Hi @Curann,
I am afraid to say this, but this is a bug. And IFS knows it. We (Partner) opened a ticket for our customer (they are on IFS Cloud) and soon they will deliver the solution via Services Update. They are still in progress with the solution….
For IFS APPS 9 and APPS 10 I am not sure whether they already have a patches for fixing this issue. I would go via LCS or SNOW and open a ticket with high urgency and importance. As you might already encountered: as of end of September only the QR Code invoice will work, the old payment slips will by then no longer be valid.
If you have further questions on this matter, don’t hesitate to ask:)
BR,
Siri
Hi @Curann,
If you are referring to the missing cross sign in the Swiss QR code generated in Swiss pay slips, this has been already implemented through IFS solution 297339 and this cross sign should be there in this QR code to generate the pay slip correctly.
This has been reported from one of IFS customers and I have involved with technical investigation of this issue and now IFS RnD have completed this solution and you can create a case to IFS Global support to apply this solution since this cross sign in QR code will be a mandatory requirement to generate Swiss pay slips.
Thank You and Best Regards,
Dammika
Hi Dammika,
we have updated to UPD19 and can see the Swiss Cross now in the QR Code, but…
as soon as I do any change in the layout, the QR Code disappears. We cannot use landscape, we need portrait for the printout / PDF.
Thank you for any help!!
Regards Martina
Found the solution in the meantime: in Report definition of ADDITIONAL_INV_Q_R_CODE_REP we have switched the Paper Format to A4 (instead of Other).
Regards Martina