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Question

error in service management request creation

  • December 14, 2022
  • 4 replies
  • 28 views
A
Sidekick (Customer)
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hi

I am trying to initiate a serv request which shows me below error-

I am surprised as where is resource 1 being used here? I chose a service & serv organization that are nowhere linked to resource 1

 

 

    4 replies

    A
    Sidekick (Customer)
    Forum|alt.badge.img+11
    • anushakh
    • Author
    • Sidekick (Customer)
    • 111 replies
    • December 14, 2022

    also, I have connected the resource 1 with site 10005

     

    A
    Superhero (Employee)
    • anmise
    • Superhero (Employee)
    • 1427 replies
    • December 14, 2022

    Check if your user has access to site 10005 in Site Per User.

    H
    Sidekick (Customer)
    Forum|alt.badge.img+8
    • HDZRISHABH
    • Sidekick (Customer)
    • 47 replies
    • December 14, 2022

    Hi ,

    User has access to this site but still can’t access it .

     

    Thanks,

    Rishabh

    A
    Superhero (Employee)
    • anmise
    • Superhero (Employee)
    • 1427 replies
    • December 14, 2022

    Do you have a resource demand defined on the standard task? Is that resource group linked to the site?

    Reply


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