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Hi. Changes this big should not be hidden inside periodical maintenance notifications. This change in email usage has a great possibility to do massive harm in the capabilities for communication between the vendor and customer. In our case we have a light (and sufficient) email-integration in use between our own and IFS’ ticket portals. Now it’s unclear if this will work from now on. It is vital to have it working. Will get back to this after talking about it  in more detail with our IFS consultant.

Hello everyone,We are using ifs print agent on 2 differents computers (Windows 11 OS, 16giga ram and the computer is not doing anything else excepted executing print agent 24/24 and 7/7) for our production labels.We are on ifs cloud latest release and version.For some unknow reason sometimes one of the print agent stop to work (sometimes the rest services and server avaibility turns to red, sometimes it’s still displaying “status ok” but in reality nothing work anymore). The log file isn’t telling us why and the origin of the problem.It also already happen that both ifs print agent on both computer stopped at the same time, we had to uninstall/reinstall the print agent to make it work again.Does anyone else already experienced that kind of problem ? It is mandatory to install this on a “dedicated” server ?Thanks for tips and answers.

Hi, I need a Quick Report with GROUP, ORDER, SUM, ROUND, etc, like a SQL Statement very complicated, but I need the “Row Type” in this quick report, like this: (this is a proposal) I know that this not exist., but I need have navigate to a subcontract with “View details” but with SQL Statement. Atte. Javier García.

Where do i go on this site to open a case?? It should not be this difficult.

Is there a way to basically transfer ownership of ideas, posts, questions etc. that were created in the IFS Community to someone else?Use case is someone is leaving our company, and we would like these moved to another team member.

Hi, I’m still fairly new in IFS and doing VAT Return. I need to reconcile Tax Proposal vs Tax Transactions. I need to understand what the difference between the 2 is so as to understand why they do not always match, thanks 

I have ordered a report & when i go to ‘Print Report’ the Date/Number formatting is defaulting as en-US. In the layout the RDL is set as locale and my browser Edge is set to English British language & date format. Where/how do i set the formatting as default to en-GB instead. This is catching a lot of our users out and one would think this should be a fairly basic and straightforward requirement of system capability to default to GB options - we are a UK based company. Thanks 

Can user account signature be used to replace forum username.

Hello there,Is there any way to change community account e-mail? I need this feature but i did not found anywhere at the user settings on community.ifs.com. So can anyone help me otherelse i have to create New account, but wont to do this.Best regards.

Is there a way to create a Report Rule to select a specific Layout to default based on a specific Customer Number: I tried this, but was unsuccessful: 

HiI would like to create an event using Execute Online SQL in sending a email. has any one done it before. Regards  

As the authorisation of work tasks is possible in two screens (PREPARE WORK ORDER and WORK TASK TRANSACTION), the authorisation is carried out differently.In the PREPARE WORK ORDER screen, the Jt_Task_Transaction_API.Authorize function is executed; in the WORK TASK TRANSACTION screen, the Authorise__ function with the 'CHECK' parameter is executed first.If my event is called from the PREPARE WORK ORDER screen, my programming works, from the other window does not work. This is because the new status "Authorised" is already saved in the NEW:ROWSTATE variable in the PREPARE WORK ORDER screen, but not in the other case. There it is still "Reported". Is there a way to find out where the event is being called from? Here is my script in the event: IF '&NEW:ROWSTATE' <> 'AUTHORIZED' AND '&NEW:ROWSTATE' <> 'TRANSFERRED' AND NOT ('&OLD:ROWSTATE' = 'AUTHORIZED' AND '&NEW:ROWSTATE' = 'REPORTED') THEN IF time_pers_diary_api.Is_Transferred('&NEW:COMPANY', '&NEW:

Hello IFS Community,In my company we are using IFS 9.0.20.0 version. When we made quick report and tried this report we are getting an issue. When we use WildCard in PL/SQL query, we get this problem when we click the export to excel button from quick report. PL/SQL query is “SELECT order_no,       customer_no  FROM customer_order WHERE customer_no = '&[M----]CNO'”And this problem exists in the image Do you have a solution for this issue?  Thank you, Muzaffer 

Hello, I want to know in ifs page designer how can I setup a field to a specific value per default.Let’s say I want in a “production” context to set the Selection field to “All” by default for every user.Best regards 

Hello all, We would like to ask the question to the wider IFS community that are running IFS APPS 10 (Release 23);If you have been utilising the Human Resources - Expenses Module.(EE)Expenses ModuleWhat has your end user experience been like? Did the setup of the module require bespoke modelling and/or integration? Do you utilise an mobile application to upload documents, such as IFS Trip Tracker 10? If you are not using this IFS module what other solutions are you using and are these integrable with IFS?  We would like/love to move away from historic Excel spreadsheets.. Thank you all for your time and kind attention,Your assistance and feedback on this subject would be greatly appreciated. Kind Regards Chris   

Is anyone else experiencing a system outage with Enterprise Explorer? “Cannot download the application. The application is missing required files. Contact application vendor for assistance.”

Hello,Previously our Calendar drop list in our assystNET form would have the Calendar and Clock.There was a requested change to have just the Calendar, which was implemented.My question is where do we find the combo Calendar/Clock or Clock list now? Thanks in advance.C.

Hi, It seems I can’t start a new topic for assyst. I’d like to ask a question but when I choose question or conversation, I can’t see Assyst as topicIf I choose idea, then assyst becomes visible. Is there something wrong? Thanks Best regardsEric

we are currently using IFS version9, and want to upgrade to latest verwsion.please eleborate any prerequeset of Software or hardware .

Does anybody know how to create a clone environment from the running IFS 7.5 production environment?I want a step-by-step manual. Thank you so much!

The IFS documentation indicates that Server 2019 is the only updated version(Link). Any follow-up mentions for Windows Server 2022 since then? If such a possibility exists, is it mentioned in an acceptable recommended source?

Can multiple voucher lines be extracted at once

I am creating a Lobby element for end users but it is not behaving.I have created a data element based on an IAL and I can preview it and I get data results as expected. When I try ro select Columns though, I have to manually type the names. They do not appear in the drop down to select, but manually typing does workWhen I try to use the data elemend in a List display object, it refuses to show data. I just get a green cross and no data.The user has access to the data. I have tried creating an IAL and a quick information and a view direct into the IFSAPP schema but the Display element still will not show any data and none of the methods will let me choose the field names from the Colums sectio.Does anyone have an idea why Element willnot display results

Hello to all,I just start to test quick reports and try to use crystal reports as quick report. I got already a rpt file which is working well in IFS but when I upload it in quick report and try to see the report I get thisthe release we use is IFS 23R2 cloud version…Thank you in advance.frédéric

Hello, I am currently having trouble with the SLA on one of the ticket types. The process flow for this type of ticket is as follows: User raises a ticket Ticket goes to line manager for approval if approved, then a task is created and resolved After task is resolved, the ticket is assigned to the Site Head for approval if approved, then it finally goes to the CEO office for approval. The only place where the ticket stops SLA is when the ticket is with the line manager for approval and during the other steps (after step 2 is approved) the SLA clock is running.My Questions: Q1. Is there any expression that can be used or any other way to have the SLA clock of the main ticket stop during the approval processes ? Q2. Is there any expression that can be used or any other way to have the Site Head Approval (Step 4) assigned to the Site head based on the office location selected on the main ticket.  Any help in this matter is appreciated.