installed on my mobile phone I can log with my credentials, I do not know if there is something I need to do on IFS Cloud side. Thank you  Christophe

Hi all, We got the following error message when updating the budget on SOW Production management screen.See attached screenshot. Can anybody help. Regards Christophe

Hi Community,Does any one know how to navigate from one cell to another vertically.Ex: Project Activity Progress needs to be manually updated. I am trying to find how can I use the keyboard to move to the cell below my cursor. Usually down arrow key takes you, but in Aurena that doesn’t work. Especially for a data entry person like (finance / AP / Accounting) this is going to be challenging without  a keyboard shortcut.Version Apps 10 Upd 15. Thanks in Advance!Malik

Hi, Scenario:We have an employee not working on a set schedule and project time reporting.Reality could look like working 10 hours on a Monday, 4 hours on a Thursday and then not working again for two weeks.   I’ve tried different schedule scenarios and Time Base, Time Registration Base, Rule Types, Parameter List, Wage Codes – you name it. No matter what I do we can’t seem to get more hours than 8 to Results (unless I change Work Hours Sum in Day-by-Day schedules) while reporting 10 hours project reporting. We want this employee to be able to report his project time without having a set schedule with already defined hours. Is that even possible? We want the project reporting hours to match the hours going to Results. If possible, what needs to be done to set this up? This Employee is not entitled to Overtime compensation. /Anna

Hi Team, Is it possible to invoke IFS Cloud aurena pages from External system. At high level the user will login to external system select a record (customer, address) and click on link to IFS Cloud aurena page to raise a new service request. Expectation: IFS cloud ‘Create new request’ should open up with prefilled data say customer and address details. The user will then submit the page after adding few more details.

Hyperlink is not appearing in web client, but it is appearing in Smart Client on a certain screen.CC EscalationsSmart ClientWeb Client When loading a different screen the hyperlink shows up.Financial EscalationsSmart ClientWeb Client Does anyone know what might the issue be?

question on behalf of my accounts team, how do we get the customer to pull through on customer invoice postings analysis as per below screen shot  

GL updates not updating from used to actual costs

Hello All! Has anyone ever used IFS alongside any point of sales applications such as Shopify? We are a manufacturing business but the other half of our operations are Retail/Sales based. Would be useful to hear if anyone has had a similar experience, and how they managed to get set up :) Thanks!

Hi we are looking into standard lead times automatically being added to promised dates when entering Customer Order Lines.Currently, even if the Expected Lead Time has a value, the initial Promise Date will still be sysdate. We do get an informational text stating that the suggested date should be sysdate + Lead time, but it allows the line to remain at sysdate.Based on what we read from other forum posts, it seems like this is the opposite to how standard practices work, but we are not sure why our system allows this. Why does the first promise date (during new line creation) not automatically include the Expected Lead Time?

Hi,   Is there anyway to default this (see yellow highlight) as FALSE - “Create Quotation  in Released Status” when creating a Sales Quote from a Business Opportunity? I know it’s possible to do this for Customer Orders from the CRM Basic Default Values but can’t see an option for Quotations. I always want my Sales Quotations to be created in a Planned State. Can’t see anyway on CRM Default Values or Site Settings to change this have I missed something or is this a limitation?   ThanksTom

 This error appears in the POSTING CONTROL DETAILS window when editing Requisitioner Id.  Error while serializing contents.This error happens when the server cannot serialize the data to be sent to the client.A common cause is that one attribute's length exceeds the defined maxlength in the projection.To find more info, open Log Window or Debug Console, refresh and then check Network Tab in DevTools. In the response there can be more detailed information about the exception.Url: 

Hello,How to check in IFS the work in progress in the previous period? Current production in progress is easy to check, as there is such a report in IFS, but for the previous period there is not.  

Hello dear IFS Community, I was wondering if there is a possibility to link a sales part to a customer. Our issue is as follows:We are creating a new part number for an existing product that will be updated. Some companies have a very long and complex process of adding our new part number to their system and will therefore keep buying the old version for a while.  Is there a way that we could sort of “phase out” the old Part number for most customers and still allow a few to order it? Our workaround would be to enter a “replacement part” in sales part and every time a customer has to order the older version we would have to manually remove and re-enter the replacement part.  Any ideas are more than welcome! Thanks :)OBS: We are on APPs10

Hello I’m getting a weird error which I can’t fix.On IFS Cloud 24r1, I added a command Execute Action on Non Conformance Report page.The action is a custom one on a custom oracle package, referenced into IFS throught metadatas.So I can pick the package / action on the NonConformanceHandling Projection. When I click on the command, I got the following error : NonConformance/Form (server error)Illegal operation.Server stack trace error(s): Client Warnings are not supported for the action [Cf_Release]. So 'X-IFS-Accept-Warnings' request header cannot be set to 'true'.Method: POSTUrl: /main/ifsapplications/projection/v1/NonConformanceHandling.svc/Cf_ReleaseResponse Code: 405 - Method Not AllowedThe InitAndEstimate action works fine, i

Hi Experts, We are planning to upgrade IFS to  24R1 soon to utilize new AI capabilities in user experience (IFS.ai Copilot:) . My Questions,  Should I pay additional subscription for AI services ? Should I enable new components (fndgpt etc )  in solutionset.yaml ? Thanks,Rohana 

We are experiencing an issue with IFS where customer orders are being placed on credit hold during shipment completion by the logistics department, preventing them from closing shipments. Our standard procedure is for credit limit checks to occur during order release by customer service, followed by credit team review and release if necessary.Recently, however, logistics has reported frequent instances of orders being blocked upon attempting to complete shipments. Could you please confirm if there are specific settings within the customer setup that determine when IFS performs credit limit checks and applies credit holds? Specifically, are there any settings that could trigger these checks during shipment completion?Following was set up in basic data and only credit checks at order release and not in any other points Thanks

Hi All,We have followed all the steps in BelowPose as well as the technical documentation.https://docs.ifs.com/techdocs/21r2/020_installation/400_installation_options/010_data_management/030_data_migration/ However, after logging in, we are encountering a blank white screen.  Could you please advise on how to resolve this?

Hi, We discovered an issue with a RMA of an order line of a serialized part. (We work in IFS-cloud)We sold a serialized part which now has been returned and we need to dismantle into components (some of them serialized too).The RMA was received into arrival and now that we want to identify the Serials before moving it to stock, we get an error “The current position Xpart_noX, XserialX is issued.I think in this case that the RMA is connected to a CO line that has a serial delivered to it, should recognize that the serial part is being returned and not asking for a new serial or saying that the serial is not possible to return.Do you guys have an idea why would this be happening or/and a workaround to solve the issue? Thanks in advance.

Hi Guys,When it comes to App 8 Setup IFS connect, we have option to setup SFTP_readers Yet there is NO option to select sftp in routing rules What is the reason behind this?, Can I use location type routing FTP with both SFTP and FTP readers ? 

Hello,We are currently facing an issue where the MPL voucher has a balance in Parallel currency and as a result it is impossible to update the MPL voucher to the GL.  IFS Version – APP10 UPD11PO created in currency EUR for an inventory part. Accounting currency of the company is USD & Parallel currency is NGN (Nigerian Naira).Parallel currency base for the company = Transaction Currency.GR done & inventory transaction has been transferred to Finance. MPL voucher stuck in Voucher Entry screen with Not Approved state. When you try to Approve you get the error “Voucher with status approved must be in balance”. As highlighted below there is a balance remaining in Parallel currency. Appreciate if anyone could advise what is the best way to fix this issue.

iPhone users get an error message “User or password invalid” while trying to log in using FaceID but using the same credentials entered manually users can log in to the application. 

Hi All,We have situation where  executive management board travels frequently and uses their credit cards for all travel-related expenses.The Travel Group, located within the Finance department, has been tasked with handling all expenses for the top managers.However, since the credit cards are set up as reimbursable, the Finance employees, who have access to some employee data, cannot see the transactions. This presents a significant problem for us.Currently, we have assigned the credit card to one employee in Finance, but this means that all expenses for top management must be handled by this individual, which is not ideal.We are looking for a solution within IFS that allows multiple employees to manage expenses and credit card transactions for others.Could someone advice how to handle this situation.