Customer Agreement

hi @Ozge 

Hello

No, because the price depends on your customer contract, which is attached to your customer order.

r order.

Hi @Ozge,

When multiple valid agreements exist for the same customer, site and currency, the system will per default retrieve the agreement with the lowest ID to the customer order and display this in the customer order header in order details tab. This happens when exclude from auto pricing option is not enabled.

However if you enable this option in the lowest customer agreement ID, it will not be automatically retrieved to the customer order header, instead it will take the next lowest Customer agreement ID. 

ie. If you allow this option to all the valid customer agreements you have, customer order>order details tab>agreement ID will be blank allowing you to enter the required customer agreement ID. That way, you can decide which prices from the multiple customer agreements should be fetched to the customer order.

In your scenario, All you have to do is navigate to your lowest customer agreement ID>general tab>under the indicators section, you should enable the toggle - customer agreement excluding auto Pricing option. See first snip

Next make sure you disable this option in the other customer agreement where you want the price to be fetched from, to the customer order

Next when you create the customer order, you will see the agreement ID fetched correctly as per your requirement in the order details tab. See second snip. 

Hope it helps.

If this solves your question, kindly mark it as Best Answer as it will help other members in the community.

Best Regards,

Theekshana Thilakasiri😀