Assets (Asset Management)

HI,Is there a way to use an object with the status replace?   Thanks in advance. 

I've accidentally added a site to the “Connections” for a resource group. However, I can’t remove it. I get the following error:Site 1040 is used on Capacity Basis tab.  But can’t see how we can remove this from the capacity basis tab. 

My company is in the beginning stages of upgrading from APP9 to Cloud 24R2.  During some recent training we have noticed that there is a step to Transfer Work Task …. I believe this is transferring costs associated with various tasks for financial purposes.  We see transfer of external, time, tool/equipment, expense, external, and reposting. However, we do not see the ability to transfer material costs. Am I missing something? I would imagine most users would need the ability to transfer work task material costs from work orders on a consistent basis. In short, we need to capture the full personnel (labor), material and external costs that are associated with the entire work order. 

@Mayura Wasantha @Krishantha @AvinduHendawitharana @TsuRusseM Hey Guys,How you guys doing? We have a large customer wanting information on RFID usage.   We saw a few posts that were old and not really detailed.  Do you have anything written up we could look at?  Russell is scoping what they think their use case and will add more specific information but I’m sure we must have something written up for using it to pull in asset ids and spare parts.  Has it been used with mWO?  Has it been used with WaDaCo?  Will it work in Apps 10 and Cloud?  Any hardware requirements...etc. Thanks in advance,Jerry

Often times we encounter customer demand for knowledge bases,how can we apply IFS standard functions to meet this demand? For example, when a worker encounters a problem,he or she can use the ifs cloud system to know how to reslove the similar problems in the past.

In the ‘New Fault Report’ Screen, if a User belongs to a Maintenance Organization, can the ‘Maint. Org’ field be populated accordingly? See attached image. 

Hi all 😊,I am encountering an issue regarding the generation of an invoice preview for a material that has been issued within a Work Task, which is in released state. Cost Lines and Sales Lines have automatically added to the Task.An error message pop up as “No Invoice Previews(s) created for given criteria.”Product Version: IFS APP 10 Aurena - UPD 23  Grateful if you could kindly assist me in resolving this issue. Regards 😊

Please confirm whether the options of “All historical WOs”, “All historical WTs” and “All historical Work Task Steps” are available in Equipment Object Navigator in IFS Cloud releases?  If it is not available in the current releases, please confirm whether it will be included in upcoming releases. What is the IFS recommendation or workaround to cater following requirement? I strongly believe this must have been raised by several others customers alreadyNote:It is crucial to cater for an easy and user-friendly way be able to demonstrate the planned, ongoing, and historical maintenance activities. During Audits with the different authorities the offshore and onshore operations are stressed and tested to the limits when it comes to prove their control of the maintenance planning and execution, and specially for the safety and barrier related equipment. From Equipment Object Navigator, there are tabs available to see “All Active Work Orders”, “All Active Work Tasks”, and “All Active Work T

Hi,I would like to know to if someone already tried to use handling task (Solution Manager > Background Processing > Database Task) to suscribe automatically to a specific field in different menu.Example: When I create a Shop Order I want IFS to automatically suscribe me on field “Status” for example. Like that someone change this shop order status I will be notified.Thanks for your return,Best regards,Nicolas D. 

End user face error insufficient Access rights on Time Group Reporting window When End user is want to register clocking using time group reporting window error message is shown.Screenshot is attached for your reference.   Thanks & Regads,ZuhaibIFS Consultanthttps://www.linkedin.com/feed/ 

Hi,We have a customer issue that the GIS map is not available after setting the location (Service Management> Service Management basic data> Location>Location ) in 23R2. Furthermore, when RMB location is in map position, click inspects and then clicks the Document (location link), error 504 appears.Customer’s EnvironmentError 504-Document Location link But when we do this for the same location in our core environment (23R2 – Alain login) GIS map loads without an issue (Kindly refer to the attached image) and error 504 does not appear when opening the location link. Further, we change the False to True in GIS Settings, Show_Log but the error is not recreating.Core environment 23R2 Kindly let us know the possible reasons for the above-mentioned issue. Thank you

