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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
N
Do Gooder (Partner)
NagarjunaDo Gooder (Partner)
asked in Finance (Financials)
Manual Supplier invoice error

Hello Friends, I am getting this error while booking supplier inovice.Please help me  

581
R
Hero (Employee)
Y
Do Gooder (Employee)
YuwinDo Gooder (Employee)
posted in Assets (Asset Management)
Customer and Service Contract information not displayed in Work Orders created from PM Actions

When Work Orders are created for PM Actions, either via the ‘Generate Work Order’ option on the PM Action page or through Calendar Generation, the resulting Work Order does not retrieve or display the Customer and Service Contract information from the originating PM Action.  Currently, this information is only transferred to the Work Task level.  As explained by R&D, this behavior is by design, since the PM Grouping function allows the creation of a single Work Order that may include multiple Customers and Service Contracts. However, we would like to request an enhancement from R&D to improve this logic so that when no grouping across multiple Customers and/or Service Contracts is involved during Work Order creation (from PM Actions), the system should fetch the Customer and Service Contract information directly from the related PM Action.

602
TLAKLK
Hero (Employee)
C
Hero (Partner)
CorGreggBHero (Partner)
asked in Document Management (DocMan)
STEP_REJECTED_NODOC How to send streams message to person who started the Approvals

In Apps 10, I have an Approval Routing set up on a Change Request.  I have events set up to notify the next Approver (via Streams Message).  I also want to set up an event to Notify the person who started the Approval Routing when a Step is Rejected.  I have a Streams Message based on the Event STEP_REJECTED_NODOC, but I cannot figure out how to add the originator of the Approval Routing on the Streams Message I can add an individuals name to the To: Field, but multiple people will be creating Change Requests.Is there a way to add some logic in the To field to get the persons name from a field on the Change Request (Example - Created By) and then when the Approval routing is rejected, it will send the stream message to them?

130
C
Hero (Partner)
C
Do Gooder (Partner)
CovMayurJDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Cloud 23R1 - Crystal report setup error

Hi all,I'm getting an issue for 23R1 crystal installationInstallation parameters are as below,OS version: Windows server 2019Oracle runtime client:    19.3 - 64 bit - WINDOWS.X64_193000_client_home   19.3 - 32 bit - NT_193000_client_home.zip   (both tried)Java: version "1.6.0_45" Java(TM) SE Runtime Environment (build 1.6.0_45-b06)SAP: 1. SAP Crystal reports runtime engine for .NET framework (32 bit) - 13.0.121494         2. SAP Crystal reports runtime engine for .NET framework (64 bit) - 13.0.303805    Microsoft:    Microsoft visual C++ 2008 Redistributable - x64Microsoft visual C++ 2008 Redistributable - x84Microsoft visual C++ 2010 x86 RedistributableMicrosoft visual C++ 2013 Redistributable - (x86)Microsoft visual C++ 2015-2019 Redistributable - (x64)Microsoft visual C++ 2015-2019 Redistributable - (x86)IIS: 10.0.17763.1     IFS Cloud DB: 23R1 Setup done according to the guideline,https://docs.ifs.com/techdocs/23r1/070_remote_deploy/400_installation_options/005_operational_reportin

176123
maheshmuz
Hero (Partner)
Darshana Herath
Hero (Former Employee)
Darshana HerathHero (Former Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
IFS Coud - PSO - PKIX path building failed

Hi All, I installed IFS PSO (v6.14) as a standard installation.Created a self-signed certificate from IIS and configured IIS and PSO is working with the certificate. Then the certificate was added to IFS Cloud(24R2) through ‘ifscloud-values’ file as explained it a KBA. Any Idea on this ?    ERROR - 1Validating IFS Cloud callback URL failed. Error message was: PlsqlapServer.ERRINV: ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending dataCaused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetCaused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderExceptio. If this is an external URL which can be accessed only from IFS Optimization server, it cannot be validated using the configuration assistant.

744
L
Do Gooder (Partner)
T
Do Gooder (Partner)
tashahDo Gooder (Partner)
asked in Products (Manufacturing, Products, Engineering)
use the Shop Floor Workbench through Bar code scanner to report the operations

Hi Team, Is the standard functionality available to use the Shop Floor Workbench through Bar code scanner. For example, starting the clocking or stopping the clocking using Bar code.

