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I have another account that I created using another email address. On that account, when I try to create a new topic or question here in the forum, I get an error that says I don’t have permission for that category. Is there something special that has to be done to my account in order for me to have rights to post? This account I’m posting from is representing an IFS customer - so maybe it has more rights by default - and non-customers are not allowed to post?

All of my options for the Site filter in the Customer Order Line Header says “False (Budget/planning Only)”. When I select one, all of the customer order lines disappear as in it doesn’t recognize any of the lines with the site- which is not true (see screen clippings below).The site option in other screens work correctly and in Aurena, so far, it just seems to be for the Customer Order Line. Any idea on whats causing this issue particularly for this screen?   Customer Order Lines without site selected in the header... 

I am running into a background job warning that is halting machine downtime information (pulled from an outside source) from showing up in Shop Floor Clocking.The warning message, although points me in the right direction, seems incomplete. It doesn't stop the information from being retrieved into IFS, but it does not appear within the clocking screen which plays a part in overhead transactions and such. Any advice?The log we have withing IFS from the 3rd party tool shows the machine timestamps but when the column “Downtime Recorded” is unchecked, this means it did not transfer to Shop Floor Clocking.  

In 2024, our community experienced significant growth, welcoming 4,619 new members and bringing our total to an impressive 24,000! Of these, 47% are customers, 23% partners, and 23% IFSers. Encourage your colleagues to join and participate in discussions, as it generates knowledge and improves ranking among other members.Our average response time when it comes to providing an answer improved by 50% thanks to our wonderful IFS Community contributors. We raised 5,928 ideas, with 299 delivered ideas, including 135 delivered in 2024. Additionally, 436 ideas are under consideration, and 1,043 have been accepted. Moreover, 1,070 ideas were reviewed and closed as they were not aligned with our roadmap strategy, required a support case/discussion, or were duplicates.Each of these metrics represents real people who have actively contri

"Restore Archived Data" functionality in IFS  Cloud  Has anyone managed to restore archived data in IFS Cloud ?  It is not working in 24R1 for me even when there are Archived Data in the same IFS Database.

Hi all, I am newer to IFS Cloud. We are upgrading from Apps9 to 23R2 this Summer (fun!).  Basically, Azure AD SSO works fine in the Microsoft Edge browser but fails to work specifically in IFS Business Reporter on my machine. I have had 4 other Users try it with no success.  We had our IT Admin try it and it works for him, but it doesn’t work for anyone else.  Here is what I tried:  Validated Azure AD SSO Configuration: Confirmed the Azure AD login works in the Edge Confirmed that another user successfully logs into IFS Business Reporter with Azure AD SSO. Out IT Admin had a success on his account/device Myself & 3 others had no success  Cleared Local Cache and Credentials & Reinstalled:  Removed cached credentials from Windows Credential Manager. D

I’m trying to set defaults values to SubContract Revision and items → Items section via a BPA workflow.  Tried adding values for different fields but none of it worked. Above is the one I tried to add a default value for ItemName field.The projection Action I used is this, Any idea why this is not working as expected?Version is 23R1.

IFSCRWebsetup.msi not installing on windows 11, try different computers same error then I installed all windows features of .Net Framework & Internet Information services. Then its installed but now when in IFS I try to print quotation it give below error“Looks up a Localized string similar to cannot load the Crystal report. Please check if Crystal Reports runtime version 2011 is properly installed.If you previous version of Crystal Reports Runtime installed, Please upgrade to crystal Reports Runtime version 2011.Contact you System Administrator for the further assistance.”In windows event viewer it show product version 13.20.0002, Please help how to come over this errors?and is there technical guide who can guide on which windows feature the IFSCRwebsetup.msi depends on before installation? Regards

I created a lobby page in a lower environment, but when I use the export ‘full format page’ and import that file in another environment, this gives issues. Not all data sources are copied and links are lost in the data elements. Anybody having the same issue?

good morning, can you tell me why clickonce files are disappearing for no apparent reason?i'm using app9 on windows 10

Is there a field or step in IFS to link two customers.Example: Customer A sold to customer B. The customer B purchased all of the assets for the equipment sold to Company A. We need to track the sales of Customer A for warranty and configurations of products sold.

 Hello IFS Community,I am facing an issue during a fresh installation of IFS Cloud where I encounter the error "timeout waiting for the condition." We are currently installing it on a Nutanix server. Do you have any suggestions regarding this error? Thank you.

Hi,in IFS 10 we could search in advanced searches with variables like (‘&enter_variable’).How is the syntax in IFS cloud? Couldn’t find something in Technical Documentation for IFS Cloud.Thank you. Regards, Alexandra  

In the 2nd set of filters in overview windows can we define the value of these parameters or introduce new? because in our company we need to create a search between today and end of fiscal year which is in end of october   

Hello,         I would like to use a single account on AURENA (1 license) and be able to enter time for several employees on AURENA.I've managed to do this for new TEST employees but not for existing employees. Is there a way to connect existing employees to a single GENERIC PERSON ID?  

Dear All/Teams,I have set the vendorNO parameter inside my RDF, but when I enter this venderno value in the order report (this value is checked in the cursor), and go to the view based on this result key, I find the result set is empty.But when I take these parameters to PLSQL to run, there is data inserted into the view.So I think there is something not configured in the parameter passing relationship from front end to database.define MODULE = INVOICdefine LU = ASupplierPayDueDetaildefine PKG = A_SUPPLIER_PAY_DUE_DETAIL_RPIdefine TABLE = INFO_SERVICES_RPTdefine VIEW = A_SUPPLIER_PAY_DUE_DETAIL_REPdefine METHOD = Report_Overviewdefine ledger_item_id = S1define code_a = S2define ledger_date = D1define due_date = D2define currency = S3

Hello, I am trying to create a new report rule that helps me to print the only handling unit layout that was created for the specific layout.  I have created the rule like this:  Expression 1 :  I have tried both APTR and ‘APTR’  for the Expression 2. Only one part number is going to be related for only one specific customer. That’s why i have referenced sales part cross reference. And also part nos are same with the catalo nosThis label should have been printed on the shop order handling unit structure , before packing.

Hello All,We have a reporting problem on IFS Cloud 23R1When we want to get PDF report, it sends to queue most of time. and we are waiting minutes to get the report.When we restart the App Server, it's working as well but after a few hours it happens againI guess thereDo u have any idea to solve it

Hello IFS Community,In my company we are using IFS 9.4 version. I want to copy a serial object from the USA site to another INDIAN object. How can I do this? When I want to copy this object, it does not allow me to enter a different serial number in this object. A person on the INDIAN site cannot see this serial object  

We have just recently went live with IFS Cloud 23R2. I have installed the Business Reporter on a users machine. I have also created the IAM Client for Business Reporter. After installing the Business Reporter the user opens the report in excel and goes to the login feature but instead of the IFS login window opening, we receive this error instead? I have installed this on other machines and it worked perfectly fine. I am looking for some suggestions of how to try and resolve this issue. Thanks!!

Hi experts,I have completed the Scope Tool Essential training . But, I could not able to get the IFS scope tool access . Appreciate it if anyone can advise on how to obtain IFS Scope tool access. Thank you.Theja

I have created a crystal report which uses an IAL, however when I run it via a quick report it is prompting for login details.  When I supply the password I am getting the following: How do I resolve this please.  

Hi All,I cannot see anything in my SCOPE TOOL login. Do you have any comments to rectify the issue?Best regards,Theja

When creating a new case, and adding text to the “additional info” box, the text is not visible on a finished case. The box contect shows empty but it is visible on IFS’ backgroun system. The problem started somwhere between 10.9.-9.10.2024 and has been repeated on all cases created after that.

Hi everybodySince yesterday at midday, all ours printings in direction of one specific printer stay systematically in Remote Waiting.Notice that :- the printer is a network printer and works perfectly (it's possible print from another application).- the printer agent has been restarted few times, and run.- PDF reports are correctly generated.- We remarked that the printer in default, stopped works after it was in error of printing, resulting of version change of the printer during the printing.Thank you in advance for your help.