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We are seeing a number of failed e-mail messages out of IFS.  We are on Apps 10 UPD16.

The error we are seeing on the outgoing messages is “SMTP Send Failed Exception, concurrent connection limit exceeded.”.  We are checking the limits allowed though exchange.

Our issue is that in IFS connect the settings we have against MAIL_SENDER1 is MAX RETRIES = 60 and RETRY INTERVAL = 60.  

With these settings in IFS Connect I think the Failed application messages should be retried every 60 seconds on 60 attempts, but this does not appear to be happening.

Any assistance hear would be appreciated.

HI,

we have face similar issue

Application version : APP10 UPD15

Issue: Restart Data Synchronization LOB messages fails retry condition. scheduled to run every 10 mins have 100 attempts.

reason : number of attempts set to -1 automatically and code condition fails. 

case id created for investigations: CS0122712

 

 

I also have a case open with IFS for this.  They have confirmed that this is an issue and are working on a fix.

 

 

Is there a workaround?

@NECMIOH - the only workaround we found is to manually reprocess any failed ones.  It can be time consuming depending on how many messages you send.

The good news is that the fix for this in Apps10 is available in UPD20.

@darren j turner

Thank you for your information. 

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