IFS Solutions

Hi, We have a business requirement to import attachments (all doc formats and JPEG, PNG, JPG, etc) into IFS Cloud work task template, functional object from an external non IFS system application. We came across FsMig Tool (File Sharing Migration Tool) which is used only to import attachments from IFS Applications to IFS Cloud. is there some tool or any better way to import attachments from other systems to IFS cloud, open to suggestions.

Hi All,For IFS Cloud Remote installations (specially air gapped) from which version onwards does IFS Installer support OCI repositories for Helm Charts?

Hello everyone,We have had a problem with the outbound messages since the update to FSM 6 Update 31. When we reprocess the error messages, after clicking on the ‘Reprocess’ button and after a short wait, a popup appears that covers the entire right-hand side of the screen and cannot be removed. Only after the page is reloaded is this popup gone.It was noticed in our TST system, all areas of the outbound messages are affected. We have tested with various error messages, which all lead to the same result.The problem can also be seen in the screenshots I have attached.Product Version: FSM 6 Update 31 See the screenshots attached with a step-by-step guide on where to click:1. Click on Outbound Messages - Billing2. Click on Filters3. Click on Errors in outbound messages billing4. Click on any Message ID you want to reprocess5. Click on Reprocess6. Wait7. See the Popup on the right side coveri

Hi,We need to give a solution to one of our clients (Using IFS Cloud), who want to account for the lease modification under below changes to the lease contractLease Contract SampleVersion 1 –Lease Period: 11/1/2021 to 5/31/2027Incremental borrowing rate as at 01 April 2018: 16.44%Monthly Effective Interest Rate: 1.28%Lease Payments: Beginning of period              11/1/2021 to 11/1/2024        160,000              11/1/2024 to 5/1/2027            184,000            Version 2- ModificationLease Period: 5/1/2024 to 4/1/2034Incremental borrowing rate as of 01 April 2018: 10.15% (from 5/1/2024)Monthly Effective Interest Rate: 0.81%Lease Payments: Beginning of period              11/1/2021 to 4/1/2024        160,000              5/1/2024 to 4/1/2026           291,667              5/1/2026 to 4/1/2028           326,667              5/1/2028

Running IFS Cloud 24.2, remote deployment, we have in the oracle alert log noticed deadlocks related to time reporting.There can be handful per day and we have not found a way to reproduce the error and provide a testcase. From alert log:    ORA-06510: PL/SQL: unhandled user-defined exception    ORA-06512: at "IFSAPP.TIME_PERS_DIARY_CALC_API", line 967    2025-03-19T15:15:30.505585+01:00    ORA-00060: Deadlock detected. See Note 60.1 at My Oracle Support for Troubleshooting ORA-60 Errors. More info in file … Extract from related trace file:    ...    *** 2025-03-19T15:15:28.435427+01:00    *** SESSION ID:(3084.46836) 2025-03-19T15:15:28.435435+01:00    *** CLIENT ID:(xxx) 2025-03-19T15:15:28.435438+01:00    *** SERVICE NAME:(xxx) 2025-03-19T15:15:28.435440+01:00    *** MODULE NAME:(Time_Card_Employee_Handling_SVC) 2025-03-19T15:15:28.435442+01:00    *

Hi peoplesOur IT security team don’t want to set up a trusted location for Business Report Writer reports. Apart from using Business Report Execution Server is there another work around without having to create trusted locations? ThanksGT

Hi Is there a way to set the Qty to be inspected on the P.Req or PO lines instead of at receipt or on the part? We purchase quite a lot on the No Part Lines tab as a lot of the purchases are a once of unique purchase that is directly issued/consumed by our projects. Some of these parts would need to be inspected by the engineers who are doing the P.Req and POs. They want to set the line to be inspected when doing the P.Req or reviewing the PO before release. Is that possible?

I manufacture parts that re then stored on a pallet, or in IFS speak, a Handling Unit.  But when I go to ship the items on a shipment, it appears that I need a master or parent handling unit  before I can attach the handling unit line items to the shipment handling unit structure.  Why cannot I just reference the handling units of the parts to the shipment. For example, I may have part 22047 in 2 different handling units (603 and 604).  When I create a shipment, its forcing me to add a “parent” handling unit (“Truck”) so I can then attach handling units 603 and 604. It seems and unnecessary step that I have to add already created handling units to a master handling unit on a shipment.

The description of the relevant part from the Part screen is inherited as the description of the Serial Object when a Serial Object is created (Service > Equipment > Serial Object > Serial Object). Once the object is created, the description can be changed in the Part and Serial Object screens.If the description of the Part screen is changed for a Part then the Description(s) of the corresponding Serial Object(s) is/are changed accordingly. But not the other way round. The Description of the Serial Object can be changed. Lets say we amend a Serial Object with a different description and then for some reason we decided to change the description of the relevant part in the Part screen. Once the description is changed, the description of the Serial Objects (all connected to the specific part) will be overwritten.Therefore it feels like there is a gap in this function. 

If a catchall exception is generated, then below exception task is not visible in PSO?1. Invalid fixed resource2. Invalid activity location3. Invalid activity status Also let us know the meanining of above exceptions. 

