IFS Solutions

Hello everyone,Here is a use case for which I need your help.The customer "Point P" places a customer order on behalf of a third party "MIKIT".In this order, "Point P" applies its own pricing and discounts (e.g.: 50% on a sales group).The need is, when creating the Customer Order in IFS, although the customer on the header is "Point P",  to apply a price list (including prices and discounts) defined for "MIKIT" to the order.If no specific price list is configured for "MIKIT", then we should keep the prices provided by "Point P".Does someone know how this could be modeled in IFS?I tried adding "MIKIT" as the end customer on the customer record for "Point P", but without success...

We have Okta working with IFS Cloud 24R2, but if a user has never logged into IFS after clicking on the Login with Okta button it forces the user to reset their password. Is there any way to disable this?

Hello I have a migration job to create a supplier entity with CSVI would like to replace the column Contact with columns Contact Name, email and phone These are filled by the technician when using this job I would like to, in Comm Method to create 2 contact method lines, one with email, other with phone number. I’ve been tinkering with it for a while and couldn’t figure out how to make it work to create the 2 linesIn Source Mapping I cannot create new entries with the same COMM_METHOD view    In Method List I’ve tried having 2 lines with the COMM_METHOD API but I could have done something wrong  Current

Hello, Does anyone know if there is a way to update the expiration date in bulk on the ‘Report Archive’ screen in IFS Cloud? I’m trying to do some data cleanup. I’ve already set the default to expire but that doesn’t affect what has already been printed in the past. I have seen the -- Archive_Distribution_API.set_Expire_Date but it doesn’t look like there is anything in that ARCHIVE_DISTRIBUTION view or anything in the ARCHIVE view so I am confused where this data is stored. Any help is appreciated, thank you.   

The EE Chrome Extension is expiring soon. Is IFS releasing a new one? What do you recommend we do?  

Hi Everyone, Can anyone point me to some examples of setting up Absence actions?  I checked the help and it doen’t make things very clear. I’d like an absence action to be created when an employee returns to work.  I can make it work partially using T-ACTION with the following parameters:1;2;2;1;10;5;10;1I’m struggling with paramter 4: Start Day Value; does anyone know what values are acceptable in this parameter?  What value would I enter for the end of the absence (ie, when the employee returns). If anyone has any examples of Absence actions I’d be really interested to see. Many thanks, Scott 

Can't upload pictures from iPhone (CRM Companion 10 app v 1.8) but download works - sales reps can't upload pictures taken on their iphone  (iOS 16.1.1 on iPhone 13 Pro Max to IFS APPS10 UPD 15. In the screenshot below, you see the 3 files related to the customer record.  Notice the first one was downloaded successfully from IFS to the mobile app.  The other 2 files failed to be uploaded properly to IFS Apps 10 and subsequently failed to be downloaded when the user tried to view the documents.In the screenshot below, you see the 3 files related to the customer record.  Notice the first one was downloaded successfully from IFS to the mobile app.  The other 2 files failed to be uploaded properly to IFS Apps 10 and subsequently failed to be downloaded when the user tried to view the documents.

We recently (last month) upgraded from IFS APPS10 to IFS Cloud 22R1 (Update 5)One of our users is having an issue whereCreated a new default location for the part2. Created the transport task with new location3. Tried to receive part but the new location does not populate. They are able to manually add in the new location, but this is time consuming and is not how the line is supposed to behave. The new location should be populatingThoughts on where to start? 

We have been presented with a challenge to integrate IFS FSM6 with ServiceNow.I believe that due to company security policies we cannot integrate directly and need to use middleware or Saas like Boomi. We need to integrate both Incident work orders and asset information.Is this a difficult thing to do? Is a lot of development work needed and is there a need for a lot of FSM support?Any advice, guidance or support would be geatly appreciated. :-)Many thanks, 

Community, anyone has experience on below parameter “Allow Automatic Substitution of Parts” on below Customer window. If so, how to use it, what will be the scenario then? thank you. 