In Aurena the Function at the Serial Object to send it back to inventory is disabled. What is the necessary configuration for the serial Object and the part catalog data set.I want get the additional menu item ‘Move serial Object to Inventory’ as shown in following picture: 

When trying to “Create Transactions” from the Transfer Object - Progress screen, we are getting the following error:  I have looked at the FA Books of both companies in question & don’t see any difference: 

Several users who try to view a document that is attached to a functional object(Maintenance>Equipmen>tFunctional Object>Functional Object), the incorrect document is returned to the screen.  If you check devtool output when clicking on view and download, I noticed that the wrong document details are being sent in the request GetFileStream.    This issue is user specific and occurs only for few users. 1 - All users have permission set granted which should give the required access. No permission errors are shown in the process.2- If they click download, it returns the correct document3 - If they go to the document revision record, the correct document is displayed.4 - This occurs over multiple object IDs in functional object window Any idea to resolve/investigate this issue? 

Hi, When reporting external cost manually on a Work Task with a Object, the external cost reported is visible for the Object ID in Equipment Object Navigator.But, if reporting external cost manually on a work task without a object , the objects are on  Work Tasks steps, the external cost reported is not visible on any of the objects connected to the steps. How can i report a external cost on a Work Task with steps and get the external cost to be distributed on the differet objects connected the steps? Or can i in some way decide witch object that the cost relates to?Thanks in advance!

Hello All, In the creation of functional role and end user roles in the permission sets, I granted all access to the projection CustomerOrderHandling to  a functional role and then to an end user role. So I configurated the permission sets correctly, but after creating a customer order and adding a sales part with its quantity, I want to release the customer order but i get this message of permissions! Do you have an idea please about what could be the problem? thanks 

hi, Any tutorial or demo on dispatch console ? Regards

Hi,I created Maintenance Standard Administrator Groups and add users but I can’t add created by me work task template to administrator groups. 

IE Apps 10 -I am using the Retrospective Work Reporting – EAM. I issue part and Return Parts to Inventory When I go into the Work Order, the Issued and returned parts are not shown on the Material Tab or Returns tab  The only reference I can find to the issued and returned parts are on the Work Task Costs Tab I was expecting to see material issued and listed on these screens. If one was to look at the Historical Work Order for this Object, and did not know where to look, they would think that were no parts issued or returned. Is this a bug?  Thanks,Gregg  

Hi, Hope someone can help. We are now on 23R2 but I’ve seen the same behaviour on 23R1.I’ve created a Service Contract, then created PM Action for it. As you can see on the screenshot below the PM Action has Service Contract and Line information. When I generate the WO from the Maintenance Plan the Service Contract information is missing on the Work Task (I’m aware that it shouldn't populate on the WO level but previously it always was working on the Work Task). Can someone advise is there anywhere a setting missing to make it talk to each other?  

Hi.I have active contract (sc. below) but 2 tabs are empty, why? 

HiIs it possible to have legend sent to mobile and downloaded to mobile activated. I sent a task to mobileand the legend is not seen on the task ​​​​​regards 

Hello IFS Community and R&D,Recently an aviation client implementing CAMRO and our IFS Partner NEC Japan raised concerns about the core Workshop functionality through case CS0202376 Ticket Form for Case - Service Center (ifs.com)They have 2 requests in improving the core product:Ask: If a different workshop code is set on the New Serial page, they want this value to be reflected at all levels of the Manage Serial Structure. i.e. they want all child modules and child piece parts to have the specified workshop code on New Serial page.Limitation: Currently, only the top part of the Serial Structure is updated to this chose workshop code value. Meanwhile, all other components underneath the top part are incorrectly assigned to the preferred workshop. To change the workshop code of each component, the user must click each component level in the tree structure, select the Serial Information tab > Workshop section and individually edit the Workshop Code.   Ask: There must be a default

In the PM Administrator we can set new values for Maintenance Triggers of the types: Calendar and Event. But, the triggers of condition type are missing. Is there a plan to include that in the PM Administrator in coming releases?

How to encrypt user details(Latitude and Longitude) in FSM and PSO