Assets (Asset Management)

764 Topics

cjohnsonSuperhero (Customer)

Aurena modify Incomplete wizard

Hello, I am curious if it is possible to modify the Incomplete wizard in Aurena (IFS Apps 10 UPD15)? Currently, when a tech selects incomplete, there is a Cause and Comment. Ideally, if the Performed Work field was visible, that would allow the tech to insert some tasks they have performed prior to finishing the wizard. I was looking at the workflow configuration, but do not see where this can be done. Any guidance would be appreciated!

7 months ago

TecChidaMDo Gooder (Partner)

asked in Assets (Asset Management)

Fixed Asset Depreciation

Hi,We are getting an error (in IFS Apps 10) while change the Acquisition value of a Fixed Asset as “Depreciation should be calculated on the said object before changing the Acquisition value”. But as per the requirement we should not calculate the Depreciation. Is there any way to calculate depreciation @ 0%. So that we can run the depreciation proposal and change the Acquisition value.We tried Exclude Depreciation, Hold depreciation functionalities but there was no luck.Could anyone please help us on this.Thanks in Advance.Regards,Mariappan C

7 months ago

TTRACYSidekick (Customer)

asked in Assets (Asset Management)

Work Task Does Not Exist

When I am trying to Finish a work task in Work Done status, we are getting an error saying The Work Task does not exist. Bug or user error? Has not happened before. Only this work order.Cloud 22R1

7 months ago

DERGERKENSDo Gooder (Customer)

asked in Assets (Asset Management)

Acquire lease asset

When saving in window Acquire lease asset, I get a message saying “Lease liability balance in contract currency cannot be a negative value”. All other values look correct. What do I have to change, for manage to save?The value is not editable in this window.

8 months ago

indmlkSidekick (Employee)

asked in Assets (Asset Management)

Can we add a Functional object as a Superior SM Object in CO

Is it possible to add a Functional Object ID as a Superior SM Object , in Customer order line?My requirement is, I need to create a Serial object when delivering customer order and that serial object should be connected as a child object under a predefined Functional object.When Im trying the flow, I cannot see functional objects appeared in LOV of the Superior SM Object field.It shows only the already delivered serial objects for the same customer in LOV.Even when I create a new serial object by duplicating the previous serial object which was shown in the lov, still that doesn't appear in the LOV.Can anyone explain the behavior.Thanks in Advance!

8 months ago

dtazDo Gooder (Partner)

asked in Assets (Asset Management)

Radio Frequency Identification for Asset Tagging

I have been asked by a potential customer if IFS can support RFID/Asset Tagging. Does anyone have any documentation on this that can be sent to the customer around this functionality?

8 months ago

CpatelSidekick (Partner)

asked in Assets (Asset Management)

Unable to select a Functional Object to a Service Request

Unable to select a Functional Object to a Service Request.We have created a functional object, however having trouble adding this to a Service Request/Work Task.Are there any documentation on explaining how this link happens? Please see the example and screen shots below.User = IFSAPPSites Per User is defined as shown below.Functional Object that was created as shown below.When creating a work order the Object is not selectable as demonstrated below.Can anyone shed some light to why this object is not visible/selectable?

8 months ago

bdenkerDo Gooder (Customer)

asked in Assets (Asset Management)

Cannot delete Valid for Site on Work Task Template

Hello,I’m trying to remove sites from Work Task Templates where the site has been decommissioned. There are no active work orders for the site(s) I’m trying to remove, only historic. I’m getting this error when trying to delete the site from the Valid for Sites list: Does anyone know if this error is poorly written where it also applies to Historic work orders? In our DEV environment, I can delete sites that do not have active or historic work orders, but if they have either I get this message. I want to be able to ‘clean up’ work task templates when sites are no longer active so I’m wondering if I’m missing something? Thank you!

8 months ago

Sean IngramSidekick (Employee)

posted in Assets (Asset Management)

GIS Integration experiences

Hello - looking for anyone (consultant, presales, customers) who has experience/knowledge around the reality of GIS integration. Specifically, has anyone got experience/involvement in automatically creating and synchronising IFS Objects with GIS asset data, to minimise manual user input with large volumes of assets?It would be great to understand the method that was used to achieve this and the level of effort that was involved.

8 months ago

HoiIndikWSidekick (Partner)

asked in Assets (Asset Management)

Service Quotation Tax details

Hi,Is there a way to connect and display customer tax details on a service quotation?Thank you!Best regards,Indika

8 months ago

tonygreen11Do Gooder (Customer)

asked in Assets (Asset Management)

Different Acquisition Values by Book

We are migrating fixed assets for one of our companies which has different acquisition values for group and local books. We tried putting in lower value as acquisition without a book value, then adding an adjustment for the book with the higher value but this did not work. Has anyone successfully imported acquisition values which differ by depreciation book?

8 months ago

cjohnsonSuperhero (Customer)

asked in Assets (Asset Management)

Aurena Modify Report In wizard

Hello, I am looking for help on the Report In wizard in the Aurena interface (Apps10 UPD 15). Essentially, I am looking for a configuration section to allow items to be removed. I have not found any and I am unsure if you can or cannot modify this wizard. Ideally I would like to exclude the Customer Signature section, as our techs do not support external customers. Any guidance would be appreciated!