Hi,Here is what I want to implement: After a workflow is finished, pop a toast message to tell the user to refresh the page or refresh the page directly.I tried CLIENT_SYS.ADD_INFO as an action in a projection. It won’t work.Is there a way to do this?version is 24R2

Hi every body. A customer ask me about the international certificacions of IFS like ISO… etc.It’s a aerospace customer…... Can give me anybody a list with this certification of IFSCloud. Thankssssss

HelloWhat is the impact of these two parameters (Use planned dependent demand) & (Use dependent demand in forecast consumption) on MS? I tried to create sales quotation but no data displayed in planned demand anf planned dependent demand column on MS! Could you help me with this? thanks 

I created a material requirement linked to the project. I generated a supply that exceeds the demand. After going through the PMRP/MRP loops and expiring Inventory PArt Availability Exceptions, I would like to see in the table which project is affected by the oversupply. The system blinds the Project ID column *. What do I need to do to see the project with oversupply at this point.  

All,In Apps9 if we create a repair structure we can have the part that is being produced as the component in the structure. Having tried to replicate this in IFS Cloud we are are getting the following error message. How are we to now handle sorting of bad parts or doing an extra op to completed parts to rectify a fault in IFS Cloud? We need to have traceability so use the shop order batch lot number, it seems very strange that the system is not allowing this. All help very much appreciated.Sarah  

In IFS Cloud 24R1, when we create a Work Order/Work Task for B2B and attach the document in Work Task and assign to contractor, in B2B Login Document count is shown but not the attached Document details. any settings is missed ?Note: once we attach the document from B2B we can see the document in IFS Cloud Work Task.  

One of my teams has raised a transport task to move stock from a shop floor location into the quarantined stores. He has selected multiple items and given a collection of parts to the quality team, and when these have been checked, the quality team have noticed that one line was not in the box. Ideally they want to be able to select 9/10 lines and execute these, leaving the final line on the transport task- is this possible?

Hi All, Supplier invoice posting authorize substitutes does not work with Group . I am able to add substitute to authorizer id but when the Substitute go for authorization it does not allows to authorize the invoice. In PO it works. Regards, Mukesh Gupta  

As per my understanding vouchers are generated only when customer invoice turns to ‘PostedAuth’ state. We have cases where the voucher is created when invoice is printed and stuck in error.So to sum up the invoice is still in ‘printed’ state, voucher is already created for the date it was printed and now we are not able to clear the error as the period has been changed.Tried to replicate the scenario in test environments but with exact same details and parameters invoice is successfully getting processed without errors, so not sure what has caused the invoice to be stuck.Please suggest. 

 HelloCan someone help me with a solution/procedure in order to get the daily update currency rates from Bank Portal?Appreciate your Inputs or Recommendation on Exchange Rate Update AutomationRegards,Irina DINU

Hellowe are exploring the parameters surrounding pool work. We have 48 regions, with anywhere between 3-8 technicians per region.  How do we set this up so that only and all the technicians for each region see only their pool work, rather than everyones pool work? 

We have some information stored in technical attributes for equipment object that would like to migrate to Service Notes, but that was not as easy as I though since Notes are a CLOB field.We are currently on 24R1 SU4 and I found this workaroundExcel Migration - Technical Documentation For IFS CloudBuisness_Lead_API have a procedure Write_Note_Excel__, but Request_Contact_Note_Api does not have a similar procedure in our version. Could some see if the Api been improved with such a procedure in 24R2 or 25R1?      

Can we transfer the Attached documents in Work Task screen to Work Order. Below is the settings i have configured in Object Connection Transformations but no luck. 

Hello, have a field that is currency, and we need to require a value in the field. I used the page designer to mark it as required. It currently accepts “0” as a “required” value as that is technically a value. :)How can we require it to be a value that is greater than one penny? Negative values aren’t allowed either.Thanks!  

We’re working with a client who is currently using Apps 8. Within their document management solution today whenever anyone approves a document the system creates a “Pop Up” message asking them to confirm that they really do want to approve this document. The client wants similar functionality in IFS Cloud which they insist is standard in Apps 8 I can find no way of setting this up within the system and have proposed that setting up the “Security Checkpoint Required” at the Approval Step level will provide a similar degree of confirmation of intent, but is there any way of providing this confirmation “Pop Up” prompt out of the box in Cloud