Assets (Asset Management)

Hi Experts,We have a requirement to deliver a Serial part (We already have the Object created for the serial via maintanance aware) to a customer for an installation. Here I created a Cusomer order first for this reserving the serial to the line.Then I can create a Service Request from the CO Line here I can dispatch the work to the Sub contractors. Then the problem is I cannot link the Object ID to this work order created with an error.Why it is blocked, what is the real business reason for blocking it.It is benificial if I can link the object to the order so the Cost details can be linked to the Object. Unless how we can do this please? Kind regards,KM

Hi there, I need help in below scenario, looks like it is a standard IFS bug. Work Order Status- ReleasedThere are two or more work tasks connected- status releasedNow when we try to change status of work order from released to prepare then system gives pop up error message “The work order cannot be set to a lower status due to work tasks status”- This is IFS standard functionality. However, when we try to change status of work tasks then also it gives same error message:- “The work order cannot be set to a lower status due to work tasks status”System should allow changing status of work task. 

Hello Everyone,Is anyone able to help me with the “Movements” section, on the Item form.My colleagues prefer to update the Item form and its fields rather than create a “New Movement Record” because it’s more efficient for them to update a record. However, this is not capturing the data we need for QA and audit purposes. For example, If two colleagues update the same Item record on the same day. We can only identify the last modified By and date.How can I make the “create a New Movement” history/feature more efficient, to encourage colleagues to use this instead?Is it possible to change the collum we want to view within the Movements section? I would would like it to display who last modified the Item record and what field was changed at that time.Many Thanks,Jessica Lee van Pelt (She/Her)Service Analyst - IT Service Operations, Architecture & Design

Hi every one, I have an issue related to the source connection of the WT : I have these 21 PM actions that use the “merge” feature, and by using “Calendar generation” I’ve created one WO with one WT with 21 steps. But the problem is : I don’t have any “Source connection” one the WT. That value should be “PM action”. Do you have any ideas ?  

Is it possible to import an object that is in Investment status into a new database? 

Hello,I’m trying to understand why the map position that we have loaded into the GIS Map for our assets is not pulling across into the Equipment Object Navigator. In the example below, you can see we’ve mapped a turbine: This is linked to the equipment object 2795. This is correct. If you then go to the Equipment Object Navigator… there doesn’t appear to be any reference to this connection. I would expect to see the location of the object loaded…There should be a dot loaded on the screen below I’d have thought.  

We are a maintenance organization in a mining company. We do not sell a service. We do not need to see customers or sales in our IFS maintenance application. Is it possible to hide the Customer Information form from view in the Work Task? See screenshot for the item I’m referring to. Thanks!  

Hey Everyone, I need help please, I created a custom field in reading only in order to appear the figure "0001" on each of my lines but when I try in Create one, only the figure "1" appears, my expression ignores the "000" in front of the "1", do you have an idea of ​​how I could do please   Thank’s

How do I add a Attachments column like in the page below to a Supplier Invoices in IFS Cloud. 

hi,I would liketo override PersonId using Bpa . Bpa activate on PersonHandling on create and BeforeBpa :  Activation of the PBAPersonId is not override when a i click save in Person Screen ? thanks

Hi all, I’m working on the implementation of IFS GIS Map and during the presentation of the functionalities the Client raised some questions:Is the IFS GIS Map integrated only with ESRI's ArcGIS, or can another GIS service be used? According to the documentation and API, I believe it only supports ArcGIS. The Client is requesting a clear answer. The layers and maps created in ArcGIS are published on the server and accessed by the IFS GIS Map web application through REST APIs and URLs. How does data synchronization occur if there are updates to the map or layers? The Client's main concern is whether there is an impact if the ArcGIS server goes offline. Is this dependency present? For this initial work, I created an ArcGIS Online Trial - Creator user. After this period, a new trial account must be created, and there are restrictions regarding the email and organization used. Does IFS have an ArcGIS license wit

IFS Cloud 24R1:Don’t work print to PDF file … IFSPRINT problem.======================================= APP_Mess _ Error Text:XMLREADER_NEXT:Cannot move to next XML event at [1:611]: ParseError at [row,col]:[1,611]Message: An invalid XML character (Unicode: 0x1f) was found in the element content of the document. Caused by: javax.xml.stream.XMLStreamException: ParseError at [row,col]:[1,611]Message: An invalid XML character (Unicode: 0x1f) was found in the element We can’t make PDF Report in

Hi Community, :-)I would like to know more about this error. Thanks in advance  

Is it possible to Pre-posting against the object (both functional & Serial) so it will automatically fetch to WO when object is connected?