1127
G
Do Gooder (Customer)
B
Sidekick (Customer)
BEYJASONCHANSidekick (Customer)
asked in Finance (Financials)
Scrap Cause missing on a Scrap In inventory transaction

Noticed an error in one of the transactions within the Distribution and Manufacturing Posting Analysis. Upon reviewing the transaction details, I found that the 'Scrap Cause' field was left blank for some reason.As this is a mandatory field, users must enter a Scrap Code/Reason; otherwise, or else the system should block the process. Even if an invalid scrap code is entered, the system typically prompts an error message stating, "The Scrapping Cause does not exist." and prevents the transaction from proceeding.I attempted to reproduce the process and see if I could create a similar transaction but not success. It means the IFS is functioning properly.Given this, I’m trying to understand how this situation could have occurred. Does anyone have any insights on how the the end users might have bypassed the IFS validation and managed to create a transaction without a Scrap Cause? Thanks 

1576
J
Sidekick (Employee)
Yoda Sebastian
Do Gooder (Customer)
Yoda SebastianDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Over Production 24r1

Hi new in 24r1 SU4When approving/receiving a Shop Order where we receive more than the planned lot size, we get this "error."The material lines look like this: For the inventory part:This worked in 22r2. What am I missing?

493
Björn Hultgren
Hero (Employee)
P
Do Gooder (Customer)
pav3woDo Gooder (Customer)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Schedule an order on a timeframe within PSO System

A key user from Germany has thought of an idea to book orders directly in PSO for a specific time period. This idea would be beneficial to all of the other users around the world when they are interacting with the PSO System. For example, the order should be for a technician between 8 am and 8 pm and should still be optimised. For this we would like to set a comment, which should be transmitted to our CRM.The benefit is that we can schedule directly in PSO and do not have to jump to CMR. 

153
Alexander Heinze
Ultimate Hero (Employee)
F
Do Gooder (Customer)
Fentiger79Do Gooder (Customer)
asked in Document Management (DocMan)
PDF Archiver

We have lots of old PDF files in the PDF archive screen.Whats the best way to archive these off.Is there an Archive job that will automatically do this.

150
F
Do Gooder (Customer)
H
Sidekick (Employee)
Hiroshi PereraSidekick (Employee)
asked in Document Management (DocMan)
Getting an error when trying to open a document.

Hi All, When we navigate to the  “Change Order” Screen and opening some documents below error appears     Customer has recently upgraded the application from App8 to Cloud 22R2, and this error appears only for documents came from App8. When downloaded the documents, the document is getting downloaded, but when try to open it, we get the below error.  this error is appearing for any document, including images. The repository type of the documents is 'Database' and the documents are accessible via the database. That means the files are available in the database. Following is the detailed error message we are getting.------------------------------------------------------------------------------------------------------------------------------ Url (parameters included) = https://XXXXXXXXXXXXX.ifs.cloud/main/ifsapplications/web/page/ChangeOrder/Form;path=0.316016970.807759036.1454382064.1703287063;usedefaultfilter=true;$filter=%28startswith%28EcoNo,'HRBA100058'%29%29;record=KEVjb05vPSdIUkJBM

4266
J
Do Gooder (Customer)
Q
Do Gooder (Partner)
qzliuDo Gooder (Partner)
asked in Assets (Asset Management)
ifs cloud tool distribution

Tool A has been checked out, and Tool A can still be assigned on a work task, does the system not have a corresponding restriction or reminder. 

683
TLAKLK
Hero (Employee)
J
Sidekick (Customer)
jenjen0510Sidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)
Auto Create Work Task

Upgrading to 24R2 from APP9. We have a site setting in the maintenance section to auto create work task on WO Status Work Request. Is there a way to set what the default Order No is when the task is auto created? Right now it defaults to 10, but we’d prefer to set it to a different value? Order No could be manually changed but we’re looking for it to auto create with a different default value.  

402
J
Sidekick (Customer)
S
Do Gooder (Customer)
SteveJDo Gooder (Customer)
asked in Finance (Financials)
Customer Invoice Postings Analysis - Help.

I am hoping someone can help, i was not involved in the the postings set up and not from a finance background so please try and keep the instructions simplewithin customer invoice postings analysis for each invoice there is a text field that automatically pull’s in the customer name, is there a way of changing this to pull through the product code sold?  

351
R
Hero (Employee)
buddhima
Sidekick (Employee)
buddhimaSidekick (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Early access to FSM Update 32 Release Notes

Hi experts,Is there any way I could get early access to UPD32 release notes or at least some documentation which includes the bug fixes / enhancements that will be rolled out with UPD32?Thanks :)

371
roklde
Superhero (Employee)
F
Do Gooder (Customer)
Fentiger79Do Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Demand Planner - Forecast Part Termination

Good Morning,I am after some help with Demand Planner and its relationship to forecast part.I have a really old Part that has no sales since at least 2022 on its base flow, yet the Part Classification is still showing IntermittentHow can we get this to move to TerminatedThe combined Flow also has no sales and is also showing as Intermittent.Do we need to Recalculate Historic Demand from the Aggregation type?Using IFS Apps 9 

180
F
Do Gooder (Customer)
C
Do Gooder (Partner)
CSPATEDo Gooder (Partner)
asked in Assets (Asset Management)
“Make Maintenance Aware” doesn't create underlying structure

Hello,  My customer manufacture Serial Tracked Inventory Parts (with shop order).Within the  “Part Serial” screen, you can see the underling structure. Then, before shipping (via MMR), they want to maintain it with a work order/work task.So they have created the “Serial Object’s” with “Serial Maintenance Aware” screen. But when checking the “Equipment Object Navigator”, the underling structure is NOT created automatically. Is there anyway to make IFS create underling structure? without using Customer Orders. Many thanks! 