8 months ago

InesSidekick (Partner)

asked in Assets (Asset Management)

Assets: rollback objet transaction :no voucher type

HiI am trying to rollbakc object transaction , but i can’t choose any “voucher type” ( see below)For Assets, I have set voucher type with function group A.On IFS cloud, is there a new function group to setup? Thanks a lot

8 months ago

SwargaDo Gooder (Partner)

asked in Assets (Asset Management)

How to Show Virtual Map Settings in Added Position Object?

Hello all,I’ve done some research and i found some interesting features in Virtual Maps. We Can Configure desired Information as image shown above just like Tableau. But i found it uneasy because i failed to show my desired information page. I’ve created my personal Information page it only Show Longitutude and Latitude Information and failed to show Large Map with error message shown below.Did i miss something?Thank You

8 months ago

HashmitSidekick (Partner)

asked in Assets (Asset Management)

Work order number series suddenly changed

Hi Everyone, we have encountered a scenario where the work order numbers have suddenly changed their series from 6 digits to 8 digits. can anyone please help me with it, if there are any configurations touched or anything like that? highly appreciated your time thanks in advanceBR

8 months ago

Eesha1753Do Gooder (Customer)

asked in Assets (Asset Management)

New field to pop up form (IFS CLOUD)

When adding a new expense to IFS Cloud, it opens up a pop up to fill in information, but what if i want to add a new text field to pop up when creating a new expense, how can i do that? i tried using page designer tool but doesn't work.

8 months ago

K4uLinalMSidekick (Partner)

asked in Assets (Asset Management)

An error message appears when I want to invoice a service contract with an additional customer

Hello, I have created a service contract with an additional customer. I use this customer to invoice my contract. When I want to create the invoice, I get this error message:I only have this problem when I have an additional customer. The “ship via” is entered in the "customer" record of the customer to be delivered and the customer to be invoiced. Do you know what could be causing this problem?Thank you for your help.Sincerely, Lina

8 months ago

mauricioavilaDo Gooder (Customer)

asked in Assets (Asset Management)

Maintenance Plan for Separate PM Action Apps9

Hello Community, I created a Separate PM Action, but I can’t figure out how to get IFS to create the Maintenance Plan. I was able to Manually Generate a Work Order, but I would like to see the plan at lest for the year. You can see my Maintenance Plan parameters on the attachment. Please help!

8 months ago

EqeRobertKSuperhero (Partner)

asked in Assets (Asset Management)

Performed Value Based for multiple PM Triggers

Hi All,I want to know your opinion on the field ‘performed value based’ in PM Actions. Please consider the following scenario:I have one PM action with two Maintenance triggers:On a bad condition (new in 23R1) Every 100 hours (with performed value based TRUE)Now we have a situation where we record a bad condition at 125 hours, so trigger 1 has created a work order and work task. At completion of this work task, the hours are 135 hours.What do you expect in the maintenance plan for trigger 2? My opinion is that the next trigger will be set to 235 hours, but that is not the case, it remains at 100 hours. It is only taking the hours on work of trigger 2 and not the other triggers.See PM Action:With a maintenance plan:Based on trigger 1 a work task is created and completed. Just before completion of the work task a new reading is set for the hours to 135. I would like that the Maintenance plan for the accumulated triggers is updated. It should not check why the Work is generated. All thou

8 months ago

lopespetroHero (Customer)

asked in Assets (Asset Management)

Benchmark RCM

Hi All.Does anyone use RCM? any demo? recomendations? Nowadays we are in Apps10 UPD17. We are thinking on using it.Tks a lotBr.Lopes

8 months ago

ronhuHero (Customer)

asked in Assets (Asset Management)

Best Practice for APP10 without CRO

Community,what is the best practice for us on APP10 without CRO (Component Repair Order)?currently our site in Canada manufactured the product and sell to our sister company in Germany. currently we don’t have a best practice process (my thoughts) defined in IFS. We are still using RMA to return to Canada site, and lots of manual jobs.my thought isexternal service order at Germany side to send the product for service to Canada Canada site will create service request and receive order (CRO) to receive the product to Canada facility, meantime, create customer order for ship back the product to Germany. Create Repair Work Order from service request. complete the repair service and ship back to Germany.please share your thoughts.Thank you.

8 months ago

t.adhikariDo Gooder

asked in Assets (Asset Management)

Unable to rename Part Serial

Unable to change Part serial No in App 8, getting below error msg

8 months ago

cjohnsonSuperhero (Customer)

asked in Assets (Asset Management)

Pre Posting is not enabled for this source

Hello, I am in need of some help with a Work Order/Work Task connection issue in Aurena (IFS Apps 10 UPD 15). After creating a Work Order and selecting the Work Task, I attempt to click the Pre Posting button and receive the following error message. This functionality works fine in IEE, and I am not sure what needs enabled in Aurena to allow this same behavior. Any guidance would be appreciated.

8 months ago

aseelalrahimiDo Gooder

asked in Assets (Asset Management)

Duplicated message

In the assist management, when a ticket was raised, it duplicated the message in the mail for the affected department

8 months ago

HashmitSidekick (Partner)

asked in Assets (Asset Management)

future due dates WOs is created

Hi Everyone, hope you are well.I am having a query here, the same WO is generated for the future dates which are yet to be due. what can be the possibility here? this is a monthly PM and is connected to the rule id. thanks in advance :-)

8 months ago

Page 8 / 31

Assets (Asset Management)

Badges

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded