IFS Solutions

Hi,I am trying to configure the Primary SLA. I have configured it in the SLA template, but when I use it in the request work task, the primary option is not enabled. How can I enable the SLA as primary? 

Hello dearest community, I have a question regarding the Work Task Filters i.r.w. IFSAPPS10 vs Aurena. To give a bit of context, a couple of years back we started using IFS as ERP. Currently we are moving maintenance to IFS as well. However, it has been announced we will be moving to Aurena in about a year or so. Furthermore another site abroad already implemented maintenance in IFSAPPS10. To prevent confusion on implementing Aurena we decided to directly start using Aurena for maintenance purposes. But Aurena is a bit funny at certain times. One of the differences we have found is the missing of “My Work” in Aurena. Fortunately we have found the “Technician Portals > Maintenance Engineer” which acts and seems to work the same. However, the application of Work Task Filters does not seem to work in Aurena. The various Maintenance Organizations can see/ accept work that is not meant to be visible by other organizations.My Work - IFSAPPS10 - Unassigned WorkAurena - Unassigned TasksWe h

Hi,We could find more information about the possibility of sharing one Resouce between companies and from the financial perspecting in this thread  But I have some queries when it comes to Manual/Automatic scheduling, please see the information below.Please explain the function of work task scheduling per Resource shared between companies in IFS.I have the following resource setup for two companies and relevant sites.Resource MANULK (Resoure Group is PSO_RESOURCES)Company UK site UK and 1.Company XT5 and Site 5 I also have setup this Resource as a Scheduling Resouce for both the companies and then Then I generate the working schedule for this Employee (I use shift pattern but not the HR schedule). First see the Resource Availability, note that Company and Employee details are not there I assume this becase the resouce is linked to more than one company. Then I try to allocate this Resource in the Dispatch Console. UK site is connected to Dataset “MANUAL” First thing I noted is this Res

How to assemble a parts using work order ? thanks in advance

We have a question from the users that when they run this report it doesn't show all the customers with all invoices/payments of account. Any idea which would not show the required data? 

Hello everyone,does anyone know if there is a way to open the bookmarks in the cloud in a new tab?  Kind regards,Anastasiya

Has anyone experienced issues with Purchase Req Authorisation allowing a user to Authorise a Purchase Req (from project) which exceeded their “Max Amount” for PR limit?  Rule is set to retrieve Project Sub-Project Manager as authoriser.  Rule correctly retrieved on Purchase Req.    Routing Template uses Project Role We are on 23R1.10 Any thoughts/suggestions gratefully received! 

Hi Community,Urgent!We have several MWO users receiving the below error message when they try to login to the app (see screenshot below). Based on this they cannot use the MWO app. How can this be resolve? Your input and contribution is super appreciated.  Thanks Mesh 

I have a question about the Additional Deployment Process functionality in Data Migration Manager projects. In short, is the functionality even implemented correctly in 24R2 or am I wasting my time in trying to get this to work? I’m trying to migrate the EQUIPMENT_SERIAL object and eventually update the hierarchy. For performance reasons, the EQUIPMENT_OBJECT_SEQ field is auto generated and in the hierarchy, based on the SUP_CONTRACT and SUP_MCH_CODE fields, the FUNCTIONAL_OBJECT_SEQ (others also) is updated. Thought I could implement a Pre Deployment process of type UpdateMissingKeys to retrieve the Sequence from the database but it’s not working. The SQL that I would guess would be generated as the basis of the deployment would be the following using the EQUIPMENT_OBJECT_API.GET_EQUIPMENT_OBJECT_SEQ method as the basis to get the key. The SQL works so I’m guessing that DMM in 24R2 is completely foobared.SELECT  src.DATA1 AS CONTRACT,        src.DATA2 AS MCH_CODE,        src.DATA48 AS

Hello.I am trying to add in a navigation path to take me through to the Background Jobs overview screen and populate the records which were executed #TODAY#. I have entered the following,page/BackgroundJobsHandling/BackgroundJobsOverview?$filter=Executed eq #TODAY# When I click the element I receive the following error. Error details: [{"code":"TYPES_NOT_COMPATIBLE","message":"The types 'Edm.DateTimeOffset' and 'Edm.Date' are not compatible."}] Anyone know if I am formatting the URL incorrectly?

My client wanna distribute the cost incurred by marketing team according to proportion of revenue account based on the product group, I have no issue to configure the steps in PCA for this.  However  I have problem to setting the steps for cost incurred by cost centre Finance (ie salary, travelling expenditure) which they wanna distribute it equally to 5 product groups in the same GL account.  How can it be done through PCA?

Hi,we like to use beside OpenStreetMap also OpenSeaMap Seamarks:https://t1.openseamap.org/seamark/{z}/{x}/{y}.png OpenStreetMap:https://a.tile.openstreetmap.org/{z}/{x}/{y}.pngDoes anyone know how to enrich the selector with this layer ?Or how to configure these as basemaps?Thanks! OpenStreetMap in IFS GIS Mapother tool with additional OpenSeaMap Seamarks 

Were do you change the options that comes up when you press on your name and you get the account settings etc? We have a user who does not have the “Caches” option. We also have users that is missing the “Page help” and the “Field description”.  

I am trying to do a null check when creating an event action, but null check does not work for a null value. But if i check a string value it work very well.  

