+1Hello,
I would like to ask, how can I cancel supplier prepayment tax document which is for 0 amout, but there was a payment paired to the invoice and the document was not created correctly. However the initial mixed payment was cancelled but I am still not able to cancel the invoice, since the reference is kept in the invoice.
The prepayment tax document needs to be cancelled becauce in current state it cannot be added to the final invoice.
Thank you for any help
Best answer by Furkan Zengin
Hello
When a supplier invoice is created with 0 value, status is set to paid posted automatically, and an offset transaction is created by the system in the background. Go to supplier analysis window and find the invoice in ledger items. Click Payment per Invoice/Prepayment window and see the offset transaction with U voucher. Copy the voucher no and go to Rollback Supplier Offset window. Find the voucher and click Rollback Complete Payment. This will cancel offset and set status of the invoice to PostedAuth.
Now you can cancel the invoice.
Hope this helps
+21Hello
When a supplier invoice is created with 0 value, status is set to paid posted automatically, and an offset transaction is created by the system in the background. Go to supplier analysis window and find the invoice in ledger items. Click Payment per Invoice/Prepayment window and see the offset transaction with U voucher. Copy the voucher no and go to Rollback Supplier Offset window. Find the voucher and click Rollback Complete Payment. This will cancel offset and set status of the invoice to PostedAuth.
Now you can cancel the invoice.
Hope this helps
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
