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FSM6 Mobile App with IOS 16

  • August 25, 2022
  • 1 reply
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Do Gooder (Employee)
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  • PASCLK
  • Do Gooder (Employee)
  • 3 replies

This questions were raised by a customer. Could anyone provide answers or solutions for the below questions ?

 

Currently customer is using FSM 6u16, and is planning to upgrade to FSM6u19 (latest as of now) by end of August and FSM6u19 supports  "Any device running iOS 11 through iOS 15 (including iPadOS) is supported."

 

1) As you know apple will release iOS 16 in September, And I see FSM6u21 will be release in October, assume this FSM will support iOS 16?

2) If we are in FSM6u19 and our iOS devices get updated to iOS16 (since we cannot control the update on our tech mobiles) will FSM iOS app will work (certain features/or will crash) ? 

3) Will we get a hotfix iOS app for FSM6u19 to support iOS 16?
 

Best answer by Charith Fernando

Hi @PASCLK ,

  1. The earliest that FSM Mobile may support iOS 16 is Update 21, but that depends upon no major changes being required. This comment is based on IFS RnD input.
  2. iOS 16 will not be compatible with FSM UPD19. Not sure whether app would crash. But, there would be compatibility issues.
  3. Hotfixes are not normally provided on iOS apps for these kind of compatibility issues.

    Please refer the below community post to get a further understanding.
      https://community.ifs.com/support-services-faqs-282/master-article-mobile-ios-and-android-update-guidance-for-all-ifs-apps-4105 Many thanks!
     
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1 reply

Charith Fernando
Hero (Employee)
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Hi @PASCLK ,

  1. The earliest that FSM Mobile may support iOS 16 is Update 21, but that depends upon no major changes being required. This comment is based on IFS RnD input.
  2. iOS 16 will not be compatible with FSM UPD19. Not sure whether app would crash. But, there would be compatibility issues.
  3. Hotfixes are not normally provided on iOS apps for these kind of compatibility issues.

    Please refer the below community post to get a further understanding.
      https://community.ifs.com/support-services-faqs-282/master-article-mobile-ios-and-android-update-guidance-for-all-ifs-apps-4105 Many thanks!
     
-Charith Fernando

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