Does anyone face problem when activating attachment pane on IEE? With newest IFS10 updates(UPD22, UPD24) or maybe with more data in database getting info for attachment pane takes nearly 10 seconds.Our investigation provides to Doc_Reference_Object_API.Get_Obj_Conn_Client_Hit_Count and its cursor get_oct_excluded_count. Time to time oracle CBO changes execution plan and it cause an issue. As it is very often runing query it affects overall performance. Amount of rows for two customers with this issueselect count(1) From ifsapp.DOCUMENT_ISSUE_ACCESS_TAB; -- cust1: 125324 rows, cust2: 834 165 rowsselect count(1) from ifsapp.DOC_ISSUE_TAB; -- cust1: 38338 rows, cust2: 116 548 rows I know about “Slow Network simulate” option but this is only workaround.I found post where someone mentioned “product development team is currently working on a fix to optimize this” but seems nothing changed 

Hi, I have a problem with the visibility of attachments at the Part Revision. Object Connection Transformations is correct I compared with another database.The system shows the number of attachments but does not display them. Document for technical drawing level and adding revision is available.Regards

I have just been told we are changing Bank to NatWest and will need a new facility to upload our BACs files.  I’m assuming there is no direct upload from IFS that can be set up, so we will need to source a intermediary software that sits between IFS and NatWest.  Do any companies out there use this type of software with IFS and recommend any companies to look at?Thanks Trudy 

We are getting below warning message all of a sudden when registering absence. “Authorized absence request will generate balance AHOL. You might exceed the allowed values for this balance, resulting in shortenning or removing of the absence.” Does anyone know what that means and how to stop prompting this? Thank you! 

Hi, I am wondering whether anyone have come across any good solution to handle pack sizes in relation to IFS Part No? This situation should be familiar to many IFS Customers:We have a part, e.g. “Paint” that is setup in IFS with UoM (Litre/Liter → l). The paint can be bought in different Sizes:1L 2L 3L 5LWe are aware that you can purchase in a different UoM, e.g. JAR/PKG and set the conversation rates e.g. 5 to 1 in 5L JAR, when received increases the Inventory Qty to 5L. All good so far, but the challenge is that you:Only can have 1 Supplier for Purchase Part for a given Supplier Only one Purchase Part per SupplierIn an ideal worlds it should have worked as the Sales Part, where you can have multiple Sales Part per Inventory Part, as this can be soled in different ways.The alternative as I see (but would like to hear if anyone else done something cleaver):Have a IFS Part No per Pack Size Really don’t think this is ideal.  Use different UoM on Supplier for Purchase Part (unique per Pa

Hello,I’m trying to update in a BPA worklow in the MaterialRequisition the Note on the MaterialRequisitionLine, but it does not work. (No error in the inspector, everything is fine)Is the NoteText maybe stored somewhere else because what me worry is the NoteId. For what is this used if not as a reference to another tabel/entity. If so, can you tell me this entity, please?Or do you have another clue to store notes for me?Many thanks!...luname : "MaterialRequisLine" ▽ MaterialRequisitionSet_Set : [ ▽ { Company : "xxx" LabelCodenoA : "Account" NoteText : null DateEntered : "02/12/2024" ▽ keyref : "ORDER_CLASS_DB=INT^ORDER_NO=456^" OrderNo : "456" IntCustomerNo : "9999" StatusCode : "Released" DestinationId : null StatusChangeAllowed : true TotalValue : 1.95 CreatedByUserId : "HGRUBEN" PreAccountingId : 7162 DueDate : "02/12/2024"

Hi,We are facing an issue with the task date sent to PSO and its allocation. Even though the planned date of the task is set for a future date, it is getting scheduled and allocated on the current date. While we can assign a fixed date at the task level, we are generating tasks through the recurrence service program. The same issue is occurring with the SLA, as it is also taking the current date and time.For example, we want a task to be scheduled for 19-05-2025, and manually generated requests from the recurrence service program reflect the planned start and end dates as 19-05-2025. However, in PSO, it is getting assigned to a resource today. How can we restrict this? Is there a way to set a fixed start date while the task is generated using the recurrence service program?We want to see the one-month allocation for the resource in PSO. 

I've been searching both the community and Google for a clear process on setting up the CRM Companion app in IFS Apps 10. While I've found some Aurena documentation, I haven't come across anything related to IEE. Does anyone have any useful resources for this?

I am told that you must have an amount in the “Allowed Overdue Amount” if you want to use the “Allowed Overdue Days” is this true? We prefer to use the Allowed Overdue Days only, are there any prerequisites for this?

Hi,Where can I find documentation for the following Database tasks? Cleanup Document Tw Settings Document Transmittal Notifications Update Document ESign Status to Expired I cannot find a good description of what these jobs do.I have looked at About Document Transmittals About Digital SignatureJust tell me where to look :-) Thanks in advance!/Anne

Hi all, I am trying to calculate the part cost for an alternate different than ’*’. I have set up a product structure with alternate ‘*’ and alternate ‘1’. For testing purposes, both alternates have the same components. Both alternates have the buildable status. When I calculate the cost set 5 for alternate ‘*’, no problem is found, and the cost is correctly calculated. When I try to calculate cost set 5 for alternate ‘1’, I get the message that ‘Manufacturing/Purchase Structure is not found’. In the message log i see that ‘No Buildable/Plannable Structure Revision Found’ The structure exists and is in buildable state. Am I missing something? Is there anyone used to work with cost calculation for different alternates who has been through this issue before? Regards