1176
Roshan Madusanka
Hero (Employee)
M
Do Gooder (Customer)
MD1Do Gooder (Customer)
asked in Finance (Financials)
How to get Sales promotion charges to post in GL to a product code.

I have set up a sales promotion (In campaigns) as per instructions I found in another topic here. (In IFS10)  It all works.  But I have posting control issues when processing the invoice.  Posting controls are set to mandatory for the GL code I would like to use. But the invoice line details are missing the product on these lines.  How can I get this to work?  I need to have the product captured in the GL.

240
M
Do Gooder (Customer)
T
Do Gooder (Customer)
TKUKGILESTK
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Send Customer Order Invoice - 401 Unauthorized

Hi,Has anyone had the following issue, where multiple invoices are sent together the background job is failing on every second one.The error in the job is 401 Unauthorized.I have traced it to the following SOAP message:POST /fndext/soapgateway HTTP/1.1Host: xxxx.xxxx.xxxx:xxxxCookie: JSESSIONID=XXXXXXXXXXXXXXXXXXXXXXXXXXXXInteractiveMode: FALSEContent-Type: text/xml;Content-Length: 546SOAPAction: soap_access_provider:FormatReport:RequestFormattingAuthorization: Basic XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXAccept-Language: en-USRun-As-Identity: IFSPRINTConnection: close<?xml version="1.0" encoding="UTF-8" ?>                     <SOAP:Envelope                     xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/"                     xmlns:xsi="http://www.w3.org/1999/XMLSchema-instance"                     xmlns:xsd="http://www.w3.org/1999/XMLSchema">                     <SOAP:Body><PRINT_REQUEST><RESULT_KEY>3631517</RESULT_KEY><FORMAT_REQUEST>LOCALE_L

280
T
Do Gooder (Customer)
A
Do Gooder (Employee)
asgharmowlanaDo Gooder (Employee)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)
Unable to Delete the Cost Element (IFS Cloud 24R1)

Product Version: IFS Cloud 24R1In ‘Planned Cost/Hours per Cost Element’ assistant when an incorrect Cost Element is added and  when that cost element is deleted, it is available again after re-opening the assistant as shown in the below images. Question: Could this be a bug or is it the expected behavior?

801
Yathartha Karunananda
Hero (Employee)
damiangralek
Do Gooder (Employee)
damiangralekDo Gooder (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
quick report projection used in Workflow error

Hi,I am investigating an issue with the usage of quick report-based projections in the BPA.Initially, the BPA fails to retrieve data from quick report-based projections, showing the error: “Failed to retrieve metadata due to internal error.”It appears the quick report needs to be executed at least once through the user interface before the projection data can be accessed.Is there any known workaround for this behavior?

2604
K
Hero (Partner)
I
Sidekick (Customer)
irenecaleroSidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)
Dispatch Console - Notification when the resource is not available

Hi,Is there any way to know visually that an engineer has an assignment in a non-working day?For example, in this example, i cannot assign task to the second resource because I’m using the HR Schedule and the system doesnt allow to assign task there. However, the third resource is not using the HR Schedule but I can assign work even if it’s not working day for this resource.Is it possible to clearly see these situations? I am using 24R2.Thanks in advance.

80
I
Sidekick (Customer)
InfFilipV
Hero (Partner)
InfFilipVHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Country flag in all country fields

Hi,our customer has requirement of putting flag in all country fields.Do you have any idea how to do it?IFS Icons no flags not dynamic Unicode no flags CSS/Font how to inject own css and font? image - too big to put it next every field, probably unusable in list imageviewer - only image from media/attachment signature - only in group Card - image would be hidden in card Unicode + Browser plugin new column with unicode “flag” (2 char ISO code crated from special chars) Country Flag Fixer - Chrome Web Store ​​​​​​​Browser plugin write own plugin  

260
InfFilipV
Hero (Partner)
D
Sidekick (Partner)
DilrangiSidekick (Partner)
asked in Supply Chain
NOTIFY_PR_AUTH_COMPLETED - Notifications

Hi All,As soon as the PR authorization is completed, the requisitioner repeatedly gets completion notifications according to the execution plan as specified in the Task Schedule until the PR goes into closed status. Is this the normal behavior of this event? 

723
NovPeterR
Sidekick (Partner)
A
Do Gooder (Customer)
afl_mpsDo Gooder (Customer)
asked in Finance (Financials)
IFS Data Dictionary for Source Tables

Hello,Is there an IFS data dictionary available for the source tables which tells us the data type, data definition, required fields, etc.?When writing a query (SQL Query/Query Builder), it would be really helpful to have something to reference.Thank you!

1071
Alperen
Sidekick (Partner)

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