How can I configure the status of an automatically generated invoice? I need it to be generated in a preliminary state

Hello dearest community, I have a question regarding the Work Task Filters i.r.w. IFSAPPS10 vs Aurena. To give a bit of context, a couple of years back we started using IFS as ERP. Currently we are moving maintenance to IFS as well. However, it has been announced we will be moving to Aurena in about a year or so. Furthermore another site abroad already implemented maintenance in IFSAPPS10. To prevent confusion on implementing Aurena we decided to directly start using Aurena for maintenance purposes. But Aurena is a bit funny at certain times. One of the differences we have found is the missing of “My Work” in Aurena. Fortunately we have found the “Technician Portals > Maintenance Engineer” which acts and seems to work the same. However, the application of Work Task Filters does not seem to work in Aurena. The various Maintenance Organizations can see/ accept work that is not meant to be visible by other organizations.

How to assemble a parts using work order ? thanks in advance

Hi,we like to use beside OpenStreetMap also OpenSeaMap Seamarks:https://t1.openseamap.org/seamark/{z}/{x}/{y}.png OpenStreetMap:https://a.tile.openstreetmap.org/{z}/{x}/{y}.pngDoes anyone know how to enrich the selector with this layer ?Or how to configure these as basemaps?Thanks! OpenStreetMap in IFS GIS Mapother tool with additional OpenSeaMap Seamarks

Hi,Where can I find documentation for the following Database tasks? Cleanup Document Tw Settings Document Transmittal Notifications Update Document ESign Status to Expired I cannot find a good description of what these jobs do.I have looked at About Document Transmittals About Digital SignatureJust tell me where to look :-) Thanks in advance!/Anne

We have on-boarded a large application wherein the application takes a pathway back through an Integration/Coordination process, through to the Server/data endpoint.ie,Application → Integration/Coordination → Server/DB ServerWe have relations setup between each node to show data flow from the App to the Integration and the DB to the Integration point.  This is the flow of data.  However, when our Service desk receives an issue with the application by an end-user, it will only show connection to the Integration point and not through to the server/db infrastructure.Question:   Using relations, how would you represent that the Application is connected to the Server/DB Server as well as the Integration/Coordination point?

Hello, we are facing the challenge to set up a maintenance plan where the trigger is the completion of the previous’ period maintenance activity.   At the moment our Maintenance Plans are set up as Calendar Triggered with a 12 month interval and a 2mo expand backward and forward window around the start date. The target date will be the same every year as will be the window around this date. Now if one year, the maintenance gets completed at the beginning of this window and the next year it gets completed at the end of this window, the interval between services can be very short in one season and very long in the other. What we would like to achieve is that the target date for next years maintenance is dependent on the actual completion date of last years maintenance. this would avoid extremely long or short intervals and allow certain activities to be slowly moved into different seasons if whished, by performing the maintenance early (or late) in the wind

Hello,on the "Isolation order" page when I press the "approved preparation" button an error message appearing forcing me to fill the dates, but we would like to have to fill them. Is it possible to withdraw this obligations during the transition to the "approved preparation" status?Thank's  

hiI added 2 fields in Person Screen with Page Designer. the 2 fields already exist: : First Name and Last Name. There are not translated and in page info path is missing ? why ,ThanksBest Regards

Hi All, i’m not sure what is exactly going on here so I thought to see if anyone has a suggestion on what is happening. Situation:We have Service Contract ‘8’ I added a couple of Service Lines Each service lines is associated with some Objects through the Scope tab Service Line ‘3’ has 1 object using the ‘Use Line on Structure’ option enabled (see printscreen - I also added a shot of the Eq Obj Navigator so you can see what objects are included in the structure of Object RTI250115-001) NBow I go to my PM Actions. I already created 3 PM actions for 3 objects belonging to that tree structure (Object Id’s ending in -003 / -004 /-006). Now I also want to create a PM action for Object -006 connected to Service Line 2 but this seems impossible. IFS will not

Hi We would like to show our workordre / worktask in a map, and “drill down” to the worktask using the map. Is this something that is possible in IFS Cloud?  if so, how ?