Skip to main content
Solved

Cannot Scrap in Receipt RMA

  • September 2, 2021
  • 6 replies
  • 259 views

Forum|alt.badge.img+2

ISSUE/QUESTION:

Hi all,

 

I wish to understand why I can’t scrap my part. What are the reasons of this issue.

Can it be link to acess ?

 

ENVIRONMENT: IFS 10 UPD8

receipt RMA:

 

RMA:

supply:chain analysis:

 

Thanks in advance,

Kind regards, 

Adrien

Best answer by Asela Munasinghe

@Adrien Jean-Charles I would think that your IFS user might be having a permission issue? 

 

I tried the exact same flow in the IFS10 (with an intersite order) and I was able to scrap after releasing it and complete the return on the RMA

 

 

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

6 replies

Asela Munasinghe
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • 743 replies
  • Answer
  • September 2, 2021

@Adrien Jean-Charles I would think that your IFS user might be having a permission issue? 

 

I tried the exact same flow in the IFS10 (with an intersite order) and I was able to scrap after releasing it and complete the return on the RMA

 

 


Forum|alt.badge.img+15

This can be a permission issue as Enzo has also mentioned as the Scrap parts RMB option is greyed out for many RMAs for this user. It seems the user is not given permission for the RMB option.

We can carry out the Scrap function straightaway after releasing the RMA. We don’t need to receive the parts first. Checked this for Int Purch dir and Int Purch transit scenarios as well.


Forum|alt.badge.img+2

Hi,
Thanks for your answer!

I will investigate it and give you a feedback.

Adrien


Asela Munasinghe
Superhero (Customer)
Forum|alt.badge.img+23

@Adrien Jean-Charles , you’re welcome 🙂 Please keep us posted on how it goes. Hope your IFS Administrator will be able to sort the permission. 

Happy weekend!

Enzo


Asela Munasinghe
Superhero (Customer)
Forum|alt.badge.img+23

hi @Adrien Jean-Charles , were you able to get it sorted internally?


Forum|alt.badge.img+2

Hi, thanks a lot!

Everthing is sorted out now.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings