Skip to main content
Solved

Turn off Show only current results in Customer Order Lines


ashenfdo
Sidekick (Customer)
Forum|alt.badge.img+7

Can you turn off (default) the Show only current results in Customer Order Lines?

 

 

Best answer by david.harmer

Hi ​@Nikila Dis , whilst R&D might have thought that is helpful, there are many industries where this is a hindrance. If the “strain” on the database is too great because of this flag, then i’d suggest that the database is not designed or optimised correctly. 

@ashenfdo , what you may notice is in the URL, the “usedefaultfilter” option is added, 

/main/ifsapplications/web/page/CustomerOrderLines/List;usedefaultfilter=true

If you alter this to false, it will toggle the search to off, so you can use it in Lobby or Bookmarks, but not the native navigator (again, a design limitation IMHO). 

Hope that helps.

David,

 

 

View original
Did this topic help you find an answer to your question?

3 replies

Nikila Dis
Hero (Employee)
Forum|alt.badge.img+9
  • Hero (Employee)
  • 64 replies
  • March 11, 2025

Hi ​@ashenfdo,

The primary purpose of this feature is to enhance search performance by guiding users away from conducting searches that could strain the database by fetching outdated data that they likely aren't interested in anyway. By automatically filtering out irrelevant records, the feature reduces strain on your database and accelerates the search process.

The toggle is set to ON by default to improve performance and expedite searches. Maintaining it ON ensures the smooth operation of your system, guaranteeing optimal search results. Changing the default setting could potentially decrease efficiency and lead to slower performance.

In earlier versions preceding 23R1, the toggle lacked clear meaning. However, starting with IFS Cloud 23R1 and onward, most windows now provide meaningful guidance to assist users in understanding the purpose of the toggle.

Regards,

Nikila Dissanayake


Forum|alt.badge.img+11
  • Hero (Customer)
  • 142 replies
  • Answer
  • March 11, 2025

Hi ​@Nikila Dis , whilst R&D might have thought that is helpful, there are many industries where this is a hindrance. If the “strain” on the database is too great because of this flag, then i’d suggest that the database is not designed or optimised correctly. 

@ashenfdo , what you may notice is in the URL, the “usedefaultfilter” option is added, 

/main/ifsapplications/web/page/CustomerOrderLines/List;usedefaultfilter=true

If you alter this to false, it will toggle the search to off, so you can use it in Lobby or Bookmarks, but not the native navigator (again, a design limitation IMHO). 

Hope that helps.

David,

 

 


ashenfdo
Sidekick (Customer)
Forum|alt.badge.img+7
  • Author
  • Sidekick (Customer)
  • 41 replies
  • March 11, 2025

Hi ​@david.harmer thanks a lot for the idea, I have tried saved filters with unchecked toggle button but it didn't work, But saving bookmark is working.

I totally agree with your point this is not a helpful feature for users, I have had complains from the users that they have missed some important orders because of this feature 

@Nikila Dis its better to optimize the database queries as ​@david.harmer  suggest rather than limiting the amount of data which users are seeing. 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings