Unblock invoice lines

Handle Blocked Customer Orders?

Hi ​@Amanda J ,

If you are referring to the ‘Invoice Blocked’ lines, you can find them in the Customer Order Lines page, and search by this field.

Regards,

Pilar

Hi Community,
the original question still remains unsolved: “ How to UNBLOCK customer order lines” so that they can be invoiced?

Hi ​@tipifi, ​@Amanda J,

Again, if you are referring to the customer order lines with ‘Invoice Blocked’ = Yes, in order to unblock you just need to edit the line and set the toggle to ‘No’:
 

Hope this helps!

Regards,

Pilar

Hi , thanks - what a simple answer. Funny enough this is not shown anywhere in documentation. Thank you

Hi ​@tipifi,

There is a section in IFS Documentation “Block Customer Orders from Invoicing”  that details how to block customer order or order lines to be invoiced. Also, field description details the purpose of it:

Happy that I could solve your doubt!

Regards,

Pilar