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Unable to connect to IFS 10 Enterprise Explorer - Error 500


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MWS-SVR.cmd everything is running, there are no errors.

We can log into IFS Aurena without any issues.  

Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommandCollection.Invoke()
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommand.ExecuteNonQuery()
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLSelectCommand.ExecuteReader(String recordType, Int32 fetchsize)
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLSelectCommand.ExecuteReader()
   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.checkLanguage(FndLoginCredentials loginCreds)
   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> Ifs.Fnd.FndSystemException: 500
   at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   --- End of inner exception stack trace ---

 

I have tried stopping starting the mws and also done reconfigure.  Again, we can log into IFS Aurena but when selecting Enterprise Explorer I receive the dreaded Error - 500

 

All deployments are Active.

 

2 replies

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  • Sidekick (Employee)
  • 88 replies
  • August 1, 2024

A similar issue was faced by another Apps 10 customer some time ago.  See the comments, replies  and eventual resolution posted here for details:

 


Rusiiiru
Sidekick (Partner)
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  • Sidekick (Partner)
  • 48 replies
  • August 2, 2024

Hi @RutJWhalen 

I also had the similar scenario and Unable to connect to IFS 10 - Due to Error 500 | IFS Community This may help you.


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