Last year also we had a similar issue and IFS found that it's due to Windows update on the server.
Please check
https://community.ifs.com/alliance-265/astea-mobile-error-is-reported-by-network-login-process-34340
Astea Mobile: error is reported by network login process. Hello Firdosh, This is something you should log a support ticket for and perhaps work with technical consultancy. Other information is needed such as: community.ifs.com |
MS Windows Server Updates 14 Feb 2023 - breaks IIS for Alliance Also just reported from another customer seeing the same issues but are from a different Windows update also released on 14-Feb 2023: We have a patch KB5022782 with one of the sub patches in it KB5022511.. When we install this patch the Astea web ,publisher and mobile is broken. community.ifs.com |
Could you please check is that any other customer had a similar issue now.
Our servers are last patched in Jan-2025
Attached screenshot