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Our customer has noticed that their P/N on our paperwork is incorrect. Looking for a way to correct in IFS APPS 10 but can’t find any way to amend the current Customer’s Part Number in the customer order or Sales Part Cross Reference screen.

Is there a way to correct the typo without having to create a new Sales Part Cross Reference part? And if so will all the customer order lines need to be cancelled and reentered?

Customer order has over 100 lines with the incorrect customer P/N.

Hi ​@OXLCOLOMBO 

I am afraid that you cannot correct the typo in the Part Number without creating a new Sales Part Cross Reference part. The Part Number is not even an editable field after the Sales Part record is created.

In order to add the new part, new customer order lines must be added after cancelling or removing the existing customer order lines with the incorrect Part Number.

Regards,
Kethaka

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