Hi Experts,I have an issue when I run the capability check for project connected customer orders. I think this was supported until 21R1 but found below community post that indicate this is no longer available from 22R1 onwards.But not sure whether there were any other information on this but when I run to perform capability check on non project connected customer order it works fine and then when I connect that customer order line for a project activity, dates suggested by the capability check is getting moved back to the original date alone with below message. But I cannot run the capability check again as it shows as “No commands available”

New to PSO, I’d welcome some feedback on a burning question that I have. I apply my appointment template to a district, and it contains my slot usage rules. In this district, resources who work in the district have varying sizes of working area. Is the slot usage calculation, and capacity consumption derived from all the resources within the district, OR only from the resources who can attend the appointment request because their working area allows it. 

Hi IFS Community Team,I am looking to be able to GET a Resource’s status (i.e., whether they are considered logged on or off by the DSE) via the PSO RESTful gateway.I have looked at the Swagger docs, interface guide, scheduling schema, administration guide etc and it doesn’t appear that this is possible.Please can a member of the team advise whether this is possible? Or if I have missed something?Thanks in advanceBen

Hi everyone,When we assign unplanned activities to a person using the mass change function, the activities sometimes jump back to the unplanned area. In some cases, a portion of the activities remains assigned to the resource, while others do not.We also noticed that the resource preference is set to 1, and despite that, the change often takes a long time to process – only to result in no visible update.We checked the travel times but they are okay. Hope someone can help!

Hello Expert, I am new to IFS PSO, and I was going through the functional guide “Scheduling Concept - Introduction”.As per my understanding, that we can set Schedule quality in IFS PSO System. My question is, where can i maintain the value for the schedule quality? Is there is any specific parameters for schedule quality?   Regards,Bharathraj

We recently discovered that a user received a PO line and then changed the PO line amount afterward. I was surprised to see that IFS allowed this, as I expected the system to lock the line once a receipt was processed. As a result, we now have a mismatch: the vendor tab reflects the updated amount (6,980), but the GL still shows the original amount (9,040), which makes sense since the financial postings were created at the time of receipt. My questions are:  Is IFS supposed to allow changes to PO line amounts after a receipt has been made? If so, how can we prevent or restrict this in our system to avoid financial discrepancies?  We’re using IFS Apps 10. Thanks in advance for any guidance.

Can we recognize cost of good sold when the actual delivery has not done, but a stage billing invoice has created ?

Cloud 24R1 - The need is Supplier Request document attachments to be brought over to the Supplier record when created from the Supplier Request.I tried creating an OCT as per the screen shot. The Supplier_ID key does exist in the SupplierRequest, but I think it's not working as it's a populated field instead of a Key field. When I run the test, it states it has “passed” however the Source Key populates with REQUEST_ID, not SUPPLIER_ID.Any solution here? Or not a feasible solution? 

Community, Got this error, see below screenshot for MRP run. does it mean the PR generated by the system over the system allowable limit? i.e. 9999? How to fix this error? Thank you.

Hello -We are on apps10 update 25.  We are looking to use the advance customer invoice to bill our customers a prepayment amount.  I have been through all of the posts and see that the instant invoice has a check box to make it an advance invoice.  Then at some later point, the final invoice can be connected to the advance invoice.  I can not get the advance invoice to post so I assume I am missing some setup steps. Create collective vouchers is using IP19 but can not create due to unspecified errors. When I print the instant advance invoice, it is coming through as an invoice type of INSTINV with an invoice series of II.  I think it should come through as invoice series AD.  Also, the RMB from the instant invoice to select advance invoice is not available.  Does anyone have some guidance on how to setup the basics to use the advance invoice?TIA

Windows Management Server: Win 10Middleware Server                      : Ubuntu 22.04 LTS Server edition in VMDatabase                                        : Oracle 19c on Windows Overview:Explorative build on laptop to identify steps/procedures before On Premise/CloudRemote deployment of IFSCloud 22.1.4 Issue:Ifscloud remote deployment dbinstaller ora-errors few resolvedFew remaining. Steps:Database created and configured per below guidelineshttps://docs.ifs.com/techdocs/22r1/070_remote_deploy/010_installing_fresh_system/030_preparing_server/107_oracle19c_windows/Run ifscloud database installation throug

Hi All, When we create a new command in Command Group in My Work Details page via Apps for Page Designer, the new command appears under “Actions” in Work Details page in MWO (right side in the second image). But in Work Details - IFS cloud (Apps for Page Designer) the commands are in together (first image). We cannot see any pattern there. Is there any way to get created command to the top row in MWO app instead among Actions?   TIA.

We’re working with a client who wants to implement the Service Management module in IFS Cloud, but wants to use it in combination with the Service Module Work Orders. When we have a released Service Request with linked released Work Tasks, is there any way of converting the Work Task into a Work Order, or, as an alternative creating a Work Order and then linking it back to a Request in Service Management.We can create Requests in Service Management and Service/Work Requests in Service there appear to be links between them.Is it a case of we’re going to need to chose between one or the other or is there some way of being able to link the two together?

Community, Normally we do service contract invoice plan we could utilize the IFS periodic invoice parameter, but now we have a customer that would like to invoice Immdeiate, 80 days from now, 200 days from now, which is not periodic, how to make this happen in IFS service contract? We don’t see any option could do this?Thank you.

Morning, Anybody know if it is possible to block transport task/Inventory movement, accord to company/site? We don’t want our users to a site that is not part of the same company.IFS version: 24.2.4 Thanks, Gianni Neves