Is there somewhere that lists errors and gives a resolution to that error.
I’m a new user and I get an error pop up every now and then. IFS Cloud tells me I have an error but not how to fix it.
For example:
Solved
Error Explanations / Resolutions
+1Best answer by Thilini Kumarasinghe
Hi
Please check in below places.
- Navigate to Code part values page and select the tab “Serv Cont”. Select the correct company as well.
- Check whether there is a row with Serv Cont = xxxxxx.
- If no such line, enter one.
- If the line is there, check the validity period of it. It should be valid on the date you are performing the action.
- Also check whether it is a “Budget/planning” serv cont. If yes, either disable it or you will have to choose a different “Serv Cont”.
This error depends on the posting control setup and since the exact action on when you get this error is not mentioned, I cannot mention which posting type to check. Therefore, if you need to check the setup please check it here as well.
Best Regards,
Thilini
+21Hi
Please check in below places.
- Navigate to Code part values page and select the tab “Serv Cont”. Select the correct company as well.
- Check whether there is a row with Serv Cont = xxxxxx.
- If no such line, enter one.
- If the line is there, check the validity period of it. It should be valid on the date you are performing the action.
- Also check whether it is a “Budget/planning” serv cont. If yes, either disable it or you will have to choose a different “Serv Cont”.
This error depends on the posting control setup and since the exact action on when you get this error is not mentioned, I cannot mention which posting type to check. Therefore, if you need to check the setup please check it here as well.
Best Regards,
Thilini
+1Thank you for your prompt response.
Adding the Code Part Value resolved the Pre Posting issue.
However, when I try to Activate the Contract a new error appears.
+21Hi
You are most welcome.
For the 2nd error, you need to select the service contract line, select Pre-posting and add a value for code part “Rev Stream”.
Best Regards,
Thilini
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